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James D.
Customer Reviews for Legacy 369 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perfect service. Courteous and efficient.
Alan O.The 6x12 enclosed trailer did not have an attached Liftjack. There is 100 lbs + of tongue weight, it's a clear safety issue that needs to be addressed. Very displeased with having to strain myself to remove trailer from my truck
THOMAS A.Like every other time, there can never be any issues at this location. They are the best.
Gurpreet Singh B.Truck ran awful. It is in need of some maintenance. It was not firing on all cylinders, which caused it to use more fuel than it should have. It got the job done, but barely and used more fuel than it should have.
JONATHAN A.One could never have a problem at this location, I do not understand how someone can leave a negative review for this location.
Bhalla S.Everything was great except the truck itself. The facility is nice and the owner is very easy to work with. The right turn signal was not working which made changing lanes in Atlanta traffic very difficult. There was a leak in the attic portion. The front tires were severely out of balance and beat you to death at highway speeds. On the way back, the engine started skipping and I had to hold it at full throttle to keep it close to the speed limit.
Michael P.Everything was perfect!
Keith T.Nothing PERFECT!!
Todd W.These people are the best so far from all the locations I have ever rented Uhaul trailers .
Gurpreet Singh B.We were supposed to have a utility dolly with our truck, and when we arrived, it wasn't in the truck. We did a mobile pick up, and the office was closed. We had to drive to another location to get a dolly, which ended up delaying the start of our moving process by at least an hour.
Kellie L.By far the best location in Forsyth County .
Gurpreet Singh B.Tires had 30 pounds of air ,had a blowout on interstate made a long delay ,requesting refund on transport trailer .
Jerry P.Everything was great
Donas R.Excellent service! Professional, friendly, accommodating. I will be referring Legavy to anyone
JONATHAN W.Train employees, get your act together.
Douglas H.Cab of truck was nasty. Reverse lights did not work. Truck rode very rough. Staff was very friendly and helpful.
Heather G.Outstanding staff, super friendly and helpful.
Soren J.When you turn the lights on the right turn indicator no longer works.
George W.Experience was perfect. Rented from them before, and absolutely don't want to use any other location if at all possible.
JASON H.It was all good and a pleasant experience
ROBERT R.The truck cabin was dirty... old coffee stains on cup holders and dirty seats. The truck worked well and was easy to operate. Would be great to have the cabin wiped down...
Alexandria P.Pick up was great, but UHaul changed the location of the pick up 3 times in the week leading up to the pick up.
Joe F.Great customer service
Jonathon W.Excellent customer service
Brandon J.Process was smooth, no issues
Mark L.The owner went out of his way to help me. Outstanding!
Emory R.I was not told of a $20 after hours service charge. I easily could have waited to return the truck.
Chris H.Great service
Jacob A.Hilton was great to work with and very friendly. They hooked the trailer up for me and we were in and out. Prices were extremely affordable too!
David S.Howard & Hilton were Excellent Always in providing me all the Information I needed any time I called. As well, Excellent Service in preparing me for Renting one of their Trucks! They took good care of me. Friendly and Professional but with a Small Town Feel which is what I Love! Thank you Legacy Storage! - Mary Wells
Mary W.Exceptional customer service.
MARK D.The 15 foot truck I used battery died when i was unloading and I was unable to use it for the full move. I never turned on cargo light as it was day time and I still had a dead battery. I am very disappointed in Uhaul and will try anything possble to not use you again. i lost a lot of time by losing my truck.
Stephen C.Very easy to work with at this Uhaul dealer.
Josh R.I did not ask for a hand truck and UHaul mounts one in the truck anyway. It used up valuable floor space.... I didn't ask for it, don't put it in the truck!!!
brian H.Absolutely nothing, everything was great and the truck was outstanding. No issues at all to report.
Aaron W.Great service and very clean and convenient to get in and out. Staff is very friendly and helpful.
Keith A.I arrived before closing time but no one was there. Had to call the emergency phone number and was told to leave the trailer there. Was not comfortable leaving it without a receipt.
DONALD H.Customer service on both days that I was there was awesome I wouldn't change a thing
John C.Arrived right at closing time to return a trailer and employee was friendly and quick to get my equipment checked in and me on my way.
Andrea B.Parking lot was a little hard to get out of, but overall, really no problems.
Marissa J.The digital pickup process was a mess and complicated. It should be clear directions and expectations before arriving to pick up the vehicle
Richard S.NA
Kamal B.