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DAVID P
Customer Reviews for Legacy 369 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Service, went smoothly. Outstanding!!!
DAVID PExcellent Service, went smoothly. Outstanding!!!
David PNothing, they were great!
DAVID PGreat experience every time I rent from these guys.
BYRON ALegacy went out of their way to combine the truck and trailer rental making it really convenient for me. They went several miles the day before to pick up the right trailer. Turns out I didn’t need the trailer after all. Legacy was most gracious about that. Very helpful and personable.
Kenneth JBest experience every single time, they are the best.
GURPREET BGive customer a refund for material rented/reserved but not used after the vehicle is returned and inspected.
EDWARD PThe equipment I had reserved was not available when I arrived at original location I had to drive 45 minutes to another location to get the trailer.
Daniel BThis location will go out of their way to ensure that your needs are met.
CERRAIO VThe people operating the facility were nice, friendly, helpful and a joy to work with.
BLAIR HHonestly cannot think of anything. Was extremely easy, person who assisted me was friendly and thorough and I was up and running in just a few minutes.
Eugene GExcellent experience at this location. Representative ( Howard) at front desk was very polite & helpful. Overall I had very good experience. Thank you!
SUSHIL KThese people are the best.
GURPREET BThere is no need for improvement, location was great, process for making appointment was good, and store associate was very knowledgeable
JESUS SIt was easy to unhook and dropoff even when the location was closed.
GANESH NI did it, extra pay
FERNANDO TThank you!
JEFFERY MRoadside people were the best!
ROBERT SCustomer will always get what they want at this location, Hilton is the best.
GURPREET BHilton and his dad are the best.
GURPREET BAll good. Smooth procedure
NORMAN SAPP ran super slowly. Kept freezing up. Did finally work, just really slow. There was no person. Neither helpful nor unhelpful. Just no person. Fix that question please
Kenneth ZThe online experience was awful. Legacy 369 is awesome I’ve used them for several furniture pick ups!
JANA SEasy drop off. Couldn't answer my question about tolls.
Andrew Rdon't change anything, keep up the great customer service.
FRANK MThis is a nice place. They are very friendly and helpful.
AMY SPickup went very smooth. Staff was very nice and informed. Everything was great.
Marcus DFriendly staff, clean office and easy rental experience. The only thing not better than expected is the limiited customer parking.
larry sThis location is awesome and the staff have always been extremely helpful.
Whitney PThe location is great for us. The truck was dirty on the inside with sticky remnants of spilled drink on the floor and steering wheel. Air in two of the tires was low as indicated by the warning TPMS light.
Michael PAll good.
Naresh EEasy peasy....
Cornelia BCannot think of anything. Experience was wonderful and we will rent from this location the next time we need a rental.
Paula CHilton was great!
David SVery friendly very helpful
JOSEPH BHilton and the family were so pleasant to work with
Curtis BHilton and his dad are the best people you can go to, I rent a trailer from this store almost every week. Best location for Uhaul rentals.
Gurpreet SYes very cool guy it's hard to find good ppl anymore
robtavios rAlways the best experience.
Gurpreet SThese people are the best, I wish more Uhaul dealers would be like Hilton and his dad.
Gurpreet SCan you please get the driver side sun visor fixed. Other than that, everhthing was great
Sandeep MExcellent service…
Vijayavelmani SThe proprietor was extremely helpful
Robert LThe staff member who helped us with pickup was very friendly, knowledgeable and efficient.
Bernard AThe owner told me the engine light was on, but it was because it was not reset. The truck had a very serious exhaust leak that became overwhelming after 30 minutes of driving. I called the owner and he acted like it was not a big deal. The smell of the exhaust made me sick, and I had a headache until the next day. I will never do business with them again. When did U-Haul stop caring ?
GEORGE NBolton is an excellent manager/owner
Joel CClean, convenient and professional.
Rick GEasy transaction
Brian DGreat Service and Really Nice and Friendly!!!! 👍
Dennis MSmooth pickup and friendly staff.
Jennifer PThe service was excellent !!! Very friendly staff!!!
Dennis MCheck engine light was on when we first started the truck. After driving it for about 20 minutes it went out.
Robin HExcellent customer service, saved us money on our rental by suggesting a round trip rather than a one way rental. Thank you for your assistance!!
Jason SNice friendly check in service. I didn’t want to use mobile check in.
Tracey R