Customer did not leave a comment.Janet M.
Customer Reviews for Lewis Tire & Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RICHARD G.
Customer did not leave a comment.JAYMiE M.
The owner was excellent! Went way above with his serviceCecil C.
This review does not concern this location however it does concern your Shreveport La phone operator sending me to you our way to pick up a truck it wasn't there and then I had to drive another hour and a half to go pick up the truck cost me five hours and gas money for my pick up truck so Uhaul will not ever have my business again come on PenskeBilly R.
Customer did not leave a comment.Monica F.
The person that should have checked us in wasn't there, and the others weren't real helpful.CLIFF L.
After seeing an error on my bill, which involved two numbers being inverted on the return mileage, (costing me in excess of $300 more than what it should have been and claiming that I went nearly 300 miles more than my ACTUAL mileage), I called to ask for help. Although the woman at the location was seemingly very kind, it was made to be MY issue, to be addressed with 1-800-UHAUL. Sadly, no apology was ever issued for the mistake. Mistakes happen! I get it. But, it's the service recovery that fell short. Upon sitting on hold for 54 minutes with 1-800-UHAUL (never to speak to a human), I called her back pleading for help! I was told a supervisor was going to reach out to me. That didn't happen. I am a teacher who simply rented this UHAUL to transport larger items to my classroom. And now, I am, temporarily, a poor-ER teacher who has yet to get this issue resolved. With two small children and a plethora of other stressors that have arisen recently, the last thing I can do is give this more of my time. To say I am a upset is an understatement. I'm disappointed. I'm defeated. And, now, in a financial hole that is not looking promising to dig out of.Davidson O.
Very efficient & friendlyjeff P.
Customer did not leave a comment.Brian F.
Customer did not leave a comment.KALEB K.
Customer did not leave a comment.Wayne C.
Make sure to reserve trucks that are ordered and paid for online.Thomas L.
Customer did not leave a comment.CRAIG G.
Customer did not leave a comment.john S.
Customer did not leave a comment.Amy H.
Customer did not leave a comment.Wilber P.
Customer did not leave a comment.Karen G.
Customer did not leave a comment.RACHEL F.
Customer did not leave a comment.David S.
Customer did not leave a comment.MICHAEL T.
Customer did not leave a comment.cancie S.
Customer did not leave a comment.Tonya J.
Everything was excellent.Marilyn N.
I was overcharged for a car dolly and charged twice for it. When I called this mistake they said it was their mistake and it was just a pending transaction even though it has actually come out of my account for days later is still there. Then when I turned in the truck completely full of gas with no problems at all the guy told me he would just mail me a receipt and when I left he hit my card for another $135 and no one has told me why. When I called to ask why the person on the phone so they would have the manager call me back and no one has called me. The worst experience ever I would never recommend U-Haul to anyone I will personally never use your services again. If anyone I can reach out and touch I will advise them against using your services as wellRichard G.
All worked out good.NANCY M.
Thoughtful, courteous folks; nice to work with; interested in quality. I'd go there for a trailer rental again.John G.
The truck was kind of out of date it was a very bumpy ride I thought it was going to break down in the interstate I was so scared. But I made it to my destinationBarnett W.
Customer did not leave a comment.WALTER H.
Customer did not leave a comment.Ellton B.
Not a lot to choose from. People were very nice, price was very excessive!Johnnie T.
Customer did not leave a comment.Brian T.
Moving blankets need to be cleaned between customers. The ones given to us were filthy - dust, grass, etc.Huey R.
Customer did not leave a comment.Kristian M.
They were very friendly and professional.Angela R.
Very easy to get checked out.Gary R.
Customer did not leave a comment.GARY R.
Customer did not leave a comment.michelle P.
Customer did not leave a comment.ANNETTE B.
Customer did not leave a comment.Aleshia R.
Customer did not leave a comment.Nathaniel B.
Customer did not leave a comment.shyronza G.
Drop off location was incorrect on the UHaul app. We went into the office to check in the trailer, and the lady said "I can't help you - call the 800 number". Stayed on hold with the 800 number for 15 minutes; during that time, we asked (same) lady at Lewis Tire again for help to check in trailer, and she said, "no problem." She began checking in trailer, just as operator on 800UHaul answered my call. It would be MOST helpful if I could correct/update the dropoff location on the UHaul app/online when I return trailer for check in.Kathleen R.
Customer did not leave a comment.SLADE F.
Customer did not leave a comment.Ezella B.
Customer did not leave a comment.CARROL B.
Customer did not leave a comment.Jimmy W.
Customer did not leave a comment.Terry F.
It was poorly lit and took us almost an hour to find the key drop off box.Susan T.
I reserved online and this business was closed and not notified of my rental. Luckily the owner came while I had been waiting for an hour and called to verify. The owner was very polite and apologetic.Donna P.
Customer did not leave a comment.rodney W.
Customer did not leave a comment.James C.
Customer did not leave a comment.James C.
Customer did not leave a comment.Larry R.
Didn't explain the contract well enough so they over charged me for mileage they did not explainjerrell B.
Customer did not leave a comment.
Customer did not leave a comment.Nelda G.
Customer did not leave a comment.LINDA P.
Customer did not leave a comment.Shirley F.
Great place to rent from, centrally located and the people were very friendly.damon P.
Customer did not leave a comment.GINGER R.
Dropped the trailer after hours, put Ins. Receipt in drop box, did not see anyone. Dropped it around 10:00pm Sunday nightTim A.