Russell W.
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Customer Reviews for Leydig True Value
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Leydig True Value
Cynthia K.
Wonderful location and customer service person was extremely nice and helpful. Would definitely come back!
Chris K.
I will never use Uhaul again though due to we had reserved an enclosed trailier in Somerset (which we are in Altoona PA and had to settle with Somerset and the day before they call us and told us we had to go to Maryland now due to Somerset did not have a trailer. Maryland was 2 and half hours away from Altoona. We had to "settle" on an open trailer in which our stuff ended up getting wet because Uhaul didn't provide what we had originally needed. Would NOT recommend uhaul to anyone and will NOT be using ever again in the furture!
Peter N.
Nothing everything was excellent there
OLIN M.
Manager bends over backwards to accommodate. Will definitely use this location again..
Olin M.
The manager at this store goes above and beyond to make everything perfect. Excellent experience!
Justin R.
I reserved my vehicle online for this location, but upon arrival I was told they knew nothing about it and I had to wait 30 minutes passed the time I needed it, it's not a huge deal but had it been someone who needed it right at 9 it might have been one. Maybe better communication for online reservations?
Pat R.
Have more 26ft trucks available for rental
Douglas A.
Very friendly and excellent service.
Daniel K.
Offer much cheaper hitches and adapter for wiring I ended up spending 100$ just on hitch ball pin and wiring adapter
Steven B.
Very friendly guy, and helpful for hook up.
Lucas A.
The truck was dirty and did not have the appliance dolly that we originally ordered. Also it was six feet longer than we put in for. Shame.
SUE B.
Outstanding service when we picked up the truck. Very nice.
Stephen B.
Guy was super helpful and courteous
mike K.
Mr.Leydig is always very helpful and accommodating. Thank you for an excellent rental experience.
ELIZABETH N.
Kerry was exceptional and very helpful. Great customer service Thank you!
Anthony R.
Great service...
regina D.
The man knew I was dropping off at night as he had called and asked for me to drop it off earlier than scheduled if possible, I wish he'd explained where I should've parked. He just said leave it in the lot. I couldn't back it into a spot w the dolly on in the poor lighting but did make sure not to block any entrances or doors.
Greg W.
Fast and friendly service. Was moving our daughter to college and things couldn't have went smoother.
Karen H.
Excellent customer service!
elder C.
Check out process took 40 minutes. Way to long,
Preston G.
Very friendliy
Matthew M.
Very nice staff!
Orvil G.
I was sent to the wrong location first. After getting to the proper location I found the equpiment in good condition. The representative was outstanding. Vehicle handled well and did the job. Drop off was easy and close to home. I was a bit annoyed at the additional charge of $8.00 because the tank was apparently not at the right level. It was barely over 3/4 of a tank when we got it! So I returned it with slightly more then I got it. Not so much annoyed at the 8.00 it's just the principal. My time and gas was wasted by being sent to the wrong location then I have to pay more when I return the vehicle with more gas then when I received it?!? Not good business practice.
David M.
I wanted a 10 ft. truck but had to use a 15 ft. for the same price. I would have really rather had the 10 ft. easier to drive, better fuel and load would have been tighter.
john C.
The service was excellent. I was kept fully in the loop throughout the process and experienced no problems. Would not hesitate whatsoever to use the services again.
Joseph A.
They were not prepared to handle the transaction. The truck interior had not been cleaned and the floor was stained with concrete. I was told not to worry about this. But when I dropped off the truck the guy tried to bill me $50 for cleaning the truck. The reality is that I returned the truck was cleaner than when I picked it up. So please send me $50 for my cleaning service.
Ron M.
Our experience was great! The trailer was in good shape and the customer service couldn't have been any better!
Dennis S.
The equipment was great. The owner of the True Value Hardware store needs help. He can't control his temper. He was yelling and screaming and using foul language about issues not related to me.
Penny P.
The truck was well maintained except when I opened the rear of the truck someone (previous renter?) had gotten sick and the mess was not cleaned up.
Leeanne K.
Good, friendly service
DEBORAH G.
The reservation was made in Laurel Hill when I had called to make a reservation in Laurinburg. I was told there was a truck available in Laurinburg. I checked the internet for info on the site and they were closed on Saturday. I called back to the reservation line and they assured me the est. was open.It was closed when I arrived there in Laurinburg.I called back and was then told the reservation was made in Laurel Hill.
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