Customer Reviews for Liberty Plaza Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Liberty Plaza Storage LLC

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Mario R. on

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Great location. Truck was well maintained. Have rented trucks, tow trailer, and tow dolly from this location without any issues or equipment problems.

Ronald G. on

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Alejandro B. on

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James S. on

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David F. on

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Darrell T. on

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Paula F. on

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Charles C. on

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Curtis B. on

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The only thing that I did not like about my experience was that they changed the pickup location to a different location the day of the move and I still had to pay the extra mileage.

Daniel F. on

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Brock D. on

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Mark I. on

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Thomas D. on

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Scott Spalding is excellent. Has been a great heLP to us. We have also had 4 storage units there in Morristown, TN.

Whitney S. on

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My reservation was for a 15ft box truck I got there to find out I was getting a cargo van after talking to uhaul from 8am when they told me the truck I reserved wasn’t available at the original location. The staff at this store was very nice however the communication with U-Haul is very poor I will never rent from them again.

tony L. on

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Janet K. on

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Jason G. on

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Person working when I came in to pick up my truck was not very well balanced. He was constantly talking and rambling on. Couldn’t concentrate on what he was doing. Kept rushing me to get done. As soon as I completed the paperwork and got the keys he was pushing me out the door. By the time I started truck to leave he had put the closed sign on the door and he was gone. This was 2:30 in the afternoon and the sign read they closed at 5pm. What would I have done if truck didn’t start or something happened before I left the parking lot. He didn’t even inspect the truck before I left or offer me any moving supplies or thank me for my business. Will not use this location again.

ANGIE R. on

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CAITLIN W. on

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Great service. The lady there really took care of us and made sure that all our needs were met with drop off and storage.

Donna B. on

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Cecil G. on

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Terry H. on

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cindy U. on

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Jared W. on

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Joseph S. on

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Darrel M. on

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Great service

DAVID T. on

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Fix your app!!!!!!!!!! It has way too many flaws in it.

felicia P. on

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Tell them about the door getting hung up

Kenneth A. on

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Mark C. on

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Equipment parking area was difficult when returning truck was the only complaint I had. The other trucks were all spread out limiting room for my return.

Ramo P. on

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Joseph P. on

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As previously stated, if I had not been instructed by U Haul to return equipment to a different location, I believe returning would have been a lot less confusing and smoother.

Luisa B. on

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Donald D. on

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EMILY W. on

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Very professional staff and facility very clean! Would highly recommend this place!

LAMONT H. on

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positive experience

KATHY H. on

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If I needed another storage unit, this is the one I would rent .

JANICE H. on

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Would definitely recommend!! Great place and staff.

jeannie m. on

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Employee was very nice and polite.

STEVE M. on

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I was pleasantly surprised at how nice this storage facility is. The employees are friendly and helpful, and the climate-controlled storage is a cut above the rest. Highly recommended.

MACKENZIE M. on

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Great unit. Staff were friendly and helpful. Felt very safe and never worried about my belonging.

BRIAN M. on

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Wouldn’t recommend this place to anyone

MATTHEW L. on

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Excellent facility. The only reason we moved out of the unit was that we no longer needed the extra storage.