Your survey needs to ask about how easy or hard it was to deal with the uhaul app to pick up the truck. The location has nothing to do with anything. It took approximately 45 minutes to be able to get the app to accept the copy of the drivers license. Why do you need 2 contacts to approve a driver if a credit card is given as form of guarantee and you have the drivers license? This was extremely painful and should be reviewed or do not permit pick ups unless the location is open. I will not be using Uhaul moving forward.
Mario S
Customer Reviews for Lifestyles Mrkt
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Five star, best experience to date
Kenneth ECustomer service was very poor
MARY C