Customer Reviews for Lighthouse Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lighthouse Storage LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jake G. on

Rating:

Very good customer service.

Gregory C. on

Rating:

Customer did not leave a comment.

Colton F. on

Rating:

Customer did not leave a comment.

John H. on

Rating:

The pick up location was changed and I was not notified

Alan P. on

Rating:

Very friendly people

Mark R. on

Rating:

Customer did not leave a comment.

Earl G. on

Rating:

Customer did not leave a comment.

matthew M. on

Rating:

This was as easy as it gets. Great people, easy to get into and out of the facility. No issues at all!! I feel you did everything just fine. It is a little tight turning and backing up to the trailers by the gate.

Thomas F. on

Rating:

We got a flat tire on the trailer 20 minutes into our ride from Colorado to Illinois. it took 4 hours before the service tech got a hold of me. Very unhappy with my experience and for 600 dollars I would’ve expected the trailer to make it to il or at least faster service getting us back on the road.

Agustin L. on

Rating:

Customer did not leave a comment.

Peggy G. on

Rating:

Truck was great.....had a few problems with adding another day to my reservation....still waiting for a credit Staff was very nice and friendly

Janelle R. on

Rating:

Customer did not leave a comment.

Kevin A. on

Rating:

Great customer service, friendly and efficient.

Jeffrey T. on

Rating:

Customer did not leave a comment.

Steven S. on

Rating:

Tommy is super friendly! Resolved issues quickly!

derek S. on

Rating:

Customer did not leave a comment.

Michael B. on

Rating:

Customer did not leave a comment.

Dustin F. on

Rating:

Customer did not leave a comment.

Sandra D. on

Rating:

Customer did not leave a comment.

Scott C. on

Rating:

Customer did not leave a comment.

Micah N. on

Rating:

Customer did not leave a comment.

David K. on

Rating:

I have always had a great experience with U haul and Lighthouse storage location just confirmed that. It was very easy pick up, met with Ann who was very nice, quick and professional. Check in took less than 10 minutes and I was on my way. Again, thank you for the best product, the best rates and customer service. I will definitely come back.

Vicki C. on

Rating:

Have the equipment reserved available you customer care center changed my pick up location and the size of truck less the 48 hours before pickup. And was very rude. Ann at lighthouse and her area manager fixed the issues that your customer care rep. refused to do. And your customer care rep. also replaced a 26’ trk with only one 15’ when Angelica had called and left a voicemail that there would be 2 - 15’ trks.

LeRoy R. on

Rating:

Great service.

scott O. on

Rating:

Customer did not leave a comment.

JB C. on

Rating:

Customer did not leave a comment.

WILLIAM C. on

Rating:

Awesome location with easy access! JoAnn was a pleasure to work with.

Zach D. on

Rating:

Fast and friendly service. Great location. Easy drop off. Definitely recommend you give them the opportunity to support your Uhaul needs.

JEFF T. on

Rating:

👍👍👍👍👍

JOHN L. on

Rating:

Customer did not leave a comment.

HERB S. on

Rating:

Will rent again in future if needed, will continue to use the Uhaul account to rent Trucks. Bonus for me

KARRIE JANELL K. on

Rating:

staff saw me pull up, and opened gate to greet me, but was large sign with a number to call. The manager immediately noticed headlight was out, asked me if i encountered any other challenges.

keith L. on

Rating:

Customer did not leave a comment.

Brett R. on

Rating:

Overcharged for cleaning the vehicle which did not have to be done because it was cleaned when we brought it back,

earl G. on

Rating:

I am told That the individual at the receiving U-Haul area was quite helpful and stated that it would be looked into, with calls and or reports made to higher ups in the company to determine if there was any relief that could be obtained. I also have received two separate calls from this individual which would indicate to me that U-haul the company would be looking into taking care of the matter and for that I am appreciative.

MICHAEL E. on

Rating:

Great place if you want piece of mind that your property will be secure!

CASPIAN S. on

Rating:

super helpful and friendly staff. One of the nicest places I have stored a vehicle.

Michael C. on

Rating:

We reserved storage space not knowing if we were going to need it. Our house closed in time so we had to cancel. Our 5 star review is based on the excellent communication from Lighthouse Storage !

Sally K. on

Rating:

You have confused me with someone else. I did not relocate to this area.

SHERRI N. on

Rating:

Joan was always pleasant to talk to and made everything so easy! Thank you so much!

MELISSA B. on

Rating:

It would be nice to have better turn-around access near the units...also there were days when it was muddy so it would be nice if the paths were paved.

MARCIA A. on

Rating:

Put our camper in slot 45 and didn’t have worry about it. Looking forward to the remaking months on Agreement being refunded.

RON H. on

Rating:

We have used a few storage units in Longmont and we found Lighthouse Storage to be so much cleaner, easier to access, and extremely easy to deal with. No Bugs or mice.