The Check-out process is a little difficult since nobody is on-site. Having some instructions in the vehicle (maybe on the dash?) about taking photos of the mileage and gas level would be better than having it just at the key drop box.
James R.
Lighthouse Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mead, CO 80542
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Customer Reviews
- 4.5 Average Customer Rating
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My issue was less with Mead. I had a good experience there and appreciated them accommodating me. What I was frustrated about was that I originally ordered a van at the boulder location online. Then within hours they called me and said that I had to pick it up in Longmont, which I agreed to but was a very inconvenient location for me. On the day, I showed up at the Longmont location and despite only being 45 Minutes late from the agreed pick up time, they said it was cancelled and claimed it was because I showed up late. I then had to call and get a reservation from mead, which was another 30 minute drive. So in the end it was A 2 hour trip between all the driving and redirecting. Mead was great but everyone else could do better. Thanks for listening
Andy N.I am very satisfied with the service at this location but would give uhaul corporate a 1-star review if that question were included. Despite confirming twice the evening before, I was informed one hour prior to my reservation that my pickup location had changed. The change added an extra 60 miles to my trip and disrupted an already very tight timeline. I understand that trucks are in high demand and I'm sure your reservations process is very complicated but please be more conscientious of the impact of a last minute change that is so far away. It's definitely made me distrustful of uhaul and hesitant to book again in future.
Melanie H.This is the BEST U-Haul I have used!!! Super friendly and helpful with my needs!!!
Shane H.Very good and professional service!!! Would definitely use this location again!
FRANK F.