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DANIEL B
Customer Reviews for Limelight Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dropped off after hours
LISA WTop notch company, will use again if necessary.
DANIEL KNothing, Thanks!
RONALD AVery quick process expecually with booking online. Very professional personnel at pickup location. Drop U-haul back at location during off hours, I called the next more to verify everything, and all was good. Would recommend this business to anyone. Thanks for your services.
MICHAEL SCheck in was very slow (35 min at least). The trailer was in mostly good condition but needed grease on the winch area to better move. The trailer was also stuck behind a car mover but the employee left so we had to move the car mover out of the way to get the trailer out. Luckily there was another person with me so we could do it together but if I was by myself, I wouldn't have been able to leave.
Dubuque CHaven't received deposit back
AMANDA HFast, friendly & easy transaction
Max SAll good
SCOTT BThere's nothing to do but keep doing what you are doing! Professional customer service skills, awesome and humble smiles and spirit. Thank you..
DONNA PRep was extremely helpful, including when I needed to get a larger truck.
TRACI MDubuque Iowa is called the Masterpiece on the Mississippi. My U-Haul terminal right on the river is a big part of it. Everyone knows U-Haul and everyone knows the Mississippi. This U-Haul terminal is a masterpiece. If you need help they have everything. Ask for labor and they have vendor links.
George KDropped the rental off 1 day early (on a Sunday afternoon) when they were closed. Our bank account now shows an unexpected and unexplained $35 charge. We left the truck clean and with the required amount of gas.
MICHAEL BMasterpiece on the Mississippi is what Dubuque calls itself. U-Haul in Dubuque next to UPS and ABF fit in my transportation perfectly All the people there are professionals.My safety was very important to them and I am happy to rent from LimeLight Properties again.
George KGreat experience from start to finish!
Diane HWe also had an excellent experience at Limelight UHaul! The check in was quick and easy and the staff was friendly! Great experience all the way around!
CHAD NThe best
JOSEPH MI did an after-hours drop off of my U-Haul rental truck. The process was very straight forward.
Michael BEverything was fine
Estelle CThe gentleman who helped me was friendly and so helpful. Without him I never could have gotten the trailer positioned. Since I was having trouble backing it up he moved three trailers and then used a dolly to move my trailer instead of making me back it up. He had to stay after closing to make all of this happen. He is a superstar!
MICHAEL VNo issues. Unit was ready to go when I got there.
CALVIN SSweet
THOMAS WThe employee was very helpful in getting us the right truck for our needs. He was very friendly and the office was well maintained. This was a good experience.
JESSICA SExcellent service!
KRISTIAN KVery polite, very professional and very knowledgeable. I'd recommend it to my friends and family
JEFFREY SEasy to get hooked up to the trailer and short wait. Would recommend to anyone renting a trailer.
Wendy HMade reservation on the website. Unit and paperwork ready when I arrived. Only took about 10 minutes to get on my way with the trailer. Return was even easier. Put the tailer in a spot that I was told to put it in at checkout. Stopped at the office to let them know I had returned it. Was given a receipt and away I went.
ROGER VMy pick up and drop was seamless! Stacy was absolutely amazing to work with.
ABBIE EWe had ordered 6 moving pads with the trailer. We did not receive them. We called after we realized it and were assured they would be taken off the invoice so we at least wouldn't have an issue at drop off. They were not.
Anthony BNothing. Staff was great.
MICHAEL SI didn't realize there was a return process online. My phone died trying to do it
SCOTT BEasy to access equipment.
Curtis MNothing, just wanted to note that we dropped off while they were closed, so nobody helped us. That’s the only reason I answered no about the personnel being helpful.
DAWN SGreat representatives of Uhaul brand. Super friendly.
PATRICK KThe woman at pick-up met me outside even though she didn't need to and made pick-up flawless. Thanks so much for your help!
MEGAN GVery good experience always courtesy friendly and helpful.
BRUCE N