This location is a liquor store, so it’s difficult to say it’s inviting. However, both gentlemen were helpful! I used the online check-in function to return the truck and that was great!
DENNIS V
Customer Reviews for Liquor Fire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff were able to accomodate my last minute request for a rental truck for same day pickup. Staff was efficient and polite during pickup visit. When I had unexpected complications requiring use of the truck for an additional day longer than I expected, there was no hassels and staff was very accomodating. I was able to return truck after-hours by leaving keys in a "drop-box" Excellent experience with Liquor Fire and I will use them again (1st choice).
CHARLES PI rented a trailer for two days. Took it back early. Got my receipt was charged for three days, extra day of insurance and $20 late fee. Apparently the rental location turned in the return late. When I called, they were no help. Waiting for you you to correct.
THERESA DThere is no one there on Suday morning t 9:30 AM I cannot tell you anything about the drop off.
DENNIS MPaid for dolly but dolly was unavailable. Couldn’t get refund from store owner
PHILIP MWas to pick my rental at 10:30 a.m. when I got there the tow dolly was rented out the night before and was not returned until after 11:00 a.m. it was beyond personel ability, but the computer system crashed and had to wait even longer to get my rental(but was compensated for the delay) all in all I lost over 2 hours in my move. I would definitely not rent from that location again.
STEVEN RNo dolly or pads in the truck. No zip tie. No contract review. No truck walk-around. Truck bed dirty. Website failed when taking pictures of the truck. They just expected me do do it all on my phone.
JAMES CU Haul is one of three business they run from this location. Very poor.
RICHARD B