Customer Reviews for Lisbon Gas & Food

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lisbon Gas & Food

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Lue Y.
Rating:

Customer did not leave a comment.

Tina A.
Rating:

Customer did not leave a comment.

Cristin J.
Rating:

I was not impressed with the service, and unfortunately would not recommend. Staff specifically stated they don't help with the rental trucks and told me to wait 15 minutes for the owner to arrive. After 30 minutes past my reservation time, I asked what could be done as the owner was still not there. The staff then called the owner and handed over the keys, something I believe she could have done when I first asked. After finally getting the keys, I went to the truck to find that it was parked next to a pile of human feces. Certainly not my best experience, and definitely disappointed with the service.

Angelia H.
Rating:

Customer did not leave a comment.

Katrina S.
Rating:

A smaller U-haul rental spot, but it was close and convenient to my location. Staff was very friendly and I had the easiest check-in/out experience.

Randy W.
Rating:

Customer did not leave a comment.

Sharry L.
Rating:

Open your location on time.

paula C.
Rating:

The uhaul truck was very clean it ran very well no problems and the customer service is outstanding

Michael H.
Rating:

Best customer service I've had picking up a uhaul! I would highly recommend this as a pick up point.

peter R.
Rating:

Customer did not leave a comment.

STEPHEN B.
Rating:

Customer did not leave a comment.

Cassi G.
Rating:

Customer did not leave a comment.

mathew P.
Rating:

Customer did not leave a comment.

john C.
Rating:

Customer did not leave a comment.

JOHN L.
Rating:

Customer did not leave a comment.

Cleopatra E.
Rating:

Team was great efficient and organized

Jonathon H.
Rating:

Customer did not leave a comment.

Daniel P.
Rating:

Customer did not leave a comment.

Les K.
Rating:

Customer did not leave a comment.

janet A.
Rating:

Customer did not leave a comment.

August Z.
Rating:

What you can do to improve for the next customer is don't change the drop off location without letting your customer know. I had to call customer service YET AGAIN, because my drop off location was changed without my knowledge so I had to call to avoid extra charges.

lauryn Y.
Rating:

Customer did not leave a comment.

jessica S.
Rating:

Poor customer service I would never go back to that location or recommended to no one.

Michael I.
Rating:

Very nice gentlemen was very helpful to my wife and I when renting the truck. The only issue is that he did not have blankets to rent us. We needed blanket to move a dining room set. We had to go to another U-Haul dealer which was an inconvenience with the short turn around time we had. When we went to the other dealer location the owner did not know how to rent us blankets only. After 20-30 minutes with being on the phone with another dealer he finally figured it out.

Robert D.
Rating:

Customer did not leave a comment.

Kong W.
Rating:

great customer service , quick check out . thanks sunny

Thaddaeus A.
Rating:

Customer did not leave a comment.

Michael B.
Rating:

Good experience. Friendly rental clerk.

Phuoc P.
Rating:

Customer did not leave a comment.

David W.
Rating:

Very friendly, very fast. Outstanding rental.

Kim J.
Rating:

Keep it up. The gentleman who helped me was friendly, knowledgeable, helpful. I will come back to this location to rent a truck.

erika J.
Rating:

nothing great service every time ??

Nicholas L.
Rating:

When we arrived and tried to check in, the person behind the counter tried to tell us that there wasn't room to park the truck and wanted us to take it to another location. This was unacceptable as we didn't have time to do that nor have a desire to pay for the extra mileage. The lack of space to park isn't the customer's problem. If they knew that there wouldn't be room they should have notified U-Haul earlier and not put the burdon on the customer.

Janice E.
Rating:

Hzve more vans available.

Christine W.
Rating:

The lease requests that you return the truck swept clean. When we picked it up it was full of sand and what appeared to be used chewing tobacco. Yuck! We of course swept it out.

julie C.
Rating:

The gas station was to open at 9 am but by 915 no one was there.

Mustafa H.
Rating:

Customer did not leave a comment.

Shelly L.
Rating:

Customer did not leave a comment.

brenda B.
Rating:

Customer did not leave a comment.

Lisa G.
Rating:

Customer did not leave a comment.

Amy Q.
Rating:

Customer did not leave a comment.

Michele Y.
Rating:

Customer did not leave a comment.

LAWRENCE B.
Rating:

Customer did not leave a comment.

Kevin M.
Rating:

It was an excellent experience. Thank you Sunny!

Jeffrey H.
Rating:

Location was convenient enough, but was not open during the business hours stated. Follow-up the following day was effective for closing the transaction. Follow up discussion with the local U-Haul representative regarding the service and transaction however was helpful and very professional. He was the only positive regarding personnel experience. The equipment was good however.

Thomas K.
Rating:

Customer did not leave a comment.

Dan K.
Rating:

Customer did not leave a comment.

Jorge E.
Rating:

Customer did not leave a comment.

David F.
Rating:

Customer did not leave a comment.

Gary R.
Rating:

Nothing. Very reasonable

SOMMERFELDT J.
Rating:

Very friendly peole they helped me out in a pinch I will use them again thanks for the good service

zoe G.
Rating:

All was great and person helping was friendly.

Michael H.
Rating:

It was very smooth. I've always gone to dedicated rental/storage places. This place went more painless than any other. I was in. I was out fast. They laid things down in a real nice way.

Noelle F.
Rating:

Customer did not leave a comment.

David R.
Rating:

Customer did not leave a comment.

Saundra T.
Rating:

The dolley was not in the best shape. Get a new one. Also, I was there for thirty minutes waiting for paperwork even though I did an express check in. I was schedule to have the truck at 2 and I didn't actually leave until 2:30. Which in turn I was only having an hour and a half when I was suppose to have it at 2. I think it should be taking into consideration when your company takes a long time preparing your paperworker the time should start when you leave. I paid for two hours and I was expected to return it an hour and a half.

herman H.
Rating:

Customer did not leave a comment.

cousel P.
Rating:

the attendant on duty[Hanook] ,was english as second language and difficult to converse with and he did not explain process very well. When my wife was trying to make reservation understanding him was even more difficult . in my opinion U-HAUL would serve itself well to insure that its staff is more knowlegable not only on equipment but also english language.

chang F.
Rating:

Customer did not leave a comment.

jamila M.
Rating:

Customer did not leave a comment.

Jackalynn C.
Rating:

Better customer service.

BAKES L.
Rating:

Customer did not leave a comment.

Julie W.
Rating:

Customer did not leave a comment.

kawana L.
Rating:

If all locations treat u great like them, you will have more business.

SAMUEL A.
Rating:

Make sure when the mileage is off on your truck upon receiving it that you have them change it on your paperwork. After I received my paperwork and went to the truck, I noticed the mileage was off by 14 miles. I went back in to notify them and they let me know that they were aware of it and that I wouldn't be charge... well unfortunately I was charged! I called to get a reimbursement for the mistake, still waiting on a return phone call. VERY POOR SERVICE!

Brian L.
Rating:

Customer did not leave a comment.

bobby morteza J.
Rating:

Thanks.

LA'TONIA O.
Rating:

The customer service is always nice whenever I come. They came out to assist with the gas and gladly parked the vehicle for me. I would definitely recommend this location to family and friends.

Jeffrey P.
Rating:

This was my first time renting from U-Haul and Lisbon Gas & Food made it a wonderful experience. I registered online so all I had to do was show my drivers license and give them my credit card and it was all set and I was off to use the U-Haul. When I returned the gentleman printed my receipt and it was complete. I would gladly rent a U-Haul from Lisbon Gas & Food again! Great Job!!!

Merry S.
Rating:

The man who worked with me was very pleasnat and efficient. He was careful to make sure that I went on my way , confident in what I was doing.

INDRANEEL P.
Rating:

Customer did not leave a comment.

Earl K.
Rating:

Customer did not leave a comment.

edward W.
Rating:

Customer did not leave a comment.

Breeze B.
Rating:

Customer did not leave a comment.

Tracy M.
Rating:

Customer did not leave a comment.

James H.
Rating:

Had one way rental and was CHARGED for 2 days when I turned the vehicle in less than one day. I will check out other companies in the future.

Geralyn S.
Rating:

Staff initially overcharged mileage rate by 40 miles

JENNIFER V.
Rating:

Customer did not leave a comment.

Matthew B.
Rating:

Fantastic experience. Staff was very friendly and helpful!

CARPENTIER P.
Rating:

Sonny take amazing care of his ccustomers, property, and most of all his brands and franchise issues. On top of his game. *****

Alex D.
Rating:

Very polite and professional. Got the paperwork ready as soon as he saw me pull back in, came out to me. Very painless and quick.

Anthony F.
Rating:

Customer did not leave a comment.

michele S.
Rating:

Customer did not leave a comment.

DAN W.
Rating:

very good.

Ryann D.
Rating:

Customer did not leave a comment.

ryan M.
Rating:

Customer did not leave a comment.

Antonio W.
Rating:

Customer did not leave a comment.

Jay B.
Rating:

The guy running the place was pretty great. Made it all very easy.

JACQUELYN L.
Rating:

Customer did not leave a comment.

Shyneice S.
Rating:

Nothing has to be changed. Everything was perfectly fine.

Serena B.
Rating:

The only problem that I encountered, in ability to reserve the truck for more than 3 hours on 10-25-15. I needed the truck for more than 3 hours to finish moving, and there was no other truck available to rent which caused a problem and I had to rent from another location, which caused an inconvenience in completing the work. Other than that I was very satisfied with the truck rental.

Chen L.
Rating:

Customer did not leave a comment.

JEFFREY E.
Rating:

Staff was very helpful, friendly and polite. Facilities were very clean and tidy. Great service.

JOHN R.
Rating:

excellent, fast and friendly service.

tina N.
Rating:

Customer did not leave a comment.

Fabio D.
Rating:

Very good.

VALERIE C.
Rating:

Service was fast, agent was very pleasant and had great customer service skills, will be using them again.

JUDY W.
Rating:

Customer did not leave a comment.

Judy W.
Rating:

Customer did not leave a comment.

Jonathan F.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top