Customer Reviews for Lithia Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lithia Food Mart

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Monica G. on

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We need to know where the key drop is for after hours drop off.

Eric W. on

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Great people! Thank you

BRYAN H. on

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I got the truck with 3/4 tank of gasoline,I returned the truck with 3/4 tank of gasoline . I was told buy the attendant that the gasoline was not adequate, I took the key and filled it to capacity and two hours later I got an email stating that I am billed $5.60 per gallons for gasoline!!!!!!!! That’s terrible

Benaiah L. on

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Make sure staff is available at the time of pick up so there is no delay in the rental process.

john C. on

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I don't think its the locations fault but, there is very poor cell coverage. This location is fine for indoor pickup but not at all good for mobile app pickup.

John M. on

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Customer did not leave a comment.

Arthur M. on

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The location was a convenience store/gas station. only one guy on duty. he was not very communicative. He was initially trying to say that the tank had to be full not according to the contract. No check out other than just taking keys

Kathleen B. on

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John K. on

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Little upset that I was not able to return to a different local location that was closer to my in-town move. But overall a good experience.

Marvin H. on

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We have to return the 1st truck because it have LOTS of roaches, I did NOT want roaches in my new home. It made us late getting started because we had to drive all the way back to the pick up spot to get another truck and drive all the way back ... we were NOT DISCOUNTED IN ANY WAY AND STILL CHARGES FUEL FEES.

Sharnae S. on

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I took pictures of the truck upon receiving and I returned it as it was received and I am being charged and extra $25 cleaning fee and $3 for taxes for the cleaning. Which is not fair. I will not be renting from this location or i haul in general if this is not corrected.

Alton G. on

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The 1995 rental it was a rip off ended up costing me $100 for three hours of rental and I put more fuel in the truck then it had before I picked it up. It matters hell. Sincerely Alton Golden Junior

Nicholas W. on

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Michael C. on

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CESAR C. on

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Ann S. on

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I was over charged Advertising says $19.96 I was charged twice that amount

Annie L. on

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We scheduled pick up at 9am got there around 10 and nobody was able to help us. Waited around until the man who could help showed up. Took some time to get the paperwork and get into the truck. We bring the truck back a couple hours later. We had gone 21 miles at that point. He has us fill up the truck. 26$ for 21 miles? He said tank was full, my husband didn't check when he got in. He said we must have overfilled it. He ended up giving us 10$ back but the whole process was just terrible. We have rented from there in the past. We will not in the future.

Juan K. on

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Kathryn S. on

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It was further then I thought. The was one closer but they said I had to drop it off where my contract said. It would have been nice if I could have changed where I took it back.

Greg S. on

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Deepak at Lithia Food Mart was fantastic to work with. He was professional and went out of his way to make sure the UHaul experience was great.

Dallas K. on

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Have more than one person that can do rentals. Every time I pick up from this location the one person that does U-Haul is not there.

AMY C. on

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The U-Haul host was very polite and was very fast at getting us setup and ready to fun moving.

John D. on

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They store should be able to print me a receipt.

brenda W. on

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Karen H. on

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Joye Marie W. on

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First i want to say if you advertise it as 19.95 a day don’t tack on so many fees that it ends up being almost $60!! I originally went to the location on Brandon Blvd but they sent me to this one because they said it had one I could have for 24 hrs. Once there the guy said he had promised it to someone else but it wasn’t reserved so he let me rent it. I told him I needed it till the following afternoon and he didn’t tell me I couldn’t. He started the rental process but would stop and wait on other people. During of these times I asked how late he was open in case I got finished early and he took it as I was bringing it back that night. I told him it was a possibility but most likely not. He called me the next day to ask when I was bringing it back. When I looked at my paperwork he had made the return time the night before because I’d asked about returning it early. I thought he was going to give me trouble when I bought it back but he didn’t. However, there was a $20 maintenance fee on my receipt that I was unaware of. I wouldn’t recommend this location and I certainly think that you need to have full disclosure on your truck rental prices. $19.95 is a ruse. It’s one thing to pay for insurance but that additional fee is deceiving.

Heather D. on

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Cab of truck was filthy. Leftover receipt from previous renter and empty water bottles. In the bed of the truck there was many metal patches that were uneven and one that was broken which Made a big “dip” in the flooring. We went under the truck and fixed it. The location guy knew about it before we left the rental “gas station” and he did nothing except told us to be careful.

Virginia W. on

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Ariel M. on

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Candido O. on

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Sean D. on

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MICHAEL S. on

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Incredibly nice place. Very well maintained and nice.

Vince C. on

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