Customer did not leave a comment.JEFFREY W.
Customer Reviews for Live Oak Trading
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful folks.John A.
Customer did not leave a comment.Cindy P.
I told the owner I needed the 6x12 utility trailer to haul my atv back from hunting site. I also told him I had tried previously with uhaul 5x8, but atv wud NOT fit! Needs 60inchs width, 5x8 only 57inches!! So I assumed larger 6x12 wud be fine. Took trailer up to hinting site, STILL would NOT fit!! Ramp opening only 57inches!! Wasted entire day AGAIN!! Wud not give refund...said chk with uhaul....SO, please refund!! I told him I needed 60inches!!!Rickey G.
Customer did not leave a comment.Tamela R.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.Jennifer J.
Customer did not leave a comment.joseph H.
Just a mix up on how they had the trucks in there system didn't match what I was trying to get. It's was fixed. No worries.Gary W.
Customer did not leave a comment.HENRY M.
Customer did not leave a comment.Harrold H.
Let the next customer know that they can drop off the rental at any U-Haul location, not necessarily the one in the link in the email.richard S.
Upgrade UHaul computer system Had to wait 45 min to check in Mary was patient and efficient!Susan S.
Make sure the vehicles don't have check engine lights onWalter G.
Customer did not leave a comment.Jonathan J.
Customer did not leave a comment.richard W.
Customer did not leave a comment.Holli D.
Great staff!!CHARLES D.
The owner was amazing. Uhaul however, not so great. I was running an hour late due to them not having a 20 ft truck and no one contacted me. I had to pay movers 75.00 for that hour while they did nothing. He was able to get me into another truck with an up charge, meaning I had to pay overall an extra hundred out of pocket. Very disappointing.Amanda T.
Definitely one of the best U-Haul locations! The staff here were all so kind and helpful to us while we were in a very stressful situation. They really went above and beyond! We highly recommend the location! Thank you so much Live Oak Trading, you rock!Diana R.
Customer did not leave a comment.Sean B.
Customer did not leave a comment.Robert D.
Very friendly people and was very helpful and made it easyAngela L.
Customer did not leave a comment.Ryan M.
Turn in took less than 5 minutes. A good experience.RICHARD P.
great job...jay S.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.Tekia W.
Customer did not leave a comment.Nathaniel H.
Customer did not leave a comment.Amanda B.
Rental and return experience were quick and friendly. I highly recommend Live Oak Trading!RICHARD B.
Customer did not leave a comment.William C.
Customer did not leave a comment.Eric T.
AV 3337 J leaks on the right side of trailer. Box in back by door was damp. Bottom box in right front corner was really wet and there was water on the right middle side of trailer.Don B.
Customer did not leave a comment.Gonzalo Z.
Customer did not leave a comment.ROBERT T.
Easy to reach on phone and friendlyCraig O.
Outstanding service - Thank you.brad M.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.sharon H.
Customer did not leave a comment.Dennis R.
As soon as we loaded the truck we noticed one of the back tires was flat. There was also a smell the truck near the mothers attic like something died in there.Arthur T.
Customer did not leave a comment.Todd W.
Customer did not leave a comment.ANNETTE H.
Customer did not leave a comment.Elliott W.
Customer did not leave a comment.DANIEL F.
Friendly, knowledgeable people. Very accommodating.Marsha B.
Trailer swayed b ack and forth for the entire trip. 100 miles into the trip a tire blew completely out. Had to wait 2 hrs for the repair to be completed (change the tire)Steve V.
Everything was handled with respect and professionalism.Kenneth M.
Plenty of equipment for rental and the people were very friendly and nice.Ralph B.
Overall it was a good experienceJAMES S.
Nothing! Great customer service!Shane H.
Smooth and quick drop off. No issues at allJAMES M.
Customer did not leave a comment.CHAD M.
Customer did not leave a comment.Joe H.
Customer did not leave a comment.James C.
Customer did not leave a comment.Warren W.
Customer did not leave a comment.NANCY P.
Excellent folks at Live Oaks Trading. Mary and John took great care of me. Unfortunately the only truck available to me had been damaged by previous renters. Left top corner of cab overhang area was hit/broken. I tried to cover it best I could from inside but it apparently didn't fix the leak issue. All was noted on my contract. The issue was, I drove thru heavy rain and water got into the truck. I had covered the boxes with a plastic tarp but forgot to raise them off the floor and 12-15 boxes were soaked thru in the bottom, damaging contents.joe E.
Customer did not leave a comment.Don B.
Customer did not leave a comment.James W.
Great location.RITCHIE H.
John and his daughter are so understanding and helpful. They both went out of their way to accommodate my needs. I was moving a friends belongings as they moved into a assisted living. Big project and John suggested extra info. to make it easier and keep me on my timeline. Just a great experience! I will rent from them again if needed.MINT E.
Both people who run the place are very knowledgeable of their products and very helpful in obtaining the correct vehicleLevee D.
We used the key drop-off. It was very convenient.CHAD S.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.MARTIN B.
Customer did not leave a comment.Michael B.
Nothing. Everything was just right. Thank youDan D.
I have no suggestions. For myself I was well pleased with the help I was given.Johnny C.
Customer did not leave a comment.Christopher D.
The staff was very friendly and helpful with the entire process, both checking out the truck and checking it back in. There were no hidden fees and no surprisesjoseph K.
Customer did not leave a comment.kate M.
Customer did not leave a comment.Edward D.
crowded. No room to back trailer into space when dropping off. So had to push it by hand. What would a person who couldn't lift the trailer do??james d K.
Customer did not leave a comment.Richard T.
Customer did not leave a comment.James N.
Customer did not leave a comment.Timothy N.
Customer did not leave a comment.ann B.
Customer did not leave a comment.Darren G.
While it's like a flea market, it's well maintained, the staff is friendly, and the store is interesting. Overall, it was an easy and pleasant transaction.Justin B.
Customer did not leave a comment.Joe B.
They told me i could RETURN the Uhaul at any location in Long Beach, miss but that was not true I found out later. This fact messed me up and caused some confusion at drop location. The passenger mirror was not pushed out when it was given to me I had to stop and push it out. People were friendly though and I would return here.Michael R.
The U-haul app suggested I return the truck and auto transport to the 3120 Gulf Breeze Pkwy location. Upon arrival at the 3120 Gulf Breeze Pkwy location I was informed they do not accept the auto transport. Your app should not recommend a location that doesn't accept all the rented equipment.Tony E.
Customer did not leave a comment.RICHARD S.
Customer did not leave a comment.Peter L.
Customer did not leave a comment.Richard T.
Customer did not leave a comment.Christopher C.
Customer did not leave a comment.marcel M.
Customer did not leave a comment.RICHARD M. B.
It was Sunday and the store was closed.Daniel M.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.Jack P.
Friendly & Efficient serviceALAIN J.
Customer did not leave a comment.Adrian S.
I was billed for the contract the day I picked up the 20 ft. U-Haul, then while I was (on the road) moving, my card was billed again for the contract amount again. When I called Live Oak U-Haul in Gulf Breeze, they said I would have to take it up with u-haul and have been on hold with u-haul for 30 minutes....I would advice against doing business with Live Oak U-Haul unless you want to pay double for the rental..Alan C.
Customer did not leave a comment.James P.
Customer did not leave a comment.John H.
Customer did not leave a comment.Jeanie Ann P.
Make sure you provide the right equipment.Daniel M.