Customer Reviews for Long Valley Farm Service
(U-Haul Neighborhood Dealer)

592 reviews

191 W Roseberry Rd   Donnelly, ID 83615
(Next to Subway and gas station)

(208) 325-4452

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(208) 325-4452

191 W Roseberry Rd
Donnelly, ID 83615
(Next to Subway and gas station)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Amy L. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
3.0

Easy drop off.

Ryan S. 
Rating:
5.0

Professional, clean business, and outside very easy in and out customer service was great and helpful

AMADEO M. 
Rating:
5.0

Customer did not leave a comment.

Deidre G. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Sheri and Terry have lived in Donnelly for over 50 years and are well known and thought of in the community. They will help you pick the right unit for your moving needs. Terry helped hook up the trailer and check the lights. They are great for conversation and encouragement. They were very thorough as I went through the rental process. I'm very satisfied with my experience.

andrew J. 
Rating:
5.0

The gentleman here was very helpful and very sweet. He went above and beyond to help us.

Cheryl W. 
Rating:
5.0

Customer did not leave a comment.

Chance H. 
Rating:
5.0

No complaint from me. It was great and was in an out fast

James J. 
Rating:
1.0

The lady at the counter was Extremely rude. They closed at 12:30pm on a Friday. Straps on trailer were barely useable because they were rusted so bad. And I can't emphasize how terrible it was dealing with the lady..

JAMES P. 
Rating:
5.0

this reservation was made a month early and we still had to pick up the truck 100 miles away from where the reservation was made from. seems like maybe that could be looked at.

Matt M. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Timothy W E. 
Rating:
2.0

The person checking the truck back in was not very friendly and then he said the fuel was not where it was when I picked the truck up it was in fact where it was and then they turn turned around and charge me 27 bucks on my credit card not cool

Jim R. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
5.0

the lady in Donnelly was amazing!

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

Dana H. 
Rating:
5.0

Great service

Kenneth K. 
Rating:
3.0

Because I was not with my son when he made the drop off, I am unable to comment on this form.

Caroline N. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
4.0

Customer did not leave a comment.

Jeff S. 
Rating:
4.0

went very smoothly, no issues

BUILDERS FIRST S. 
Rating:
4.0

Customer did not leave a comment.

Caroline N. 
Rating:
5.0

The owner was a nice great guy just fun to work with

MICHAEL F. 
Rating:
5.0

Excellent as always.

GARY L. 
Rating:
3.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

very clean, very efficient and very convenient. Couldn't ask for a better experience while moving.

Martha U. 
Rating:
3.0

Customer did not leave a comment.

JENNY A. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE S. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Provide robots to load and unload the stuff...😁

Jerry E. 
Rating:
5.0

Customer did not leave a comment.

Wayne H. 
Rating:
5.0

Great people to work with. Super friendly and kind.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Shelby E. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

My experience was excellent but they had a very limited supply of equipment. The trailer I rented was in excellent condition.

CHAD M. 
Rating:
3.0

Customer did not leave a comment.

JAYNE G. 
Rating:
5.0

Owners are very easy to work with. They appreciate your business and it shows.

Kath D. 
Rating:
5.0

Customer did not leave a comment.

HULBERT B. 
Rating:
5.0

Customer did not leave a comment.

d kirt S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL T. 
Rating:
5.0

They were great and over the top accommodating!!

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

Dane B. 
Rating:
5.0

The most kind person helping us! We appreciate you!

Julie R. 
Rating:
5.0

Customer did not leave a comment.

TERRY G. 
Rating:
5.0

Excellent contact with multiple people working there.

Janet B. 
Rating:
5.0

Customer did not leave a comment.

Larry Z. 
Rating:
5.0

Be sure reservations are kept

Larry Z. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
4.0

Insurance is ABSOLUTELY WORTHLESS! We had car problems 20 miles south of Vegas and tried to get help with the trailer so we could get a tow for the vehicle. We did not want to leave the trailer along side the freeway. We called the emergency number for uhaul and were hung up on twice. We finally got ahold of them and said they would get us some help. We spent 3 hours in 117 degree car waiting for uhaul to take care of the trailer- never came, Finally called the police and a person one the road crew also came by to help They finally got us going so we could get to the next town and escorted us there.

Butch G. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
4.0

Customer did not leave a comment.

Blake W. 
Rating:
5.0

Customer did not leave a comment.

brittany L. 
Rating:
5.0

Long Valley Farm Service is your classic old time hardware store. I love everything about it.

Luke W. 
Rating:
5.0

You're absolutely amazing!

Cheyenne D. 
Rating:
5.0

Customer did not leave a comment.

Clint K. 
Rating:
3.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Nothing

ROBIN P. 
Rating:
5.0

Customer did not leave a comment.

JASON J. 
Rating:
2.0

Take this franchise away from this guy. It's clearly a burden for him.

Nathan B. 
Rating:
2.0

Truck was dirty inside and out

Brandy B. 
Rating:
4.0

When I inquired about the extra day charge the lady was brisk and said well you went over the time. The inquiry seemed justified that we would be charged an extra days rental for such a small amount of time over.

WILLIAM E. 
Rating:
5.0

The woman who runs the buisness was very helpful and very enjoyable to chat with.

Evan H. 
Rating:
4.0

Very convenient drop off.

LISA RENEE S. 
Rating:
5.0

Pick up and drop off both via phone app.. went smoothly.

Chuck E. 
Rating:
5.0

Nothing now.

DICK S. 
Rating:
5.0

Customer did not leave a comment.

Laura D. 
Rating:
5.0

Customer did not leave a comment.

Doug P. 
Rating:
3.0

Customer did not leave a comment.

Doug P. 
Rating:
5.0

The only downside is that I had to drive from Boise because there were no trucks available there.

Jeff M. 
Rating:
5.0

Nothing now. Everything went well.

DICK S. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Josh M. 
Rating:
5.0

Customer did not leave a comment.

richard A. 
Rating:
4.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

They open on Saturday but McCall was closed.

Scott C. 
Rating:
5.0

Great customer service!

Anthony F. 
Rating:
5.0

Customer did not leave a comment.

LINDA H. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
3.0

None

Anthony S. 
Rating:
3.0

Improve your website...give your franchised dealers an equal opportunity to earn a customer's business.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

MARIETTA P. 
Rating:
5.0

Customer did not leave a comment.

Nicholes M. 
Rating:
5.0

Terry & Sheri were very helpful & delightful to work with. My thanks to them.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Bonnie M. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Excellent people who run this store. Very helpful and friendly. This is the best U Haul service I have ever received.

James M. 
No reviews have been submitted for this location.

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