They were closed when I was there. The app would not let me do the drop off so I had to call customer support
David A
Long Valley Farm Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Donnelly, ID 83615
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- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNo improvements needed for that location. The operators are friendly and helpful
Vincent SWhen you enter that place you have to walk around and look for somebody they are in an office behind a closed door with no markings. We ordered a truck and a trailer with the description of our vehicle. We get home that night we go outside late at night because we’re gonna leave in the morning and my truck will not fit on the dolly. It was after hours we called the 800 number they left two messages to please call any immediately fix this problem they never did call and did not call the following day. I actually called them and told him that we had to put a different vehicle on that dolly because they did not give us the right one and asked him to please fix it we drove to Lewiston Idaho, where they gave us a toy hauler and there was no way to tie it down or anything I spent almost $200 on tiedowns trying to keep my truck secured on that toy hauler. We saw other vehicle haulers on the road who just had a regular dolly like we asked for where it was well equipped why we did not get one. I do not know all this mess set us behind several hours on our journey of eight days to Alaska.
SUSAN FI never have had a bad experience. Plus the app and the text makes things easy as well. The location in Donnelly is easy to find and has a good selection of what you might need to get what you need.
LEE PWe had two tire blow outs that left us stranded on the side of the freeway in dangrous conditions. We were nearly rear ended by a semi that was driving over the white line in the shoulder and jerking back into his lane at the last minute. Every time we started our vehicle we got a message that the trailer was in need of maintenance. This trailer is not safe on the road! We are out over $1100 to replace your faulty tires!
Michael W