The owners of this property are amazing! Very responsive, very kind, very flexible. They were a pleasure to work with and would do it again if I had to.
Griffin W. | Overall ExperienceCustomer Reviews for Lotta Space Storage Group, Inc.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleasing staff that went above and beyond. Highly recommend 👍👍
Jeff R. | Overall Experiencethe only bad thing is I paid an never used it an lost money key has never been open
Latosha L. | Overall ExperienceI lost everything I had I have been out of work due to a medical issue since August I begged them to wait until next week when I got my refund next week.i lost my deceased sons clothes I'm heartbroken? I have documentation of my illness
Mary W. | Overall ExperienceI could not have been more pleased with the way I was treated! The staff was wonderful!!
Sterling D. | Overall ExperienceThe couple on site who maintain and run the facility are over the top great to work with! Highly recommend this storage facility
KIM O. | Overall ExperienceWe were completely satisfied with each and every aspect of our time at this facility; from the rental sign-up, to our check out. The couple that run the facility are friendly, efficient, and professional. They truly seem to love what they are doing, and they take pride in their facility. They are personable and very pleasant to work with. They are definitely an asset to their company! I would recommend their facility to anyone needing a storage unit!
Sandy T. | Overall ExperienceThe management staff is very attentive and friendly. It felt like whenever I was at my unit, the manager was walking through the buildings with a clipboard inspecting the premises. Not a spec of trash and everything is operational. I have recommended this facility to others .
Glenn R. | Overall ExperienceWe were in three units for a year while we looked for our next house. Never had any issues. Units are clean and well maintained. AC units worked perfectly. Last but not least, John and Brenda are really nice people and hard workers!!
Deborah and James D. | Overall ExperienceAmazing people! Made me feel like family..
Jermaine P. | Overall ExperienceVery nice and safe facility .staff was always friendly and available if I needed anything.
Keith U. | Overall ExperienceGreat place and great people. In fact, my ex wife still uses the facility. Thank you.
Frank R. | Overall ExperienceI had never used a storage unit before, but found myself needing one when we were moving to the area from FL, and our house was not ready when we had planned. So we needed somewhere to store things temporarily. The experience could not have been easier for me during a time when we had a lot going on with the move. The staff was extremely friendly and very helpful picking out a unit to suit our needs. The paperwork and payment was done easily and quickly, as everything was ready for me when I came in after talking to them on the phone the day before. When moving things in, we discovered that we had some things to move that wouldn't fit in our car, and we're pleasantly surprised to find out that there was a truck available to use at no charge along with our rental. I will definitely return to Lotta Space Storage if I need a storage unit again, and would recommend it highly to anyone looking for storage.
John H. | Overall ExperienceI was lucky to have found the space I needed. Staff was super friendly and helpful. I’d definitely recommend this place and if I ever need storage space again I’d definitely pick Lotta Space.
Jazmin B. | Overall ExperienceThis was my first storage unit experience and it couldn’t have gone better. The staff was amazingly kind, personable, and helpful!
Kayla W. | Overall ExperienceExceptional people and a great experience! I would use them again!
Sally H. | Overall ExperienceGreat Service and Great office staff!
Emily O. | Overall ExperienceThe couple that runs this place is absolutely awesome! So nice and friendly!
Sharon M. | Overall ExperienceBrenda and her husband were always so friendly and helpful. If I’m ever in need of another storage facility, I will be back.
Alexis B. | Overall ExperienceEveryone who works there is sweet and extremely helpful! Your belongings are well taken care of and secure. Even if you lived outside of Oakwood, it is worth the drive to know your storage unit is always secure. You couldn't work with more caring people. Brenda and Kendra are the sweetest, kindest most concerned women you can work with! And you can't beat the price they are very reasonable. I highly recommend them for your storage needs. I had two storage units with them for 6 years so I know very well how wonderful Lotta Space Storage is Carla Baker
Carla B. | Overall ExperienceEasy to work with and convenient
michael k. | Overall Experience