Terrible customer service. My location was changed the day before, but they didn't inform us the new location would be closed and we'd have to pick it up using the app. My account information also wasn't updated with the new location, so we had to call customer service to update so we'd be able to get the truck. This wasted over an hour of time. Also, none of the extras (dolly, furniture pads) were in the truck when we finally got it, so we had to drive an hour out of our way to pick them up and they still made us pay again for them. Ridiculous. Customer service wasn't very polite or helpful either. Will never use U-Haul again.Blake J.
Hardemans Wrecker Service
(U-Haul Neighborhood Dealer)
Oakwood, GA 30566
- Mon–Fri9 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Oakwood, GA 30566
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- 3.0 Average Customer Rating
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Everything was greatStephen M.