Customer Reviews for Love Joy

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Love Joy

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Douglas R. on

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Expand hours of availability.

Sharon L. on

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Facility could use an update. Is old and small. Russ was communicative and helpful.

LYNNE H. on

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The check out took a very long time. Needs to be expedited!

Marshall H. on

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Maybe adding a little gas to the truck before we pick it up, but everything else was good.

James M. on

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Keep up the great service!

Jennifer L. on

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Had trouble with the access code to get into the yard. Had to be wait until the office opened up to get a new code. John was very nice and helpful.

Cheryl G. on

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Facility was easy to access with moving truck. Upgraded to a larger unit within minutes.

KENT H. on

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Very nice people and a convenient place

Jessica Stemple S. on

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This location was super nice. My over all experience with uhaul was trash. Person working here fantastic!

Zack B. on

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raymond h. on

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GREG R. on

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Dzhaid D. on

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Good job

Gregory F. on

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I payed for an adapter I wasn’t able to get because U-Haul switched my regular location next to my house to one across town. Not any one persons fault I feel but my 1st bad experience

Howard D. on

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Found out after everything was unloaded that it is in a floodplain so had to make sure we had flood insurance on our personal policy

lyle k. on

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Tonya K. on

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Guy W. on

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Leslie S. on

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Doug G. on

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bobby g. on

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Tony was very helpful and willing to go the extra mile to make sure things were ready.

John B. on

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Richard S. on

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Matthew R. on

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Only issue was that van had been smoked in.

Tom C. on

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Giang T. on

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Courteous Professional staff. Clean facility and equipment...

TONI H. on

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He made it quick and easy process. Very well maintained truck that I used. Everything was clean. Would definitely recommend others to use here!

Bryan P. on

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I wasn’t in and out in no time, and when I needed an extension on the rental it was a simple phone call. Overall, an absolutely seemless transaction! Will definitely recommend this location!!!

NIC D. on

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This reservation was made online and Uhaul changed the location of pickup on me without telling me at checkout. I drove to original location where they did not have the equipment so I then had to go to the other location. This made me late putting me behind schedule. In turn I was late returning the equipment so I was charged an additional rental. I am a frequent renter and only have problems when renting from non corporate locations. They also do not honor the $50 guarantee. I will be filing a complaint with my credit card company and the BBB if my bill is not fixed.

joe r. on

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no one at location sat eveing at 5 pm 11/18/17

Patrick R. on

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I was surprised at how helpful they were with everything and how quick the process was!

andrea b. on

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Nothing. Very courteous and professional staff.