Customer did not leave a comment.
DEAN G
Customer Reviews for Lowest Price Auto Glass
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy.
KURT HThe staff was super polite, and welcoming. One of the best experiences I had at a U-Haul.
ESPERANZA FI didn't recieve a copy of the contract and the first thing I had to do was get gas
RANDALL SNo one on site.
ALONZO CKey hole to passenger side needs to be replaced
MARLENE VI had a positive rental experience
Kimberly WJames and Tony were very professional and had the right truck for my moving needs. The truck was clean and appeared to be in great maintenance shape. I would definitely recommend Lowest Price Auto Glass to friends and family.
EDISON YTires need to be inspected prior to renting the trailer out. Two tire were near the warning mark before I left and one of the two worn out ones failed. Your uhaul dealer at McHenry and claribel was no help at all. They told me they could not put a tire on the trailer and said we are not mechanics. They had two guys there dress as mechanics standing around doing nothing while I had to wait in the sun for over a hour to get road side assistance to come. The Mchenry store was rude and I will never go there again. Your Trask uhaul was very good and helpful.
charles mI took the truck for 2 hours yet charged for nine days
Ameen HGreat service and central location, Thanks Uhaul 😊
VICTOR SThank you all you have done to make our day easier
Annie MWhen my mother pickup the trailer it was dirty and the lights wasnt working at night totally unsafe
Lucilia BGreat service.
Bruce AWindshield was dirty and the windshield wipers were too small for the window.
Janet MVery nice person helped me.
KathyL RThe equipment and pads requested online were not available the truck was dirty. Had to clean the windows to be able to see through them good. The side mirrors couldn't be adjusted the engine sounded questionable but made the trip
cheryl cThis was after hours drop off and we were not told it would be closed. I wanted the McHenry location and was told when I picked up the computer said trash lane. I don’t know why I wasn’t able to pick what location I wanted. Then come to find out after driving to two other locations that were open that if we went to McHenry to have them help us we would get charged more. Thankfully my husband was with me I would not have been able to unhitch the trailer by myself. The self check out was not good for us but we weren’t given any other option by “traffic” This is not good for people not physically able. I was not impressed it was a frustrating process all the way around from reservation to drop off.. I’ve rented u haul in the past and it seemed easier.
Michelle WGreat friendly service. Truck was clean and ready to go. No improvement needed folks. Thank you
James LIt's fine. Clear stall markings would be an improvement.
Rex DGreat experience and good staff.
ANTHONY FI didnt know you could rent a uhaul there until the webpage gave me the address. So maybe more signs.
KENNETH CNothing Tony was great even when I took it back early he stopped what he was doing and disconnected the trailer.
DENISE MVery nice and friendly
Charletta CThere was a bit of an issue when I came to pick up the truck, the person said it’s not ready until 10am even if my reservation was at 9am. Not a big deal since there was another truck that was ready. Maybe a notification whether the truck is ready or not will be helpful especially I just got dropped off to pick up the truck.
ELOISA LI put a little extra gas in the tank, more than 1/4 tank when I returned. Will a pro-rated fee be returned to me?
GRACE OThe customer service was great but the cleanliness of the truck was not great. It looked like it hadn’t been washed in a while and the truck had odor of cigarette smoke. The customer service offset any concerns with the condition of the truck for the 24 hours we used it for.
VICTOR MI was charged for an extra day
DELLA GGood place and fast service
MICHAEL Tpersonable service.
STEPHEN LThe crew at this location and equipment were great! But you as a company suck! I rented equipment from you on two different occasions & both times you overbooked equipment so our reservation pick up time was changed. We had people scheduled to help us move and had to reschedule because of your lack of communication! I am sharing my experiences & warning others how you do business. And advising them to use other rental companies.
Josh TTrailer was clean but was not in good shape. Roll up door was hard to move. WD 40 helped but was still hard. Not the fault of the dealer it just came in
Barry BVery nice and accommodating.
PAUL PSqueaky brakes
PERRY TExcellent service!!!
Antonio Oprice of trailer was too expensive
EDWIN SA little sketchy area.. but service was great
Randall WWe live in Turlock, Ca. Had to pick it up in Laythrop,Ca. Waited in Laythrop for 3 hours and was told later to pick it up in Modesto. Had to extend return day by 2 days because by the time I got home all my help had left. So i didn’t start packing until the next day. When i returned the truck a day early they would not credit me for that.
John SThe location looked a bit run down, but had extremely nice and helpful employees. The actual equipment was old and not sure it could be "cleaned" any better. I would recommend this location.
Erica Pvery curtious and effecient
julie fHave more fuel, and have it clean
scarlett pLowest Price Auto Glass needs to be held accountable for faulty equipment. The trailer I rented didn't have enough air pressure in the tire which caused it to blow once I loaded my car onto the trailer. Had this facility gone through the proper procedures to check the functionality and overall safety of the trailer, this would not have happened. If I could rate less than one star, I would.
Alex WNothing, good service
josh bDint have to improve anything amazing people!
tony oAmazing as always!! Borh guys that helped me James and Tony were amazing!!!! Uhaul is lucky to have them!!!!!
tony oLocation was was 2 blocks from my destination. In the pouring rain they got to work right away and took care of everything.Very helpful and gracious.
JON MExcellent service from the lowest price auto glass personnel!!!!
tony oVery nice and friendly excellent customer service
hanibal b