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Milan H
Customer Reviews for Loyalty Brings Royalty Trucking LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service.
Eliseo VMs. Angel was awesome. She was very attentive and customer friendly. Loved the fact that she runs her business through her own home. Very impressive.
Eliseo VThis is the second time I've used this location and she doesn't disappoint. This woman knows how to run a business. Communication, fulfilling your needs, a Big Bright smile and all around lovely character brought me back again and I will suggest her to anybody that needs a U-Haul. Superior representation of your product. She's a rockstar !
Amy LThe customer service was outstanding. While returning through the app, an employee came out to me and took care of everything. Very friendly and professional.
Kathy CContinue to suggest this location! Best customer service anyone could ask for. Superior service. Excellent communication. Exceptional.
Amy LNothing to improve!
MARY IAngel was an angel. Her help was over the top and she even gave us directions for local food/gas/and Home Depot. Would use again and I would recommend friends and family to this location. Signs on residential property are clearly identified as U-Haul. So easy and friendly.
KERRY HEverything was super fast and expedited. Great service.
Maria ACustomer service was good. We utilized the key drop option. Smooth process.
WHITNEY OA Pleasure doing business with
GLORIA HVery friendly and quick to return.
JEFFREY SThis location is in someone’s yard in a neighborhood. There was no office where you could see information about the product, rent moving blankets, dolleys, or othet accessories. We did the entire transaction outdoors on the attendant’s cell phone, so I couldn’t read through forms or see what I was signing. The attendant seemed to not know much about the products. I was stuck hooking up a very heavy trailer myself because it was far too heavy for the attendant to lift. Also, she asked me multiple times if I wanted coverage and I said no, and I just got my receipt and I got charged $32 for safe tow. I need that to be refunded ASAP please.
Louis K