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Thomas L
Customer Reviews for Luxury Drip Auto Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you very much, I received excellent service.
Yerkebulan SI reserved a 9 ft van to be picked via U-Haul App since the pickup time was before the business open hour. When I arrived to pick up the van, it wasn't available. Apparently the van was not returned by the previous renter which is not U-Haul's fault. Fortunately, the customer service person on the phone was able to assign a 10 ft truck which was available for no extra cost. When I returned the truck, the van was there. Return process was quick and easy. Overall, it was a good experience minus the previous renter not returning the van on time.
Donald KHow are you charging me for 100 dollars and I paid 39 to extend
Terrance TI waited for over an hour for someone to show up. The business was closed. And no one was answering the phone. Once an employee showed up, he couldn’t find my account/confirmation. He had to call U-Haul to find me. I finally got the keys 90 minutes later than I was supposed to. The truck smelled like cigarettes and was left with a quarter tank of gas.
Sarah sTruck hadn't been swept out in driving cabin or cargo area, but overall condition was good.
Maryka BI think customer service were A+, all questions was answered and even gave a little deal. So, excellent location if you looking for someone to help you save a buck or maybe two
Shirley G