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Robert H
Customer Reviews for MK Sales Service Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My only complaint i guess would have is that it was a little pricey. I didn't expect the add ons that there were. Just didnt think i would have to pay almost 100 for a truck that was supposed to be 29.95 a day. But other than that, checking it out and returning it was super easy. Instructions were clear. Staff in the store was very very kind and helpful. Although pricey, I would use again if needed.
Delaina HRead the notes in the system before charging a customer $200
DEREK DMy checkout was very fast which I appreciated, I will definitely use you guys again!
Enoch Mkeep up the terrific service!
Daniel LThe location needs to check trucks before customer pickup and their needs to be a minimum amt of gas required. The truck hadn’t been cleaned out, there were dirty socks, trash, sticky lollipop sticks, and furniture pads all over the cargo area. We had to wait for it to be cleaned. Also, there was zero gas in the truck. We had to go across the street to gas it before we could go anywhere. Thankfully one was close by. Both things put us behind schedule and we’re quite inconvenient for the price I paid for the truck. They also did not have the amt of pads in stock that I ordered. We were shorted a dozen.
WILLIAM GHandling situations exactly as these professional people did when picking up the vehicle as well as dropping off the vehicle. Both very curious efficient and helpful
Scott SSuper helpful people.
Kirk HGreat experience
David WI was charged too much I feel when I returned the Uhaul truck ($211.00) for two days and only 38 miles total driven the truck😞
Rebekah RWeb page needs work wouldn’t allow me to pay several times and wait for a uhaul
Jeremiah GGood, friendly service.
John PExcellent service
JAMES HComplaint: I was just charged again! I was charged on the 15th and the 16th for the same amount!!! To be clear, I rented the truck for ONE day but I was charged TWICE!!!!
JAMES GI had no complaint about this location they were extremely helpful and accommodating.
NATHANIEL PThe rental help was tremendous. I have rented from them before and would recommend them highly to anyone needing to rent a UHaul from that area.
DIANNE VExcellent service!
Michael HExcellent service!
Michael HShort waiting in and out in less than 5 min
JEFFREY MQuick and professional service.
Stephen HPut cruise control in the van to help gas mileage.
Nathan FI was to return my U-Haul at 9:00:00AM, though after 16 hour’s of moving I over slept. So I was in total 30 minute’s late of returning the U-Haul, during so I received a phone call from the place I rented it from. They was asking if I was bringing it back due to a customer in the store waiting to pick it up. My only suggestion would be, do not rent out a U-Haul until it is returned 100% available to be picked up. I am sure the customer waiting for it was angry as it probably delayed them, rightfully so! I would of been to if somebody screwed up my plan’s because they was late! Though, other then that, I give U-Haul as well as the MK Sale’s/Mifflintown Hardware a 100%! Will definitely rent from them again if need be!!
Ryan FMegan and Emily from Mifflintown Hardware were friendly and professional. Great assets. High Recommendations!
SYLVIA MEverything was in great working order and went well. Thank you again for your excellent customer service.
Mathew BI was dropping off the truck after their business hours. I called and Eric was very friendly and gave me simple instructions for the drop off. I called in Mon. to make sure everything was ok on their end and Meghan was was pleased with the return and I compliment her as well.
CATHERINE ZPrices are bad but people are nice
Thomas DThe young girl at this store went out of her way to help me and was verynice.
Virginia HI think your mileage charge is over inflated for the size of truck
Joseph GThe girl that helped me with the truck was very helpful and really nice.
Ed AThe girls in there are great.
George HMegan was extremely helpful and answered all of my questions with a smile. Would recommend this location to anyone.
Richard MNo need for improvement! Emily was very helpful in booking and pickup/drop off! She is definitely the Uhaul expert! Thanks for everything!!!
Lori LI reserved the truck weeks in advance. We were told the day before we had to go to another location. We wen to the new location which was so out of the way. There was no truck. We were told there may not be a truck at all!!! this is unacceptable !!! They called 1.5 hours later to say that there was a truck. I have never in my life had such a bag experience with a company better,. It is a disgrace!!!!!!!!!!!!
Jeffrey CThe pickup location MK SALES is excellent however uhaul customer service is TERRIBLE!
Wendy EBusiness was closed when dropping off plenty of parking made it great.
Vincent KBusiness was closed when we dropped off however there was plenty parking which was big plus
Vincent Kvery friendly, curtious
Mark OExcellent location. No complaints.
Fred N