Customer Reviews for Mo Tires & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mo Tires & Storage

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ROD S. on

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Service was top-notch. Everything well explained and done so with a smile. THANKS!!

Masha N. on

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Clint W. on

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Carol C. on

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I had to drive over a half hour o pick up the truck when there was a U-Haul right in the town I was leaving from. When we got to the truck there was only a quarter tank of gas in it meaning we had to go all the way to the other side of town to get gas before we even started back home to load. That when I returned the truck I had to pay for extra miles that was added for the drive from the pick up location to my home. This was the second rental truck I used to move with and there was no extra mileage with the first meaning having to pick up the truck in another location cost me extra time, gas and mileage. If I have to move again I’ll be looking for another company to rent from

MICHAEL M. on

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Have a womans eye tidy up the office, was a bit cluttered. Excellent customer service.

Perry S. on

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All was well until Calgary office messed up the paper work and cost me.

Zechariah S. on

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Andreas P. on

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My review of U-haul pick up mo-tires Lethbridge North. Well where should I start, maybe by saying that next time I will go to Enterprise to rent a truck. This filthy messy dirty little pick up place is the worst I have ever seen. I mean I get it, it a tire place at first and than maybes U-haul rental place. I am not even sure where to start, you come in the office and it’s dirty dusty unorganized in a way I have never seen. The chairs you have there, I would never wanna sit in them. And the guy, who was at the desk, at least he was friendly, but more dealing with tire shop customers than me. One grumpy guy from the store came in from time to time too. The Truck was ok, maybe not in the best shape but ok. The whole experience I had is making me thinking I rather pay more somewhere else. It’s like yeah it’s cheaper but NO I don’t wanna see that kind of mess in any store doesn’t matter what I rent buy or sell. So what can you do to keep me as a customer, that is what I wanna know. Because I am so much closer to go to Enterprise car rental where I know a well dressed employee will open the door for me and the place is at least clean !

WAYNE H. on

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Dealer had a priority for his tire business was there while the uhual program keep crashing?

ian R. on

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Service was good,vehicle was fine and the rate was good.

SHARON C. on

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we were quite upset as the whole process took about 1 hour and if you look back we gave almost a month notice.....we had movers coming to our place and we were not there yet.

Trevor D. on

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Ordered a 15 foot truck due to space restrictions at my destination. Upon arrival I was told my only options were a 20 or 10 foot. An employee in store said there were 3 reservations that day which they did not have the correct trucks for. If this was known days in advance like the employee said there should be communication between the pick up location, uhaul, and myself. The larger truck was unable to fit in the loading area which complicated our move. Also told pick up location I would return the truck to the drop off location closest to my destination. Employee selected option saying I was unsure of my drop off spot. Hours later I received a text telling me to take the truck to a specific drop off location which was further away than others.

Dennis S. on

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Kevin R. on

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Would of been nice if an associate showed me to the rental and gave a brief description of how the piece operated, other than that it was all good!

Neil b. on

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Great place and friendly people...

Lorna K. on

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I got a warning alert “check trailer stabilizer” when I was 10 km outside of Lethbridge. There was high winds and the location closed at 12:00 ( the time that my reservation had been booked!!) if we had not gone to get the truck early, we would not have been able to pick it up!!! Craig at the counter was friendly, however this is a tire store and you are in line for tire customers. John the lot person was quite curt! And although he said the gas had to be filled, he didn’t show me where to fill it nor did he take a moment to show me where the flashers are!! The van was easy to drive and economical on gas

Everett C. on

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Great people, they checked the items at the start of the day. I called upon opening to make sure they were doing that and they said they were. So all was sound. I even asked for a quote on tires and they gave me the best option possible for me based on my budget. I highly recommend for both Uhaul and TIres!

Michael H. on

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Joel B. on

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Great customer service!!

John S. on

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I would highly recommend Mo Tire to everyone I was treated great , the gentleman that waited on me was very helpful.

dave k. on

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Aaron L. on

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Warren D. on

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Kevin R. on

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Ron S. on

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lorren f. on

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I would say that my experience with U-Haul was ok and recommend others to use their services when ever considering a move

RAY L. on

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Timothy K. on

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aaron C. on

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JOAN S. on

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John C. on

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No system in place to take a call after hours when dropping off. Had to call the originating store to let them know.

dave m. on

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Andrew S. on

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anthony m. on

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Patricia G. on

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Great guys,great service

LaDonna R. on

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DENNIS M. on

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the interior of the cab was not very clean mostly on the drivers when we fueled up in Medicine Hat I got two wet towels from washroom to clean filthy steering wheel and dash instrument panel. that was not all that it needed but I did not have the time to clean it all. As for the car hauler you don't supply a double style electrical hook-up (7pin or 4pin) (only 4pin) had to purchase an adapter.But it worked and we made it to our destination.

Medhat H. on

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Awesome experience, friendly staff

cyril m. on

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Expecting a refund as I had to sweep out truck before I used it. As there is a charge for returning it in this condition, I expect the previous user was charged but the work not done. Please credit my credit card with the cleaning refund. Also expected a truck that is maintained. Truck needs some front end work, the steering wheel does not point in the direction that the truck is going.

Jennifer B. on

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Taylor B. on

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When you reserve a trailer online; ensure you have the trailer at said location. When you say you rent equipment; ensure you have equipment such as hitches or wiring harness. When you have trailers ensure all break lights and signal lights work. Unimpressed will try to rent elsewhere next time. Wouldn’t reccomend to anyone.

Craig B. on

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Actual location was great. The business was poorly managed and a discrace. Not clean, garbage all over. My truck had a flat tire.

Rory M. on

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I waited 45 minutes to get my rental while the guy trying to organize the pickup attempted to do way to many things at once. I also completed the online check in to make it quicker and he still took 45 minutes. This was the 2nd and final time I will rent a uhaul from this provider as the last visit was exactly the same. I thought he must have been having a bad day, but after this experience I feel he is just incompetent.

kristy s. on

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I had ordered at the west side for a 10 am pickup and had confirmAtion. My trailer was given away and I was told I would have to wait until 1130. I was mad. So I called this location. Ended up paying 3 times as much for a truck but the service was great

PAT G. on

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Service was excellent. Drop off was easy. Great job. Thanks for everything.

patty m. on

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Customer service was excellent. I needed the ball on my hitch tightened up and they sent someone out from the shop right away to help me out. He then lifted the trailer up and hooked it up for me as I am operating with a broken shoulder at the moment. Very pleased with the location and service.

Jolene N. on

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Douglas Y. on

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Andrew P. on

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Vanessa P. on

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Will use uhaul again if I need to.

john m. on

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Don C. on

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Washer fluid and clean windows. Didn't have 10ft, took a 17ft. And the location email was a different spot for pick up.

JOHN K. on

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Wesley H. on

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JUDY P. on

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I would have the steering checked or the tires checked for balanced. It was a little Off. But driving grain trucks I was use to it

Matthew G. on

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Evan H. on

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raylene s. on

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We have already spread the word of how easy and convenient our rental was We will most definitely deal with your company again. Thank you so much. Sincerely, Raylene Sushelnitski

tony s. on

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MASON E. on

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SUSAN A. on

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Gerald R. on

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Nothing

SUSAN A. on

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tina h. on

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U- haul in general should compensate people back that drop off earlier and leave more has then recieved

Tom W. on

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Shannon P. on

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Service was good. Maybe a tidy up to the desk /office area would help with organization a bit.

Warren F. on

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the bars on the wall for tying down your load are only good for rope or string. I had ratchet straps and the hooks from the straps couldn't fit into the little slots in the wood on the walls. Make bigger holes to accommodate ratchet straps on your trailers, thanks.

chris a. on

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Norma G. on

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Chris Y. on

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Very helpful, this location was recommended to me by a uhaul reprsentive after my previous drop off location was very rude about my rental not being back as there was some confusion as to what time I needed to drop the rental off. Couldn’t be happier that this location was recommended to me.

Dan M. on

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Talked to the staff at this location over the phone. Finished the paperwork in a matter of minutes. Thanks

Thomas B. on

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Carmen L. on

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I was treated like a friend. They helped me hook up the trailer and were very friendly when I had to return it late. I would definitely recommend this location!

Dianne F. on

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Michael D. on

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Patricia R. on

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Thanks gor the great service. Easy and pickup was painless. Thanks.

duane g. on

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joseph r. on

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Two guys walked out immediately when I pulled in to disconnect Trailer. Staff was professional and courteous.

WAYNE H. on

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PURNI R. on

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JEFF O. on

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great customer service from the guys at Mo Tire. They assisted with the hook up and light test on the trailer and were very friendly.

Robert W. on

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Very disorganized with crap everywhere on counters. Long delay getting computer to compleye trans. Truck filthy outside.

PETER P. on

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Glen B. on

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Great service.

Neil B. on

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I planned to get the van and an appliance dolly. The appliance dolly was not avalible. Had to put mileage on the van to go get one. It also cost me time. The website should not allow booking ar the rental centers that don't have the equipment. Oil change light on. Van was not washed on outside inside was good. Staff was good.

ALEX B. on

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David R. on

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Cannot think of anything... staff were very courteous and helpful. A very good experience overall.

LUKE K. on

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Everything. Improve everywhere.

Cam M. on

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Moved the office within the building to a much cleaner and better organized location. Big improvement over last couple of rentals that rented out the back of the building..

JAKE W. on

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Ryan G. on

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Lucien P. on

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Great people who care about serving the customers and making sure you are safe and satisfied. Great job thank you.

Dana B. on

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JACK H. on

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BRENT T. on

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little disorganized and unkempt at the location but staff was friendly and helpful, trailer wasn't swept out by the last user.

sky-lee w. on

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I tried renting the uhaul on Thursday but they took too long. I rented it Saturday, pick up was at 10:30 and I arrived on time but had to wait because they were busy and couldn't leave until quarter after 11. A trailer was attached to the uhaul and the guy in the office said the truck was on full but it was on 3/4.

DEBBIE F. on

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William L. on

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EILEEN B. on

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The truck was very smoky. My husband had a hard time with the smell. So we used deodorant in the truck.

Garry A. on

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A very busy location but in spite of this the staff were courteous and helpful.