Customer Reviews for MS Consignment Sales
(U-Haul Neighborhood Dealer)

404 reviews

601 E Sunflower Rd   Cleveland, MS 38732

(662) 846-6525

Office Hours

  • Mon-Thur: 9 am–4 pm
  • Fri: 9 am–12 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(662) 846-6525

601 E Sunflower Rd
Cleveland, MS 38732

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–4 pm
  • Fri: 9 am–12 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was explained perfectly and smoothly. No complaints!!

Larissa K 
Rating:
3.0

I dropped the vehicle off at night so I didn’t see the inside of the building or talk to personnel. I tried to list that it wasn’t applicable but it wouldn’t accept the answer

Angela T 
Rating:
3.0

I would recommend uhaul period because of the charges that I received during gas that I put back in. I was charged 30.00 for someone to go put gas in the truck then 25.00 for gas. Uhaul is a rip off wantbe using agai

Kiahrie W 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S 
Rating:
5.0

The team was very helpful and efficient.

ANTHONY S 
Rating:
5.0

Customer did not leave a comment.

RONNIE J 
Rating:
5.0

Customer did not leave a comment.

Tashira H 
Rating:
5.0

Customer did not leave a comment.

Gary G 
Rating:
5.0

Customer did not leave a comment.

Shumpei K 
Rating:
5.0

Customer did not leave a comment.

Jack S 
Rating:
5.0

Nothing at this time. The services were great.

Juanita T 
Rating:
5.0

Customer did not leave a comment.

Angelo K 
Rating:
5.0

We dropped off outside business hours so did not interact with any of the staff.

Robert B 
Rating:
4.0

Customer did not leave a comment.

Martin M 
Rating:
5.0

Customer did not leave a comment.

Cullen I 
Rating:
4.0

Change nothing! Easy rental, great customer service,timely service, easy pickup and drop off! I had a great experience with uhaul! Will definitely rent again!

Dorothy W 
Rating:
1.0

This U-Haul was filthy. Mud and water was in the back of the U-Haul. The U-Haul had not been cleaned. I had to clean the mud and water myself.

Karen V 
Rating:
5.0

Customer did not leave a comment.

Cheryl G 
Rating:
4.0

I was able to safely return the uhaul with a small hassle due to pick up location.

MWA T 
Rating:
3.0

Customer did not leave a comment.

SHAWANA F 
Rating:
3.0

Quick process! Good customer service!

Lugusta R 
Rating:
5.0

Customer did not leave a comment.

Kenneth M 
Rating:
5.0

Customer did not leave a comment.

Johnny H 
Rating:
5.0

Customer did not leave a comment.

Myron W 
Rating:
3.0

Customer did not leave a comment.

thomas b 
Rating:
4.0

Customer did not leave a comment.

ANGELA S 
Rating:
5.0

Customer did not leave a comment.

Taboris M 
Rating:
3.0

Customer did not leave a comment.

thomas b 
Rating:
5.0

Customer did not leave a comment.

ANITA P 
Rating:
3.0

The person I worked with was very nice and helpful. The process with uhaul getting the truck was a nightmare

james n 
Rating:
5.0

Nothing. The gentleman was very polite and helpful. I had an awesome experience

Sheryl J 
Rating:
5.0

Customer did not leave a comment.

Donna H 
Rating:
5.0

Customer did not leave a comment.

Kynidra A 
Rating:
4.0

Customer did not leave a comment.

Cindel K 
Rating:
1.0

First as soon as we open the truck it was full of dirt. The seats, the steering wheel, everything was covered in dirt. It looked like someone threw mud all over the inside of the vehicle. Then the truck gas tank was on E. As soon as I turned the truck on, it cut right off because there was no gas.

Letia M 
Rating:
3.0

Customer did not leave a comment.

Cleveland D 
Rating:
5.0

The inside of the truck and trailer was filthy.

Johnny H 
Rating:
5.0

Customer did not leave a comment.

Keturah H 
Rating:
3.0

Although my overall experience was poor, I would still recommend this service to someone else. When I picked up the uhaul, the gas was not where my paperwork stated it should’ve been. On top of that, I was emailed the incorrect address for drop and when it was taken there and I called in to the main office, I was told that the office had been closed almost or over 3 years and that they have to take them off their list off.

Doris M 
Rating:
5.0

Customer did not leave a comment.

garland m 
Rating:
5.0

Customer did not leave a comment.

carol f 
Rating:
5.0

Customer did not leave a comment.

Paula F 
Rating:
3.0

Customer did not leave a comment.

collin b 
Rating:
5.0

Customer did not leave a comment.

Mashella C 
Rating:
3.0

Customer did not leave a comment.

William L 
Rating:
5.0

NA

Veronica E 
Rating:
5.0

Customer did not leave a comment.

Linda W 
Rating:
5.0

Great service on the pick up both with the paperwork ant eh actual hook up. Very, very helpful!

Ken H 
Rating:
3.0

Nothing at this time. Everything were great.

juanita t 
Rating:
5.0

Customer did not leave a comment.

Katie B 
Rating:
3.0

Customer did not leave a comment.

Rosie C 
Rating:
5.0

Customer did not leave a comment.

Carla H 
Rating:
3.0

The uhaul dealer didn't even come out to attach the tailer to my vehicle, another person had to come and do it for me.

Frank B 
Rating:
5.0

Very Nice and friendly service

Markell L 
Rating:
4.0

Customer did not leave a comment.

Susan C 
Rating:
3.0

They were closed.

Desira W 
Rating:
5.0

Have more sizes available to be rented.

debra k 
Rating:
3.0

Customer did not leave a comment.

James j 
Rating:
5.0

Customer did not leave a comment.

Kay B 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Margaret C 
Rating:
3.0

Make it more convenient the day of instead of having to pick it up a day before and get charged for 2 days instead of one.

PATRICIA M 
Rating:
1.0

I really do not like the way that the owner treated the customers. When I first got the truck, the contract showed it was 3/4 full. After turning on the truck, it was only 9/16 full of tank. The difference was 12 gallons for a 60 gallons tank. The owner grumbled that the gauge fluctuates. I do not take it since that is how to measure the fuel by checking the gauge. Anyway, he did adjusted to 9/16. What made me unhappy was that he did overcharge the gas again. The driver I hired did not pump gas to where it was. (Yes, I paid the $30 fill-up service fee, which I agreed to the contract). On the contrary, the diagram showed that it takes 23 gallons to 9/16, but he charged me 28 gallons. What even worse was how he overcharged the rental time. I rented it on 07/28 9:15 am, and he said the truck was turned in at 5 pm 08/01. The duration is actually 4.5 days, 5 days at most. However, he did not check in the truck immediately but waited until the next customer to check out the truck (2 pm 08/02). How can it be reasonable for him to have the truck sitting there without checking in and counting as my rental time?

Yang S 
Rating:
5.0

Customer did not leave a comment.

Una E 
Rating:
3.0

Customer did not leave a comment.

Jessie C 
Rating:
5.0

Customer did not leave a comment.

Mary B 
Rating:
5.0

Customer did not leave a comment.

Sarah G 
Rating:
5.0

Customer did not leave a comment.

Carolyn F 
Rating:
3.0

When returning the rental the attendant saw us pull in and park the trailer. We were told the store goes to lunch at 12. We arrived at 11:45. As, I was getting out to walk into the building the attendant locked the door, got into their personal vehicle and left. I would not recommend this location.

TONI J 
Rating:
4.0

Customer did not leave a comment.

Juanita H 
Rating:
3.0

Customer did not leave a comment.

teresa S 
Rating:
5.0

Customer did not leave a comment.

Cedric E 
Rating:
3.0

The app wasn’t working to recognize the drop off location and the personnel there wasn’t helpful in figuring it out. That meant we weren’t able to confirm return on our end. And they were impossible to get on the phone in the next few days to confirm.

Rachel W 
Rating:
5.0

Customer did not leave a comment.

Manuel M 
Rating:
5.0

Customer did not leave a comment.

Pamela W 
Rating:
5.0

Customer did not leave a comment.

JoseAbraham R 
Rating:
5.0

Customer did not leave a comment.

ROBERT N 
Rating:
5.0

Tommy Naron's was staff courteous, friendly and very helpful from start to finish! They even tried to talk me out of moving! I would use them again in a heartbeat! another satisfied customer!

Allison D 
Rating:
5.0

Customer did not leave a comment.

Dylan O 
Rating:
5.0

Customer did not leave a comment.

Curt W 
Rating:
4.0

Customer did not leave a comment.

Douglas D 
Rating:
3.0

Stop over charging customers.

Shelia D 
Rating:
5.0

Whoever had the truck before me left their beer can in it.

Sally M 
Rating:
5.0

Customer did not leave a comment.

Cordero P 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
1.0

I was charged for miles I didn't go and the gas hand was below what it supposed to been at when I received the uhaul

Rachel W 
Rating:
2.0

Customer did not leave a comment.

Danny M 
Rating:
5.0

No

John R 
Rating:
5.0

Get them there!

TC h 
Rating:
1.0

Customer did not leave a comment.

Breyonna B 
Rating:
4.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Customer did not leave a comment.

Tatrick R 
Rating:
5.0

Customer did not leave a comment.

Vannesa p 
Rating:
3.0

Customer did not leave a comment.

Carla H 
Rating:
4.0

Customer did not leave a comment.

Tonya S 
Rating:
5.0

Customer did not leave a comment.

April R 
Rating:
5.0

Customer did not leave a comment.

Jerry J 
Rating:
1.0

Customer did not leave a comment.

BLHETIA B 
Rating:
5.0

Great Service !

Lewis T 
Rating:
1.0

You can stop double charging people and then adding a late fee. I paid this damn center my money and then was charged the fee again. Please do better business. This is robbery.

Shakaylia T 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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