Customer Reviews for MS Consignment Sales
(U-Haul Neighborhood Dealer)

332 reviews

601 E Sunflower Rd   Cleveland, MS 38732

(662) 846-6525

Location Hours

  • Mon-Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(662) 846-6525

601 E Sunflower Rd
Cleveland, MS 38732

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The app wasn't working to recognize the drop off location and the personnel there wasn't helpful in figuring it out. That meant we weren't able to confirm return on our end. And they were impossible to get on the phone in the next few days to confirm.

Rachel W. 
Rating:
5.0

Customer did not leave a comment.

Manuel M. 
Rating:
5.0

Customer did not leave a comment.

Pamela W. 
Rating:
5.0

Customer did not leave a comment.

JoseAbraham R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Tommy Naron's was staff courteous, friendly and very helpful from start to finish! They even tried to talk me out of moving! I would use them again in a heartbeat! another satisfied customer!

Allison D. 
Rating:
5.0

Customer did not leave a comment.

Dylan O. 
Rating:
5.0

Customer did not leave a comment.

Curt W. 
Rating:
4.0

Customer did not leave a comment.

Douglas D. 
Rating:
3.0

Stop over charging customers.

Shelia D. 
Rating:
5.0

Whoever had the truck before me left their beer can in it.

Sally M. 
Rating:
5.0

Customer did not leave a comment.

Cordero P. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
1.0

I was charged for miles I didn't go and the gas hand was below what it supposed to been at when I received the uhaul

Rachel W. 
Rating:
2.0

Customer did not leave a comment.

Danny M. 
Rating:
5.0

No

John R. 
Rating:
5.0

Get them there!

TC H. 
Rating:
1.0

Customer did not leave a comment.

Breyonna B. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Tatrick R. 
Rating:
5.0

Customer did not leave a comment.

Vannesa P. 
Rating:
3.0

Customer did not leave a comment.

Carla H. 
Rating:
4.0

Customer did not leave a comment.

Tonya S. 
Rating:
5.0

Customer did not leave a comment.

April R. 
Rating:
5.0

Customer did not leave a comment.

Jerry J. 
Rating:
1.0

Customer did not leave a comment.

BLHETIA B. 
Rating:
5.0

Great Service !

Lewis T. 
Rating:
1.0

You can stop double charging people and then adding a late fee. I paid this damn center my money and then was charged the fee again. Please do better business. This is robbery.

Shakaylia T. 
Rating:
5.0

Customer did not leave a comment.

Nicholas Z. 
Rating:
3.0

I was initially given a vehicle with check engine light on. But I had already left the location before I noticed. I stopped and called back and was told that the light comes on and off. My response was I ‘m driving out of state and don't feel comfortable with the vehicle. I was told to return the vehicle and pick up another. I did and it went well. Until I got home and started to load. There was broken glass, rope and objects left in the vehicle. Unfortunately I didn't think to take a picture so when I turned the vehicle in I was charged $25 for the glass and rope and condition of the vehicle. Which was unfair . I tried to explain to the person when I turned the vehicle in but he stated sorry but the vehicle is dirty and had to pay. So I did and I'm not a satisfied customer.

Sharilyn R. 
Rating:
5.0

Well, my location for pick up was change the day before and I had to go looking for a uhaul that was close by because I did not have enough time to travel far to get one. And the brakes on the truck was completely gone I had to drive 50 mph to feel safe when it came to braking and making a stop. I feel they should be checked after a certain amount of miles are on them. Besides there are shops everywhere now.

Samantha S. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
3.0

Customer did not leave a comment.

Elanda M. 
Rating:
1.0

The guy had me wait for 1 hour before he disclosed had loned the trailer to his friend so he did not have it. The trailer I got was old, dirty, the taillight was out and it was a smaller size. They guy told me to bring it back and he would train it in for the right one that night. Despite the brake light being out the guy told me I shouldn't worry about it and first said "if it were me, I'd go on and not worry about it." Then he said "You can go on, don't worry about it." On the way to Oxford, MS I called an Oxford uhaul to see if I could exchange the trailer there since the brake light did not work. That is when I was informed that the trailer I was towing was not in my name. After correcting that in your system my charge was changed to a smaller trailer and told some one would call me about my complaint(they never did). Then the guy from Cleveland called me up and he still wants me to come by and change trailers except this time the trailer he has for me is the size larger. When I get there I am to just hook it up and go because he put the paper work on the hitch, but he needed my credit card. The paper work seemed to be there but frankly I have to check my credit card since I am not completely sure he did not charge me for the larger trailer. The drop of went fine.

Joshua V. 
Rating:
1.0

Stop sending out broken equipment and get better customer service reps

monikia R. 
Rating:
5.0

Customer did not leave a comment.

Frankeya W. 
Rating:
1.0

It took an incredibly long time to for the rental agent to do the paperwork to rent the trailer. I had to hook the trailer to the truck myself which was a first in my many uhaul rental.

Kenneth W. 
Rating:
3.0

Customer did not leave a comment.

Hunter S. 
Rating:
5.0

Customer did not leave a comment.

Lynne T. 
Rating:
5.0

Customer did not leave a comment.

Tommy S. 
Rating:
5.0

Customer did not leave a comment.

Ronny B. 
Rating:
5.0

Customer did not leave a comment.

Stacy D. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
3.0

Customer did not leave a comment.

russell S. 
Rating:
2.0

The back of the truck and cab were both dirty when I picked it up.

Lisa Marie C. 
Rating:
3.0

I was to pick up at 8 am. When I called the day before, I was told they get there by at least 8:30 am

ANDREA S. 
Rating:
5.0

Customer did not leave a comment.

Chrystal O. 
Rating:
5.0

Customer did not leave a comment.

JOY G. 
Rating:
1.0

Charged for an extra day despite it being r e turned days prior.

TYLER T. 
Rating:
5.0

None. Personally, your policies and procedures are well constructed.

BER-NEICE H. 
Rating:
3.0

Customer did not leave a comment.

Carl J. 
Rating:
5.0

Customer did not leave a comment.

Deborah H. 
Rating:
4.0

Customer did not leave a comment.

Jennifer S. 
Rating:
4.0

Check the equipment. The U-Haul truck I rented the passenger ‘a window was left down and would not go up.

charles P. 
Rating:
2.0

Customer did not leave a comment.

Terrell N. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

patsy W. 
Rating:
5.0

Very nice 👌

TAWAN S. 
Rating:
3.0

They took forever to check me in and I was just handed the key. No one came out to show anything. I was all on my own! They did not have the 26 ft truck I requested. Found that out 2 hrs before I picked it up. I had to take a 20 ft and it was smaller than I needed. I am waiting to get $50 back/guarantee ,which is what the online registration said.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

richard H. 
Rating:
3.0

Customer did not leave a comment.

Sharon B. 
Rating:
4.0

Customer did not leave a comment.

C Len H. 
Rating:
4.0

Customer did not leave a comment.

jewel N. 
Rating:
3.0

Customer did not leave a comment.

Kenneth P. 
Rating:
2.0

Customer did not leave a comment.

Alexis R. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
5.0

Customer did not leave a comment.

CORP W. 
Rating:
4.0

The place was closed when we got there. But an employee showed up after hours and made the drop off much easier.

Jacob H. 
Rating:
3.0

The wiring of the truck was not working to allow us to use a car dolly as we had reserved. As a result we had to add time to the move because there was not the reserve drivers as we needed.

Shawn T. 
Rating:
5.0

Make all your trucks as nice as what we had. The whole experience was really good! The guys at Mississippi Consignment couldn't have been nicer or more helpful!

TRAIN M. 
Rating:
5.0

Customer did not leave a comment.

kRISTEN M. 
Rating:
1.0

Customer did not leave a comment.

Shaneequa W. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Everything went easily and everyone was polite and informative.

Craig T. 
Rating:
3.0

The truck had leftover food in cup holder. It also had an odor in cab of truck. The inside of truck bed was also filthy. We tracked black smut off our shoes while loading and unloading the truck.

Victor R. 
Rating:
5.0

Customer did not leave a comment.

Danielle E. 
Rating:
3.0

Customer did not leave a comment.

Mae Francis J. 
Rating:
3.0

Customer did not leave a comment.

Melody R. 
Rating:
5.0

Customer did not leave a comment.

Karl O. 
Rating:
5.0

Great service!!

Chianti J. 
Rating:
3.0

Check the lights. Tail lights did not work

mike S. 
Rating:
5.0

Na

Lacie V. 
Rating:
3.0

Customer did not leave a comment.

Alfred M. 
Rating:
1.0

these people made every thing sound good, then u turn in truck and that is when the false charges start turn into a +476.00 trip DO NOT USE U-HAUL

CHARLES R. 
Rating:
4.0

Customer did not leave a comment.

William D. 
Rating:
4.0

Customer did not leave a comment.

Julio M. 
Rating:
4.0

No blankets were available to fill the order I made the previous week. All efforts need to be made to have supplies available when ordered—or at least know that it will be available on site at the time of purchase.

Barrett M. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
4.0

Customer did not leave a comment.

Clinton C. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Best service ever

Casey M. 
Rating:
5.0

Customer did not leave a comment.

Jordan W. 
Rating:
5.0

Everything thing was great! No changes needed

Cynthia B. 
Rating:
2.0

Customer did not leave a comment.

Tynesia J. 
Rating:
3.0

Place was closed when I dropped truck off, so I had no interaction with any personnel. Also it was raining when I turned the truck in and having to take all the pictures in the rain and park away from the drop box was not pleasant. But other than that it was a simple process.

Jimmy A. 
Rating:
3.0

I dropped the trailer off a day early and was charged like I brought it in a day late. Now I am having to deal with Customer Service and Sales Manager to get it corrected.

Garett Walker N. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Jessica T. 
No reviews have been submitted for this location.

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