Customer Reviews for Macs Discount Food

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macs Discount Food

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Peter B. on

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excellent service.......

David K. on

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Customer did not leave a comment.

Ramon G. on

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La experiencia fue bien pero habia separado in doli para cargar equipo y cuando llego no lo tenian fui a otra dependencias y me dijeron q ya no pertenecian a su compañia pero en la pagina de ustedes si estan y pase mucho trabajo cargando Los equinox de lo demas muy bien.

Fred D. on

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sharon W. on

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Ty

ona C. on

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Make sure both sides know what going on with the mileage, cause I almost got bet out of 40 some dollars saying I want a 181 miles when I only went from Orlando to ft meade found out I owned nothing

David O. on

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Find another vender. My wife was injured while the two of us tried to lift the trailer toung to the truck. We except a refund.

thomas V. on

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This was the 2nd Uhaul truck we rented this week. Rented from same pickup location in Alaucha and 1st drop off location was in the same town in Zolfo Spings only 5 miles from us. Today as we were attempting to drop off the truck to this same location in Zolfo, we get a call from Macks Discount Foods Uhaul in Ft Meade that the truck was late and the location was 27 miles from us in Polk, another county completely, I tried to explain this to them and they were rude, had an attitude telling me the truck was already rented out and now that person was ticked. I called Laura at Uhaul 813 247-5016 and she told me the drop off site should have been close to the same place where we moved to and she would send a message to the Macks Uhaul not to charge us because drop off information was wrong. I drove 27 miles, and was charged 40.00 for extra day, and 14.00 extra on fuel and the truck had more fuel in it than when we picked it up, totalling amount of $70.80 being charged to my credit card. I will not be using Uhaul again. This is not good business practice.

RANDY C. on

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LARRY H. on

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I rented and returned a trailer within 4 hours and the clerk failed to check it in and I have a non-return fee of $115. on my credit card.

Sharon S. on

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Train your employees how to communicate and be informative with customers. Took over an hour to rent another Uhaul after they rented my Reserved15' Uhaul..attendant did not know the procedures of able to answers 'Uhaul Renter's' questions.. Very disappointed! Will use Penske for future rental..Sharon

Mary B. on

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They charged me for a dolly that they ended up not having . Then told me I would be refunded for the dolly when I turn the truck in. So when I turned my truck in they almost made me pay for a brand new dolly!!!!! Also I was sent to a drop-off location that closed 2 hrs before my 24 hrs was up thus costing me an extra $56 for uhauls incompetence !!! The truck leaked and got my stuff wet . And I gave a cash deposit which I was told I'd get back upon return of the truck . Well I didn't I had to get a prepaid card and wait 2 days for my deposit that was left after I was robbed of $56 from it for uhauls incompetence . I will never use uhaul again after this experience. I see customers are not as important as making money any way you can

Michael H. on

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Connie S. on

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Jennifer W. on

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Very pleasant & professional return person.

DEANDRE H. on

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Get rid of this dealer!!

BOBBIE G. on

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We rented a dolly for am hour and was charged for 4 days. Went back to rent again paid cash and was charged again on our card. You are messing with our bank account which affects the bills we need to pay. We are very upset.

Victoria B. on

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I have rented with U-Haul many times before and this is by far the worst location I have rented from. When I arrived to pick up my rental, I was told to wait in the corner of the gas station until he could assist me. It should be noted, I was standing alone inside the corner of a gas station. I waited for approximately 20 minutes until the attendant came back over. He then quickly clicked through my online reservation on his computer behind the cash register. After he clicked through the reservation, he said he couldn't give me a receipt because his printer didn't work. He told me just to take pictures of whatever I wanted on the vehicle. I thought the way he presented the location, his facility, himself, and U-Haul was very unprofessional and I refuse to use U-Haul in the future because of my terrible experience.

Kimberly W. on

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Richard made sure everything was in order and very professional.

KEITH J. on

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KEITH J. on

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Customer did not leave a comment.