No improvements everything and the customer service was great.RHONDA F.
Moving Truck Rental in Fort Meade, FL at Macs Discount Food
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fort Meade, FL 33841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I used the self check in and pick up, had a small wait on the young women behind the counter to find the keys. Drop was easy and with no contact.Laurel H.
The service was fine No problemsDennis G.
Took an hour and a half to get our truck and car tow dolly. We had originally requested an appliance dolly but they did not have one so we didn't get one. Truck smelled like smoke and back of it was disgusting and had to be cleaned out before we could even load the itemsJolene G.
Was there for 40 minutes to return a truck. Personnel never actually looked at truck as she was too busy taking care of other customers.Cathleen W.
Very helpful and friendly staff. Rental process was quick and easy.carl D.
I used it for like 3 hours and it costs me 200 bucksadrian J.
Good selection of vehicles and equipment. Very helpful and friendly service.carl D.
excellent service.......Peter B.
La experiencia fue bien pero habia separado in doli para cargar equipo y cuando llego no lo tenian fui a otra dependencias y me dijeron q ya no pertenecian a su compaÃ±ia pero en la pagina de ustedes si estan y pase mucho trabajo cargando Los equinox de lo demas muy bien.Ramon G.
Find another vender. My wife was injured while the two of us tried to lift the trailer toung to the truck. We except a refund.David O.
This was the 2nd Uhaul truck we rented this week. Rented from same pickup location in Alaucha and 1st drop off location was in the same town in Zolfo Spings only 5 miles from us. Today as we were attempting to drop off the truck to this same location in Zolfo, we get a call from Macks Discount Foods Uhaul in Ft Meade that the truck was late and the location was 27 miles from us in Polk, another county completely, I tried to explain this to them and they were rude, had an attitude telling me the truck was already rented out and now that person was ticked. I called Laura at Uhaul 813 247-5016 and she told me the drop off site should have been close to the same place where we moved to and she would send a message to the Macks Uhaul not to charge us because drop off information was wrong. I drove 27 miles, and was charged 40.00 for extra day, and 14.00 extra on fuel and the truck had more fuel in it than when we picked it up, totalling amount of $70.80 being charged to my credit card. I will not be using Uhaul again. This is not good business practice.thomas V.
I rented and returned a trailer within 4 hours and the clerk failed to check it in and I have a non-return fee of $115. on my credit card.LARRY H.
Train your employees how to communicate and be informative with customers. Took over an hour to rent another Uhaul after they rented my Reserved15' Uhaul..attendant did not know the procedures of able to answers 'Uhaul Renter's' questions.. Very disappointed! Will use Penske for future rental..SharonSharon S.
They charged me for a dolly that they ended up not having . Then told me I would be refunded for the dolly when I turn the truck in. So when I turned my truck in they almost made me pay for a brand new dolly!!!!! Also I was sent to a drop-off location that closed 2 hrs before my 24 hrs was up thus costing me an extra $56 for uhauls incompetence !!! The truck leaked and got my stuff wet . And I gave a cash deposit which I was told I'd get back upon return of the truck . Well I didn't I had to get a prepaid card and wait 2 days for my deposit that was left after I was robbed of $56 from it for uhauls incompetence . I will never use uhaul again after this experience. I see customers are not as important as making money any way you canMary B.
Get rid of this dealer!!DEANDRE H.
We rented a dolly for am hour and was charged for 4 days. Went back to rent again paid cash and was charged again on our card. You are messing with our bank account which affects the bills we need to pay. We are very upset.BOBBIE G.
I have rented with U-Haul many times before and this is by far the worst location I have rented from. When I arrived to pick up my rental, I was told to wait in the corner of the gas station until he could assist me. It should be noted, I was standing alone inside the corner of a gas station. I waited for approximately 20 minutes until the attendant came back over. He then quickly clicked through my online reservation on his computer behind the cash register. After he clicked through the reservation, he said he couldn't give me a receipt because his printer didn't work. He told me just to take pictures of whatever I wanted on the vehicle. I thought the way he presented the location, his facility, himself, and U-Haul was very unprofessional and I refuse to use U-Haul in the future because of my terrible experience.Victoria B.
Richard made sure everything was in order and very professional.Kimberly W.
The oil was low and we purchased and used an entire quart of oil, but it could have used more. The people we rented from were really nice but. It well trained on the uhaul computer system. It took a long time to check out and check in the truck we rented. I opted to use the online site to do it myself. So I basically did their job for them. If I had to do all the work and out oil in the truck I could at least have gotten a discount or waived mileage or something.Jesus C.
this truck had no interior lights and the cargo lights also did not work so I had to stop loading at dark therefore it took me twice as long to load.jennifer S.
My reservation was moved to another city. An email was sent, but if I'm not expecting an email. I would not be aware of it. That happened and was a bad problem. I took a smaller truck and settled for something that was not planned for and created a 45 additional effort to sort out all the problems and cancellation of the other city reservation.WILLIAM P.
Ok you could make it a little simpler to rent a car dolly !!! It took an hour to go through all the questions, then the dealer had the same questions !!!Ray W.
They were very helpful.THERESA M.