Customer did not leave a comment.George O.
Customer Reviews for Macs Facilities LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Everything was perfect!Matthew H.
This was my second time rentin trucks/car hauler and TRYING to return to this location. BOTH times I arrived on days and times they were supposed to be open only to find a locked gate and no answer to phone calls. There is no after hours drop box for keys so we are left standing there wondering what to do since UHaul charges extra to drop off at a different location than what was originally scheduled on the contract.John S.
What needs work is your website and the customer service skills at the central location.Jamie H.
Customer did not leave a comment.John S.
Great service at the pickup location. Jason was excellent as deserves a raise!Clinton W.
Customer did not leave a comment.Linda L.
Jason is awesome and has a great attitude with his customers!Tammy H.
Go see Jason and Jennifer. They were very happy to help get me on the road!Scottie J.
The location was not open as advertised when I went to unload my vehicle from your car hauler so I could unload the truck. I finally got the mgr. on the phone who said to just drop off the trailer near the locked front gate. I asked who is responsible for the trailer at that point and was told dont worry about it.John S.
Customer did not leave a comment.Susan G.
Very polite, very helpful, and very professional. A+Marty G.
Absolutely incredible customer service. Highly recommend!!!James B.
the man who waited on me at macs was very professional and took care of all my needs made renting a u haul more pleasurable just a really super nice guy... thanks..michael D.
Jason was super nice and very helpful! Will rent from him againDiana W.
The person who took care of me was very nice and was very helpfullKathrene P.
Customer did not leave a comment.JASON E.
Mac was very pleasant and helpful and there were no [problems.David M.
Customer did not leave a comment.TONY S.
Customer did not leave a comment.Jacob T.
Customer did not leave a comment.RALPH H.
Great service! Will definitely use them again!MICHAEL A.
Customer did not leave a comment.CLIFTON G.
Not a thing. Service was excellent!FLOYD H.
Customer did not leave a comment.JOANNA W.
Nothing at this location. Great service.steven U.
They opened the gates early so I could return the trailer and get to work. Great customer service.Tammy S.
Very friendly owners, very helpful and customer friendly. Excellent service.William M.
Customer did not leave a comment.Anna G.
Customer did not leave a comment.Lisa L.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.JASON M.
Customer did not leave a comment.JAMES W.
Easy drop off locationLatosha H.
The location itself was fine, but I booked online to get a different sized truck in a different location, and was called days later to tell me the availability had changed. I ended up having to pay more for a bigger truck and drive further out of my way to get it. Again, this was not this location's fault, just very frustrated with the online reservation system.STEVEN S.
Customer did not leave a comment.SPENCER L.
Customer did not leave a comment.MIKE B.
Great People Great LocationJULIAN G.
Customer did not leave a comment.JAMES B.