My recommendation is U-Haul withdraw the franchise from this location. The right front head light was burned out on low beam. A hand written note about leaving the lock somewhere near the minimart was left on the passenger seat. When I inquired about getting a padlock the staff was completely ignorant whether locks were available and recommendation I buy 1â€ MasterLock that would not secure a high school locker much less and a moving truck. In summary unprofessional and ignorant. This location makes U-Haul look like a fourth rate company in a third world country.PHILLIP D.
Customer Reviews for Magnolia Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't allow someone to book a truck and equipment when they aren't available. We had to change our moving plans three times entirely because U-Haul didn't have its scheduling in check. U-Haul made our move unnecessarily stressful.Gregory P.
Customer did not leave a comment.DEBORAH B.
Were not helpful. Did not have all requested things ready. I had to call around to all the local U-Haul stores to see if they had an appliance dolly or padding.. i had to go to two different location to pick up things. The person operating this location lied and told me to just go down the street to another location and they will have everything you need. They didn't.JOHN L.
Customer did not leave a comment.Joan P.
Customer did not leave a comment.Donald F.
Customer did not leave a comment.Lilliana C.
Customer did not leave a comment.Bobby B.
Customer did not leave a comment.Herb P.
The truck was so dirty I had to clean it before I could move my stuff into it.JOSHUA T.
Clean the trucks appropriately. It was absolutely disgusting and smelled like an ash tray. There was trash in the cab and in the bed of the truck along with broken makeup bottles everywhere. Also make sure that the attendants are thoroughly inspecting everything including the gas gauge. We were charged for fuel that was not used.Brett J.
The location acceptable, but the attendant was mentally unqualified for this job. . He had cameras watching the lot. I told him I just parted the small cargo container. Which one? The only one in the lot! There was a truck and an open trailer. Let's go see. I told him about the light, he kept asking which one. I said left FOUR times and had given him a hand written note about the issues and my name., Then walked him to the back. Once inside, he kept taking customers for his mini mart business. when he finally logged me in, I had to write the complaint in his phone as he didn't know what to do. took me 30 minutes to drop the trailer off and I did all the work. I have rented many times, this was terrible.Ed H.