Everything was nice we looking en others plces not wey , l fine the raigth place
RIGOBERTO H
Customer Reviews for Mail Boxes & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love this location!
JACKLYN CUse the offline pick up
Anthony Wyou fucking over charged me, when I called the rep said there was nothing he could do, that a nother rep would call me. no one called. Its steeling, your thieves. you charged my credit cared an extra day, extra fuel, extra miles and insurance that I denied. the van had someone's half eaten lunch in when I got it. " Recommend you" ... what a laugh, I am making it my purpose in life to spread the word regarding your dishonest practices...... I started by documenting milage, dates, original quote, and final bill. You represent every thing wrong with this country.
Jim CNothing! Great customer service! Love going there
Justin CA good vacuum and sweeping of van
CRAIG CYou charged my card, for your money, and then had me arrested at gun point for an alleged stolen vehicle just because I was late returning it. Not cool.
Rodrigo RInformation about the van locking system
Anna BI dealt with the most untrustworthy person renting this truck at the Pompton Lakes location. You should not let them do business with you I would recommend. I wouldn’t definitely ever again in my life.
vladimir vNothing to improve! Everything was efficient and went smoothly!
Richard WU-Haul did not provide the utility cart I requested.
JOHN SFast, easy pick up & return.
Ana LThe process of scheduling, acquiring and use of vehicle was excellent and an overall satisfactory experience. Highly recommend renting from this location.
Michael BFAST service friendly service recommended this location
PROCOPIO CThe man behind the desk in Mail Boxes was very short and rude. He made it very clear that he didn't want to help me with anything dealing with U-Haul.
John NThe gentleman at the desk was very professional and helpful. He got me in and out very quickly. I'd recommend this particular U-haul location just because of the customer service.
Fedde SBrand new and spotless van! It was an awesome ride and the process to pick up and drop off was extremely simple.
DARIA PVery friendly and helpful service person
Chris BThe check engine light was on when I got into the truck and the windshield was extremely dirty, to the point when the sun glare came in, it was very hard to see.
Beth BI was happy from start to finish. Calling "Mail Boxes and More" I placed the reservation easily. Pickup was also easy. I was very impressed by the person (I believe name is Charlie) at the front desk who handled my reservation upon arrival. He was personable and courteous. Although he's a "Mail Boxes and More" employee, U-Haul should be happy to have him representing your company. The vehicle was in excellent shape and handled well. I would do business with U-Haul again.
bruce dBest UHaul experience yet. I’ve rented before and this was the easiest and cleanest, most smooth going rental yet. Equipment was clean and well maintained! I would definitely use again!
Melissa TDealer was very accommodating when I requested a change to a different size vehicle.
BARBAROS DHave the vehicle washed and cleaned inside. It was filthy dirty. Low windshield washer fluid and oil change warnings lights were always on.
Lad BVery satisfied with the representative and expert experience
JOSEPH MThe owner is fabulous!! Worked to help me save money on my move. I will use him all the time.
Lewis MThe representative was dismissive, and i was overcharged. He was inaccurate regarding the initial mileage, charging me extra, and then he told me that he would check the truck later upon my return, even though i wanted him to check it while i was there. I told him i used 51 miles and knew he was gonna over charge me and he did.
WILLIAM DEasy & seamless
ROBERT WI’m so happy with the time record I got that truck in less than an hour.
HUMBERTO JChuck was very pleasant and helpful when we needed to extend the rental for another day! Very pleased!
DEBRA LThe driver's side window seems to need a gasket repair; the wind was pouring through. The owner/manager? at the location was a nice guy to work with.
THOMAS VEnd to end experience was great - great service, clean van, easy pick-up and drop-off! But secure more hand carts so that you are able to fill order requests!
GERARD SCab or truck, including the cup holder rim. Floor floor was dirty and passenger seat cover was ripped.
Reginald BI check in and picked up my vehicle via my phone. I got confused and checked some $25 charge for insurance which I didn't need and was charged $50 for two days. Can this be refunded?
Michael BVery very nice and friendly service
JAKOVZVI EEverything went smoothly. Thanks for your help.
HECTOR BPlaced a credit card on as a hold and got charged for it. Guy working lied to my face about me getting charged.
ANGELO BExceeded my expectations
Patricia B