I had my reservation location changed after original booking. Very frustrating and inconvenient. When u take a reservation, keep it. Also, this is the 2nd rental and 2nd time that the dolly + moving blankets were not available for the rental. Also a major inconvenience and made the day harder than it needed to be.
Guy G
Mail Boxes & More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pompton Lakes, NJ 07442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Gentleman at the front desk was fantastic and very nice. Was juggling a lot but took care of everyone needs quickly. Very friendly and kind.
BARBARA ARemote pickup was frustrating. While using the app there was no indication of “pick up my truck”. I had to call and wait an hour for a callback for U-Haul to activate the response for me to continue. This cost me more money to the people I contracted to help me move. Please fix it!
James SThe owner is a gentleman. He was extremely helpful and it was a pleasure to do business with him.
ROBERT HThe app was not saving my photos. I had to keep going back and refreshing after each photo I took (when taking the truck out only - returning I had no problem).
KRISTEN G