Customer Reviews for Main Street Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Main Street Automotive

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Steve N.
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Customer did not leave a comment.

Kyle S.
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We did not drop the vehicle off at this location. We did however drop it off in Alvinston Ontario which was helpful and professional.

Keri G.
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Customer did not leave a comment.

Margaret S.
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Absolutely Nothing a great experience and friendly staff

Matt R.
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Customer did not leave a comment.

liz M.
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Customer did not leave a comment.

William J.
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Customer did not leave a comment.

NICHOLAS G.
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Customer did not leave a comment.

Keith S.
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Customer did not leave a comment.

roy M.
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Customer did not leave a comment.

Darrell S.
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Customer did not leave a comment.

David C.
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Some of the equipment was blocked in

Terri H.
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Customer did not leave a comment.

John H.
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Business was closed, dropped keys in key return. Didn’t see anyone.

Darrell S.
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Customer did not leave a comment.

Jim D.
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Very friendly customer service here.

Milton C.
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Customer did not leave a comment.

Anne M.
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Customer did not leave a comment.

Wayne D.
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Customer did not leave a comment.

karen H.
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Back of truck was dirty/had to be swept out before we could put things in. Tires were almost bald!!!

Kathleen M.
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Improved availability of additional products/supplies (ie. blankets, bags etc.)

Bruce A.
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Great job

icarus M.
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Customer did not leave a comment.

Chad L.
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I would like for someone to review my bill please or call me. Shortly after picking up the machine we noticed that there was no heat coming in the cab we drove 600 km like this in cold temperatures. Called the rental vendor and told them about it and nothing was done to improve our rental. Drove back 600 km in same machine because no one helped exchange or fix the machine nearly froze to death in minus 20 celcious. I think for the discomfort of this machine and the non service to be fair to me as a customer all km charge should be dropped or refunded now. I expected someone to call me and tell me that this is done. If not I will be bringing this further not good enough in my mind to have machines to rent with no better service then this. My cell number is 7099277027 I expect a call and a refund nothing less.

Kevin B.
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Customer did not leave a comment.

Michael M.
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No recommendations all was excellent

Tim O.
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Customer did not leave a comment.

Kevin Y.
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Couldn't rent any blankets should have more To rent

madonna C.
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Customer did not leave a comment.

Dustin R.
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Customer did not leave a comment.

dion R.
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Customer did not leave a comment.

Timothy O.
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Customer did not leave a comment.

nola P.
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Customer did not leave a comment.

Lloyd Q.
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Customer did not leave a comment.

Steve M.
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Customer did not leave a comment.

Bruce A.
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Customer did not leave a comment.

Hubert B.
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The trailer leaked at the back door so water got on the contents, luckily nothing was destroyed. I was not happy with U-Haul becasue I stopped at all toll booths in all states but in the end was charged for 2 extra tolls, when I contatced the service department they did little to help only sent a link for the state that the toll came from.

Camelia G.
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Customer did not leave a comment.

KYLE P.
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I ordered a 6x12 trailer. This is my 4th time booking U-Haul trailers all across Canada and not once has the trailer, moving truck or auto trailer that I had booked been available. I had to do two trips with a 5x8 trailer to move everything at 5.5 hours each way. That's a lot of extra gas and inconvenience for the customer.

PAUL H.
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Customer did not leave a comment.

natasha L.
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The service was excellent!!

Tony M.
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better signage location good

Wayne F.
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Customer did not leave a comment.

Keith R.
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Customer did not leave a comment.

Jason P.
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The size trailer I reserved and was guaranteed was not available

Robert C.
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Excellent location but there was wet blankets left in the back of the rental truck from the previous renter.

cory B.
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Not much was great

JEFF O.
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Customer did not leave a comment.

Brooklynn J.
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Customer did not leave a comment.

MICHAEL G.
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I needed a 26ft truck and it was guaranteed at the time of booking (From another dealer, not the pick-up dealer). I was provided with a smaller truck and trailer which as suspected wasn't enough to complete the move........The pick-up dealer was GREAT....U-Haul Reservation....not so much!!

MUSTAPHA K.
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Customer did not leave a comment.

Lindburgh W.
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Excellent Service

DENISE L.
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Customer did not leave a comment.

Rick B.
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very friendly and helpful staff

Eric A.
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Lady at the front desk was EXCELLENT!!!!

Adam A.
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Customer did not leave a comment.

Samantha R.
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Customer did not leave a comment.

Edward L.
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Customer did not leave a comment.

DAVID H.
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Customer did not leave a comment.

Brian J.
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Customer did not leave a comment.

Michael D.
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Very friendly and helpful; great service overall.

laura W.
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Was not there long enough to comment.

Gordon H.
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Truck ran hot on return to Pasadena and Air conditioner failed to work.

Leo B.
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look over your equipment before renting it out

Wilfred H.
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More selection at this location

Mike K.
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Your website's reservation process needs an overhaul. It was allowing to reserve vehicles that were not available. Only after a rep called me to fix it. It needs work.

Gerard W.
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The rental was far too expensive. Over $500.00 for a 6 by 12 for less than 48 hrs. I understand it was the drop off charge however it was far too much. I have rented from u haul many times in the past and have paid far less however your drop off price this time was outrageous and I will not rent again.This is nothing short of costumer gouging. When we inquired about rental prices we were not informed that had I rented in Pasadena and drove to St John's, and return it would have saved more than half the cost rather than rent in St John's, and drop off in Pasadena. This info should have been provided up front.

Duane Y.
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Service was great for my move but unfortunately when the contract states that their trucks were water resistant and not water proof it had me confused. Shouldnt it be waterproof anyway? Needless to say the 20 ft truck i rented leaked but not serious but still its the principal. Also they say there is a 25 dollar fee if its not cleaned out but the truck I received I swept out myself before I could put my stuff in there hence the four stars. All in all though the service was pretty good.

Jared O.
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Customer did not leave a comment.

jeff F.
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Customer did not leave a comment.

Pamela B.
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Customer did not leave a comment.

lisa P.
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Customer did not leave a comment.

CORY S.
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Having a roll up jack on the trailers would be handy for hooking up and disconnecting to and from the truck.

DESIRAEALFRED S.
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No one meets you there, the agent I called didn't even know I was suppose to drop off the trailer there. wanted me to bring it to a location that is now closed, I knew that and she never even knew it.

Bernetta M.
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no comments, the truck was great, smooth drive. if I ever need this service again, I know who to call, thankyou, Bernetta Mullen

EUGENE M.
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Very cooperative and accommodating. Tks.

Trevor L.
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Install a jack to the 6 × 12 trailer to make it easier to separate from the ball.

PAUL M.
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Customer did not leave a comment.

Rick Y.
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Nothing. My experience was A1. I'm not sure how it could be improved on

Kirby S.
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Great, friendly, courteous customer service. The staff at this location went above and beyond to ensure the customer needs are satisfied; first class operation. I would recommend this location to friends and family in the future.

Damian C.
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There is no drop off location on the northern peninsula so I had to return it early. I probably will not be able to use it again for this reason

WINSTON G.
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Customer did not leave a comment.

PAUL T.
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Customer did not leave a comment.

WILLIAM P.
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NOTHING

dave N.
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Customer did not leave a comment.

BRIAN S.
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Friendly service

BOYCE N.
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What can we do to improve for the next customer? Nothing...the staff were very friendly, courteous and answered all my questions. A perfect experience.

WILLIAM P.
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No improvement needed, people excellent service top notch.

GHULAM W.
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Customer did not leave a comment.

CHI L.
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I got over charge. They agreed to refund part of the charges. Now after 3 weeks and I still didn't receive it. The payment process it very confusing. No paper work was done. I never agree to purchase insurance but still got charge for. I picked up the truck on Sat evening returned it on Mon morning. They said they will only one day. But ended up I got charge for two days.

Wilfred L.
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Make sure someone is on location to receive returns. Make sure equipment reserved is available; I had to take a substitute.

Sumit C.
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The site person showed up late in the morning, I had to wait 10 min.; while returning no one was at the desk and I had to wait 25 min.; Did not get any documentation or terms and conditions before starting the rental which I found very different from other rental places!

NESTA M.
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It was very good indeed at Fine Details, but the U-haul at New Tech Auto on Wednesday, February 19, 2014 at 5:00 PM.(23747476) was 100% bad and I am expecting a $50 discount for no vehicle being available. Please could you confirm the discount. Thanks, Nesta Morris

ARRON P.
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Orginally we had planned to drop off the truck at "New-Tech Auto" but they were rude and unhelpful whenever I tried to call. So we called Fine Details and they were the best! Very helpful, very friendly!

KEETH N.
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Customer did not leave a comment.

PETER P.
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it was the coldest day of the year and everything was cold and the back door of the truck was frozen closed. it would have been "exceptional service" to have had the truck warmed up and all the doors working. it was not a problem nor was this expected but you did ask what you could do to improve things. thanks for providing a good, reliable truck at a fair price.

BALAKUMAR S.
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Incorrect amount charged

ERIC D.
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The truck was in good shape generally however there was a large amount of ice on the roof which started to fall off after 30 min of driving. We spent 45min to clean it off as it would have caused an accident.

glenn S.
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Customer did not leave a comment.

HUIWEN H.
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Very helpful staffs. Fast service.

No reviews have been submitted for this location.

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