Customer Reviews for Main Street Service & Sales
(U-Haul Neighborhood Dealer)

3794 reviews

45 N Main St   Layton, UT 84041

(801) 544-3268

Location Hours

  • Mon-Fri: 6 am - 6 pm
  • Sat: 7 am - 5 pm
  • Sun: 6 am - 9 am

Services at this Location:

Contact Us

(801) 544-3268

45 N Main St
Layton, UT 84041

Services at this Location:

Location Hours

  • Mon-Fri: 6 am - 6 pm
  • Sat: 7 am - 5 pm
  • Sun: 6 am - 9 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

brent W. 
Rating:
5.0

They did a fantastic job. Had me in and out quickly. Really appreciate it!

Matt B. 
Rating:
5.0

Customer did not leave a comment.

Sherry C. 
Rating:
5.0

Customer did not leave a comment.

Kade M. 
Rating:
5.0

Kevin was excellent to deal with.

CLIFFORD P. 
Rating:
4.0

Customer did not leave a comment.

ann B. 
Rating:
5.0

The guys here were very friendly as well.. Total recommend! Thank you for making my life easier!

rhonda V. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Great customer service -- on both a professional and personal level. We will go out of our way to patronize this location for any future rentals.

JAMES DION C. 
Rating:
5.0

Customer did not leave a comment.

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

Fran H. 
Rating:
5.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE L. 
Rating:
5.0

Customer did not leave a comment.

judy W. 
Rating:
5.0

Taller/Longer trailers available to rent would be nice.

Auston T. 
Rating:
5.0

I've run it from this location twice now because of the customer service just nice pleasant people to do business with

Linda D. 
Rating:
5.0

best place for your rental needs thank you for all you do keep up the awesome job.no improvement needed this guys are awesome.

DEXTER P. 
Rating:
4.0

All the people working there were great. Very friendly and efficient. Only issues I had were that the cup holder inside the truck was sticky with some spilled drink, and that lot! Whew...please get some of those holes filled haha

MICHAEL P. 
Rating:
5.0

Always go the extra mile to meet last minute needs. And very friendly. Love renting from them

doug L. 
Rating:
5.0

Customer did not leave a comment.

Adrienne R. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

A very good U-Haul dealer. I will be returning here in the future.

Andrew H. 
Rating:
5.0

Explain off hours drop off procedure.

Renee R. 
Rating:
5.0

The hours that I could check in at the counter was limited but it was on the 4th of July so that could have been part of it. He was fast and easy to work with we got it set up and me out the door in just a few minutes.

Bob B. 
Rating:
5.0

Wow. Very efficient! Made the pick up and drop off extremely quick and easy.

William B. 
Rating:
4.0

We rented 2 different times the same size truck for same price but first time mileage rate was .79 cents per mile but second time same week we were charged .99 cents. Used locally.

Tom A. 
Rating:
5.0

Customer did not leave a comment.

Rob S. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

james O. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Nothing! Online check in made everything quick and easy!

Joe D. 
Rating:
5.0

Customer did not leave a comment.

Tom A. 
Rating:
5.0

Very helpful

ramon G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM E. 
Rating:
5.0

Fast friendly excellent customer service in the middle of a very hot summer Saturday, they made it all very easy and accommodating, thank you

MICHAEL J. 
Rating:
5.0

I had no problems with my rental. Everything went very a smooth. Everyone was very courteous and professional.

Polley M. 
Rating:
5.0

Customer did not leave a comment.

Luvenia M. 
Rating:
5.0

This location is by far my favorite location to rent from. They are quick and always there to help when you need it.

ZACHARY H. 
Rating:
5.0

I arrived, checked in and someone was already hooking up my trailer. I was in an out in about 15 minutes. Great service, I will definitely go back.

Jeff H. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Rented a 5x8 trailer. It was a particularly old trailer. Ended up having a leaf spring break...which was a royal pain and service took forever.

Matthew V. 
Rating:
4.0

Unfortunately the previous renter of the vehicle I had almost completely trashed it. However, it was barely visible due to the care and maintenance this location put into it. Since they had a knowledge of who rented it last, they understood the issues I had with the vehicle. Friendly and no-nonsense service, would rent again.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

troy T. 
Rating:
1.0

Customer did not leave a comment.

Andrea C. 
Rating:
5.0

Kevin is great always is. Been here many of times and will continue going here in the future.

Joseph H. 
Rating:
5.0

Very easy to work with and you can always count on them to serve your rental needs.

lorraine F. 
Rating:
5.0

Nick was great and delivered the trailer as promised!

Kirk S. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
5.0

Customer did not leave a comment.

rick M. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

The people were very friendly and helpful. The truck was clean and ready on time. Excellent experience. I used this location before and will use them again.

Ray H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy G. 
Rating:
4.0

Enable reserving appliance dollies on line.

adam J. 
Rating:
5.0

Great friendly service. Easy quick rental and return process. Great location.

Sharon L. 
Rating:
5.0

Kevin and staff are extremely helpful and I recommend this location highly.

Garrett F. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

Customer service is always great at this location, Kevin and Nick always do an outstanding job!

martin H. 
Rating:
5.0

Customer did not leave a comment.

brian B. 
Rating:
5.0

Customer did not leave a comment.

Sharon L. 
Rating:
5.0

Customer did not leave a comment.

Trisha W. 
Rating:
5.0

Customer did not leave a comment.

jason A. 
Rating:
5.0

Quick, friendly, efficient, professional

Ilene S. 
Rating:
5.0

This is a great place and that's why I always return here when I need a truck.

Walter C. 
Rating:
5.0

Customer did not leave a comment.

craig S. 
Rating:
5.0

Nick was very accomodating and pleasant to deal with. He made it a seamless positive experience.

PRICE M. 
Rating:
5.0

Very professional and customer oriented

Keith H. 
Rating:
5.0

Customer did not leave a comment.

Hector A. 
Rating:
4.0

Fast, friendly, straight forward. Easiest part of the move!!

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Nothing that I can think of, you guys are awesome!

Richard K. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Second time renting from them and transaction was quick and customer service was excellent both times!

Inger F. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY S. 
Rating:
5.0

Customer did not leave a comment.

BRAD J. 
Rating:
5.0

Very helpful and they went above and beyond to help me get what I needed for a local move.

kathy P. 
Rating:
5.0

Customer did not leave a comment.

nina S. 
Rating:
5.0

Thank you

CONNIE M. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

After I checked everything on line and everything were reserved or not available I went to this store and the guy who attend to me was very nice and friendly.

Danie A. 
Rating:
3.0

The location seems to be set up where you have to drive extra miles to go anywhere local for mileage money; there was nobody there when I was told someone would be there at that time to help. It cost me extra time and money to follow all the ridiculous instructions online on my phone on site wasting time when I already gave all information you need online. Plus you offer zero military discount.

Jason D. 
Rating:
4.0

Customer did not leave a comment.

Logan R. 
Rating:
5.0

Everything was good

Roy A. 
Rating:
5.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Very efficient and easy in and out. Hassel free

William L. 
Rating:
5.0

We have used this place for years! Best Father/Son duo in customer service! They are friendly, fast, and just great overall!!!

David V. 
Rating:
5.0

Customer did not leave a comment.

Candy S. 
Rating:
5.0

Customer did not leave a comment.

Sara A. 
Rating:
5.0

Customer did not leave a comment.

Dave M. 
Rating:
4.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Melanie C. 
Rating:
5.0

Customer did not leave a comment.

mark S. 
Rating:
5.0

Great service!

Brian A. 
Rating:
4.0

Customer did not leave a comment.

Bruce F. 
Rating:
5.0

Customer did not leave a comment.

Bryson S. 
Rating:
5.0

Very easy to work with.

rick M. 
Rating:
5.0

I've rented from Uhaul a dozen times, this was the best experience I've had.

Brenan S. 
No reviews have been submitted for this location.

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