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Brooke F
Customer Reviews for Main Street Service And Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Been to a lot of uhaul places but this one is the best.
PETER LMain Street Service ALWAYS THE BEST OF THE BEST! Fast, efficient, and trucks are always in top tier condition! If I’m within 100 miles of Main Street Service, they’re my go-to Uhaul Pros!!!
RUSSELL RI rent from this place. I have done it several times and I really like the management / team. Always helpful and great to work with.
Skip WWe found the location easily and service was fast and friendly. Our moving truck was ready to go, and no problems were experienced. They don't rent tie downs at this location, so be sure to bring your own.
Victor SGo through the info with the customer. Walk the customer out to the equipment. Note all the obvious damages and fuel level and be courteous. The guy that helped us was super rude. The store was a mess. Very trashy.
Cameron BWe needed a car dolly unexpectedly and they were quick and got us on our way quickly. They have been there for years and would use them again.
BRANDON Kthe guy who disconnected the trailer was quick, friendly, and sent me on my way without any issues....very pleasant experience.
JOHN CEasy in and out service. Glad to use this site when ever I can.
Stephen BI have rented U-Haul‘s a few times, but I have to say I have never rented from any location as efficient and good as this one. They are definitely one of the best. Definitely a five star.
Steve WMain Street Service, Kevin and the boys...ABSOLUTELY THE BEST ON THE FREAKING PLANET. They just continue to save my ass day-in and day-out. Scale of 1-to-10, 25!!!!
RUSSELL RAwesome, fast service and awesome people. Thanks as always!
Gary PThis was super simple to set up. The truck was very well taken care of the staff were great to work with, and this made a huge difference in helping my move. Also, the price is very reasonable.
Daniel SSuper helpful staff. Was ready and waiting for us upon arrival.
Anna LSite is alright as long as there is not an expectation of a full U-Haul facility. They open early which was nice.
Robert GKevin was very helpful and made the process quick and simple. Everything went great.
Scott FVery Professional and Friendly Staff,Especially The Old Man! Trailer was hooked to my Truck just minutes after arriving,in and out in less than 10 minutes! Would Definitely recommend this UHaul Location..
Brian CFast and friendly!
JAMES BHappy New Year to the best U-Haul location in Layton UT …..sorry best location entire COUNTRY!!!!
ARNOLDAS LThe trailer I rented was exactly what I needed. I really appreciated that the hookup and unhook up was performed by the company. I will for sure use them again when needed. Thanks
PAUL HVery fast and friendly good location for uhaul rentals
Brad FTHIS IS A GREAT PLACE TO RENT A NEEDED TRUCK OR TRAILER FROM… THE OWNER IS VERY HELPFUL & FRIENDLY!
robert tNothing. My experience was fast, friendly, and efficient.
JOE DExpensive
Angela BIt was my first time renting on a Sunday, so the on line process was a little bit difficult to manage. Otherwise, it was a great experience as always. I have rented here several times and have always had well above average service.
Randy MRecomiendo al 100%
MOISES NNot a thing.
RONALD HNothing. The service was the best of ever received.
STEVEN HGreat people that run it.
PETER L* The owner and his son were real friendly and kind at pickup and drop off ...😃 Very welcoming
Monte LThe customer service here shows real care for small business owners. No matter what you need to move or how long they really meet the mark on satisfaction.
Edwin CVery nice and helpful.
Mark FChris and Kevin were so helpful and went out of their way to let us know their location was closer to return than what was originally selected. I highly recommend them!
JOSEPH SChris and Kevin were so kind and so helpful. Couldn’t recommend them enough!!
JOSEPH SMuy bueno gracias
WUILBER AThe man who runs the store is fantastic! Great customer service and I am in and out with my rental needs. I have been there 3 times and will never use other rental departments like Home Depot for rentals. The process here is streamlined and effective. Love this place!!!
ILIANA SThe customer service at this location is always wonderful and friendly
Michelle GA forever customer. Thank you guys
DARLENE MThe guys here are super helpful and very nice to work with.
JASON BAll in we had a great ecxperience with Craig was great would not recommend or try to use the steamboat springs location ever….customer service was awful.
CHARLES HNo issues. Great customer service!
MARK MThis is my second time using this location and they are always excellent. Hopefully this is my last move but if not, this location will be my first choice.
Edward NThis comment isn't directed at the guys @this specific location. It's about the transaction, which us usually a corporate thing. So my friend paid with a Venmo card and apparently they hold x amount of funds because it's classified as a cash card. That part is all fine the issue is they still have her funds "held" and it's been days since the equipment was returned. If u have to hold an extra deposit because the type of card at least release the damn funds when the equipment is returned on time. Who knows how long till she get her own $ back. It's kind of a messed up thing on uhauls part, in my opinion..
Jessica PExcellent service! I’d recommend this particular store to anyone! Way to go Layton Service And Sales!
lisa nKevin was very kind and accomidating. He corrected several errors with the booking with confidence and ease. He work edto give me the best experience. I look forward to working with him and his son in the future. I am very greatful for his good work, problem solving skills, and kindness.
KRISTA CHard working family business , always on top to treat the customers well!!!
ARNOLDAS LThis was a cross country move, and the truck was a 20 footer and was amazing in how it handled and how comfortable it was to drive. Highly recommend U-Haul if you have a move in your future.
seth lThe vehicle had a crack all the way across the windshield.
jeffrey aKevin and Nick are awesome! We always go to them whenever we need to rent a truck or a van. And we always recommend them to anyone we know who's looking to rent Uhauls.
Anna MThe truck doors don’t shut well and I feel that is a safety issue that should be dealt with.
BRANDON B