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Raj D
Customer Reviews for Makabayan Cargo Logistics Corporation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman is helpful and is pleasant
ANDREW MKeep Up The Great Work.
HARRY FVery good service
DOMINIK MThe location was easy to get to via subway, and it was not crowded at all, so the pick-up process was fast. The attendant was very professional and attentive. The self-return worked well too. Recommended!
YIQING WExelent custimer service, I will recomend this place to whoever needs rental.
RONALD YGood
NYIMA Gthe reason i had to go all the back to the same location is crazy bc it cost me more miles
Guerwindy FEL CARRO ESTABA MEJOR.
Jorge LCalled serval times no answer, charged me extra mileage without notice. There is no extra mileage, I only used the truck for 5hours, directly returned to them
Fan LAll ok
Isaac RI got charged for gas and I filled it a little more than it was required… can we look into that please…
VIRGINIA PI recommend it is very good service to be very satisfied
EFREN VYou need parking for the clients looking for parking afterwards. Could take a half an hour or more.
eddie MVery nice and easy ! No issue at all
jolimer pClean car
Emanuel GImprove the website to be more user friendly. Also, the app does not show my recent rental and payment. I had to call/text your rep to get a receipt and I had to contact my credit company to see the charge. Frustrating!
Tonny CGreat customer service, walked in without a reservation and took 5 minutes to get out with what I needed.
Miguel CFast rental process, nice, clean van. Best price in town. Thanks !!
cesar mAmazing staff great service and fast.i was in and out in 10 minutes. Happy to rent there again
Carlo PMobile pickup was useless.
Christopher OThe employee who helped was phenomenal! It was a great location and easy to get to. Thank you all so much!
Julia BQuick and easy pickup and I received a brand new truck!
RONALD Wthe gentleman behind the counter was very friendly and made the whole interaction very easy.
Lee FExcelente servicio y los vehículos en buenas condiciones.
Ronal Cthank you
Daisuke ALady at the site was great, helpful and overall awesome.
tsering dThe service was very good and I had no complaints about the truck. Everything worked out well.
Humberto RI’m so thankful to Hubert and Rena for their excellent customer service. 👍👍👍
Angela GThe customer service here is excellent. Can't thank them enough for all their help and effort. They go above and beyond for their customers. The only recommendation I would have for this place is for them to have a Military or First Responders discount like other truck rental companies.. other than that 5 out of 5 stars
Ryan E100% confiable y muy cómodo.
Limbert LNeed to improve the reading on the gaz tank. My mileage usage was four miles only, yet I had to add $5.00 of gaz
Radouane AThe location was great; vehicle and equipment was clean and well maintained; and staff was helpful and friendly. However, had a lot of difficulty picking up and dropping off vehicle through app. The staff had to do the process again themselves, but they were incredibly patient. In short, I am grateful to the staff and thought the location was perfect, but some adjustments to the app would be helpful!
Emily EUHaul customer service rescheduled us to this location after the one we booked was closed. They are friendly and fast. They definitely turned our original poor experience into a positive one. thank you
Yira FExcellent
Debashish SI drove 11 miles. He charged me $10 for 2 gallons of missing gas. How could I drive 11 miles and use 2 gallons of gas?? And on top of that....I put in 1 and 1/4 of gas just to make sure I replaced the gas I used.
Steven TGreat!
jose dExelente customer services
Osvel PJust keep it up! Great location Great customer service Very happy and grateful
arlene wThis is more the website than the location. Online I had reserved a van to be picked up at this location and drop it off at another location. But then the representative at this location told me I would be charged extra if I dropped it off at another location. That was annoying because I had made the reservation online using the feature provided by U-Haul to drop it off somewhere else. It also didn't help that I had originally reserved the van from another location first but then a text was sent to me saying the van might not be available, recommending I pick it up from the aforementioned location above. I had agreed assuming the experience would be similar. I had also reserved two hand trucks but the location didn't have any so I was left to reserve dollys.
Christian ORena is THE BEST!
Miroslav RVery convenient
BHU TI’ve used this location for multiple UHaul rentals. Great customer service
SCOTTFREDERICK HMark was very helpful! I’ve rented a van in the past and always an excellent experience. Keep up the good work. 🙏😊
marie v