No one there to help us. Lady tried to charge for 20' but give me a 15'. No materials in back as ordered but charged me for them. No instructions sent. I had to call Uhaul to get truck. Lady at Maldonado's called and texted me next day and accused me stealing her truck. She said I shouldn't have it. This was the worst experience ever. Using PENSKE might be better.Belinda R.
Customer Reviews for Maldonados Tire Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean truck and have gas already in itDavid P.
Customer did not leave a comment.MARK S.
The guy the hooked the trailer up couldn't get off his cell phone. The chains and wires were dragging the ground. Had to stop and get someone else to tie the chains and wires up!!!!Natalie E W.
Customer did not leave a comment.ANDREA S.
Customer did not leave a comment.Kyle W.
Customer did not leave a comment.Robert H. I.
Customer did not leave a comment.Dana R.
Woman was very helpful and kind. Also this location should be advertised better because I didn't know it was there or I wouldn't have had to travel all the way to VictoriaDanielle B.
Remove trash before renting out vehicle.ORLANDO V.
Trailers are very heavy to lift by yourself. I rented a 5x12 Need a Jack placed on these units if we are required to lift by ourselvesCLYDE OTIS III S.
Customer did not leave a comment.TANA C.
Customer service horrible! The person at the desk was not very friendly first of all. When I went out to hook up the trailer, all of the trailers were sitting in tall grass with the trailer couplers on the ground. Nobody came out to help me, I was by myself. I attempted to pick up the coupler but wasn't able to lift it high enough myself. The mechanic, Pete, was just sitting in the garage doing nothing. I went back in and asked the unfriendly receptionist if someone can help me and she said go ask someone outside. I said who and she said his name is Pete. I walked out to the garage and asked the guy if his name was Pete. He said â€œyeahâ€. I asked if he could help me hook up the trailer. He rolled his eyes, shook his head and grudgingly got up to help. When I returned the trailer the next day, it was 5 minutes before closing. I was struggling to get it unhitched (myself) while Pete and the others watched. Next thing I knew, everyone was driving off except for one old man who works there. He was the only helpful person there. He unlocked the door, got a floor jack and we got it uncoupled. Everyone else didn't care a bit and drove off even though they saw my struggle with the trailer. I will never use this place again.DOUGLAS M.
Great location. Great customer serviceCLYDE OTIS III S.
The people at this location were very easy to work with. But the computer process was to long it took over an hour to get the trailer I needed to use. My daughter and granddaughter were stuck on the said of the road for over two hours before I could get to them and pick up her car. This was the only part that up set me I was afraid for my family safety.Jimmie B.
Customer did not leave a comment.Virginia B.
Make sure all of the lugs are tight on the wheels so the tires don't fall off while I'm on the highway.Tom O.
Mr. Mendoza at the Sam Houston location in Victoria made my reservations. We had no problems with the service or equipment. Thank you, Mary Ellen Flores, Goliad County & District ClerkALONZO M.
My pickup time was scheduled for 8 am, u-haul employee did not arrive until 9:30. We were also unclear about drop off procedure.Darcy D.
Great service beautiful trucks and very nice people to work with. Thank you very much!Betty M.
Customer did not leave a comment.Bridgett G.
Customer did not leave a comment.Donny E.
Customer did not leave a comment.Jolly H.
Customer did not leave a comment.jonathan P.
Customer did not leave a comment.Roger C.