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MIRANDA B.
Customer Reviews for Malpass Corner Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only problem was that I wanted to rent a trailer near Burnsville, NC, but the office was closed on Monday and Tuesday of last week. I had to travel an extra 14 miles to get a trailer.
John C.Too far in the middle of no where. But great customer service from the gentleman.
YESHY B.I was told that I could return the trailer I rented to any location by the attendant. The day after I delivered it, a location in Goldsboro called to inform me that I was delinquent on my account and that I was supposed to have dropped the trailer with them. Clearer communication would be advantageous.
dawn M.Service was good. The man was very polite and helpful. They had the exact equipment I needed. Helped me hook up and unhook when I was finished. AAA+
DEAN S.Truck was dirty inside. Still haven't got my $10 refund that she said would go back to my card.
Shelley B.Nice, clean.
Char R.Hire a new area field manager!!! And don't tax customers on mileage!
Lisa B.Run an offer that after x amount of rentals you get a rental with 50% off or something.. Make the customer believe that they are getting more for their money...
JOSEPHWAYNE L.Good customer service and very convenient.
Eddie J.All good
Teddy N.The store owner was most helpful and courteous. Call me to make sure my trip was going ok!!
Teddy N.Very great experience, will definitely us then again.
Roy D.Shanti and Christina were very helpful and professional. They made sure that everything was ready and as it should be.
ANN W.all good!!
Larry K.This location explained to me what process should have happen. They were understanding and suggested that I contact customer service which no one answered. So here I am on line leaving a review for something that could have been solved previously.
Joseph B.