Lady works there very nice and friendly, but not happy with U-Haul I put in a reservation 2 weeks in advance to have this 26' truck at the location to my house, and ended up having to drive 40 miles away to pick it up. there were truck available but couldn't use them because they weren't for 1 way only. this was ridicules. If the truck is there is should be able to be use no matter what. And it had broken glass in it. I got charge $35 for 7 gallons gas I was short, and I bet whoever didn't get charge anything for broken glass.
PEGGY H
Customer Reviews for M&M Speedshop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will never use a 3rd party uhaul site ever again. The customer support line was down all day, and local management's help was advising me to ignore the instructions on the app (the app that hardly worked for the entire day) and just drive off with the truck after I took pictures. I'll be spending my money elsewhere and advising others to do the same.
Jacob REasy and fast check-in.
Gregory WGreat communication and understanding !
Gregory MTruck was clean inside cab and cargo area. Outside covered in road salt as to be expected in this weather. The lady dispatching and recovering was knowledgeable and courteous.
KEVIN H