Customer Reviews for M&M Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of M&M Mini Storage

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David B. on

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I have rented uhaul vehicles numerous times in the last 4 years and for the most part, have had a good experience. Only a couple times has the experience been less that excellent and yesterday was one of them. I use the mobile app to check out and check in. Works great and only when the signal is sub par do I have problems. I was checking in with the mobile app yesterday when the person from M and M came out. She proceeds to do her own check in, even though she sees me checking in on my phone. I always clean out the back when I return in the equipment and have never had a complaint, except from this employee. She says it needs to be swept and I say it is cleaner than when I checked it out. She argues with me then stomps off and slams the office door. I will not be renting from this location again.

Jimmy O. on

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Truck was clean and ran well. Customer service was excellent. MNo change necessary.

William V. on

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Krissi L. on

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frank M. on

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Christopher M. on

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shellie J. on

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chrissy M. on

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Robert S. on

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The truck was clean. The air filter housing was not connected properly allowing dirty air to enter the engine. The a/c barely held its own even in the max mode. When the oil was checked there was none on the stick. That does not mean it was empty just none on the stick. The staff was nice and the truck was clean.

Christine B. on

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Very nice lady that helped us. Overall a great experience.

KYLE R. on

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Roger S. on

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Cedoin O. on

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Very nice lady to assist me.

JEANINE L. on

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We had rented a 26 ft truck and hired helpers from the UHAUL moving helpers web site. The gentlemen couldn't manage to load 2 bedrooms worth of furniture and belongings into this largest of trucks. We had to rush around next morning and rent a trailer to load the balance of our belongings. M&M Mini Storage helped get us on our way...albeit a day later and towing a trailer we shouldn't have needed.

Jeff B. on

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Not a lot of room to turn trailers around

Mark S. on

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For an online reservation it took 20 minutes to get The equipment. The person at the desk had to call Someone on the phone to walk them through the entire rental process. I was the only one at The location during the entire process. In addition the employee was unfamiliar with the equipment.

Julie J. on

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Wonderful service!

Christopher K. on

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GREAT SERVICE AND FRIENDLY SERVICE!

Sharon D. on

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Stacey C. on

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katrena R. on

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June R. on

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JOHN M. on

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David B. on

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Excellent service. Everything went smoothly with this rental.

Patricia H. on

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Brenda is a delight to work with. She made both rental processes simple & quick. I appreciated all her help following the storm & getting me in a unit. Thx Brenda.

JOHN M. on

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Very friendly staff, obviously interested in providing excellent service. Highly recommend.

Paul J. on

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Extremely helpful and friendly staff!!

Terry S. on

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Chris R. on

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Fix the headlights, lady working closed the shop as i tried to turn in vehicle costing me more even though it was in the parking lot for 5 minutes before she closed.

Ronald C. on

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Kathleen K. on

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Hurricane emergency, staff were super helpful gelping arrange storage unit and truck rental for the next day, which was a Sunday. Got all arranged perfectly on last minute notice. Everyone did what they said they would do, and all was accomplished!! Super pleased!

wendy G. on

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Truck needs a tune up and their was an issue with how much gas was put back in truck and the lady was rude

Brandon B. on

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Trailer leaks very bad when it rained.

Douglas S. on

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Customer service was outstanding, and the trip was without incident.

Paul L. on

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she tried all ways to try to keep our costs to a minimum.

James S. on

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Kristin W. on

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Trailer had wasp’s in it and tires have smooth spots in them but agent said it was fine when I rented. Agent did get me wasp spray and was nice about it.

Cedoin O. on

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Tawny T. on

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Don M. on

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Quick and efficient

Linda M. on

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The woman at this location is a miracle-worker...just a God-send....god bless uhaul in Southport!

DON M. on

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Very knowledgeable

JOYCE S. on

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Mark B. on

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Brenda was a great representative for U haul. Excellent experience!!

SAM K. on

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Brenda was very professional and courteous in the rental process. Thanks for excellent service.

Thomas W. on

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SARAH R. on

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MISS BRENDA WAS THE MOST COURTEOUS PERSON I'VE DEALT WITH WHEN USING U-HAUL. SHE EXPLAINED EVERY CHARGE BEFORE ASKING ME TO SIGN THE CONTRACT AND GAVE ME INFO THAT I ASKED FOR. I DEFINITELY WILL BE GOING BACK TO SEE HER AGAIN WHEN I NEED ANOTHER U-HAUL TRUCK. GIVE HER BUSINESS AAA+++

SONIA T. on

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Michael O. on

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PAMELA G. on

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There is a VERY rude man that goes in there. He should have a restraining order on him to keep him off the premises. I started to leave but I felt so bad for the lady in there I did stay and rent a truck. She was wonderful. Other than that it was great.

James H. on

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BOB L. on

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Fred E. on

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Stand behind what you say. Don't mislead the customer.

rodney J. on

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The attendant was very professional and helpful.

RON P. on

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I went to the actual rental site to book the rental. The rep. their was very nice to work with. Highly recommend!

Kirstie D. on

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Allowed me to change the size of truck which was great!

ADAM E. on

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Thomas C. on

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You gave me a piece of equipment that was twice the size I needed and it was 50 minutes away from where I was supposed to pick it up.

Betty G. on

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Do a good job maintaining what you have-It is excellent and friendly. Thanks

JAMES B. on

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EDWARD B. on

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Nothing...

Neal M. on

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very freindly

REGINALD C. on

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Russell C. on

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great service, great equipment

john M. on

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RICH G. on

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service the trucks more often

Richard F. on

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CELESTE B. on

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Easy in and out. I went a short distance or I am not sure how costly it would be when I need to go to ny for my things and drive them to nc

MARIAN P. on

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Very helpful

ROBERT P. on

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DEBORAH P. on

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Deborah M. on

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ROGER S. on

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KATHY R. on

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JAN A. on

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Great customer service. Brenda very helpful.

BRIAN S. on

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JIMMY O. on

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none

BEN P. on

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Very friendly service. Enjoyed my experience.

RAYMOND M. on

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EMMA P. on

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WILLIAM K. on

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Bruce V. on

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LARRY R. on

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Brenda is one of the nicest customer reps I have seen in a very long time, because of her I will use and recommend M&M U-Haul in the future,

Erin O. on

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JOE C. on

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check over the trucks before you rent them out so your trucks don't break down on I95.

CHRISTOPHER B. on

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REBBECCA E. on

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I dropped off the truck after closing so I put the key in the drop box. I called the next morning to make sure they had the truck and she was very pleasant.

KIM H. on

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RANDY H. on

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DENNIS S. on

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RICHARD C. on

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Clean interior of vehicle, it was dirty and with doghair in the cab. Repair broken driver's armrest. Provide instructioin for roll up door operation - the spring is extremely tight..

Dawn S. on

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HARRIET J. on

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Dennis S. on

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just dropped off during non business hours

clifford S. on

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Great service and very clean attractive setting.

SHERRY D. on

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TIMOTHY M. on

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MICHELE G. on

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RICHARD P. on

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JAMES O. on

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Nothing.