Customer service person was excellent. She made my experience very pleasurable. I do plan to use her services at this location again.Steve S.
Moving Truck Rental in Southport, NC at M&M Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Southport, NC 28461
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Absolutely AmazonAlbert P.
On your app to return rental, I was not able to verify location despite my phone was enabled. Therefore app would not let me proceed with what was expected in your return video. To improve, you could provide unlimited miles for all rentals.Patricia J.
Everything was great Staff was very helpful. They do need bigger parkingShane F.
THE PERSON HELPING ME WAS EXCEPTIONAL. i REALLY APPRECIATED HER.James K.
The lady behind the counter helped me out and was wonderful, she was in the process of helping me figure out why i got charged 2 extra days when i returned the equipment back on the day i originally was contracted to. Still in the process of trying to get that situation resolved.Joseph B.
I requested a 2 day rental. The woman that handled our rental repeated back, "2 days". After we left, we realized that she actually put in 3 days and charged for that. We took the Uhaul back approximately 30 hours after renting it. We were told that we could not be refunded the difference. I will probably never rent from here again.KARRIE C.
Brenda receives an excellent recommendation! She is an incredibly competent and knowledgeable representative for the company. I appreciate how she treats everyone with respect and professionalism. It is evident that she values and cares about her job, the customers and the community's perception of U-Haul and their services. She explained my options for getting the truck, placed my additional purchases in the rear of the truck and answered each of my calls with a kind and genuine attitude of support and assistance! Brenda's service is stellar. She not only completes her duties impeccably, but gives the community an A+ view of UHaul. I highly recommend her and also the storage services to everyone who needs them. Thank you again! --- One Who Travels!Isabelle A.
I made the request on line the day before pick up. I completed all the sections... which the website required in order to complete the reservation. However, the check person was required to re-enter essentially all the information again... seemed somewhat redundant. I understand the need to see my official drivers license. But all the other info should have already been in the system.George B.
No improvements needed here. Very positive experience. Store personnel friendly and helpful.Jimmy O.
Awesome customer serviceLeroy S.
I have rented uhaul vehicles numerous times in the last 4 years and for the most part, have had a good experience. Only a couple times has the experience been less that excellent and yesterday was one of them. I use the mobile app to check out and check in. Works great and only when the signal is sub par do I have problems. I was checking in with the mobile app yesterday when the person from M and M came out. She proceeds to do her own check in, even though she sees me checking in on my phone. I always clean out the back when I return in the equipment and have never had a complaint, except from this employee. She says it needs to be swept and I say it is cleaner than when I checked it out. She argues with me then stomps off and slams the office door. I will not be renting from this location again.David B.
Truck was clean and ran well. Customer service was excellent. MNo change necessary.Jimmy O.
The truck was clean. The air filter housing was not connected properly allowing dirty air to enter the engine. The a/c barely held its own even in the max mode. When the oil was checked there was none on the stick. That does not mean it was empty just none on the stick. The staff was nice and the truck was clean.Robert S.
Very nice lady that helped us. Overall a great experience.Christine B.
Very nice lady to assist me.Cedoin O.
We had rented a 26 ft truck and hired helpers from the UHAUL moving helpers web site. The gentlemen couldn't manage to load 2 bedrooms worth of furniture and belongings into this largest of trucks. We had to rush around next morning and rent a trailer to load the balance of our belongings. M&M Mini Storage helped get us on our way...albeit a day later and towing a trailer we shouldn't have needed.JEANINE L.
Not a lot of room to turn trailers aroundJeff B.
For an online reservation it took 20 minutes to get The equipment. The person at the desk had to call Someone on the phone to walk them through the entire rental process. I was the only one at The location during the entire process. In addition the employee was unfamiliar with the equipment.Mark S.
Wonderful service!Julie J.
GREAT SERVICE AND FRIENDLY SERVICE!Christopher K.
Excellent service. Everything went smoothly with this rental.David B.
Brenda is a delight to work with. She made both rental processes simple & quick. I appreciated all her help following the storm & getting me in a unit. Thx Brenda.Patricia H.
Very friendly staff, obviously interested in providing excellent service. Highly recommend.JOHN M.
Extremely helpful and friendly staff!!Paul J.