Customer Reviews for M&P Mini Storage
(U-Haul Neighborhood Dealer)

95 reviews

129 Hicks Industrial Blvd   Union Springs, AL 36089

(334) 738-4002

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 10/30/2021: Closed

Services at this Location:

Contact Us

(334) 738-4002

129 Hicks Industrial Blvd
Union Springs, AL 36089

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 10/30/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Eula H. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Staff was friendly and helpful

LG A. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
1.0

They are never there to talk in person not good customer service at all

FREDRICK R. 
Rating:
5.0

Awesome daddy/daughter team! Always friendly & a lot of help :)

Holly B. 
Rating:
5.0

Customer did not leave a comment.

Brenda B. 
Rating:
5.0

Customer did not leave a comment.

Martha C. 
Rating:
5.0

Customer did not leave a comment.

J D. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Excellent service!! Very friendly staff!

Mallory L. 
Rating:
5.0

Customer did not leave a comment.

BRANDIE P. 
Rating:
4.0

Customer did not leave a comment.

Brittany A. 
Rating:
5.0

Customer did not leave a comment.

Victor F. 
Rating:
5.0

better equipment and timely availability of equipment

JAMES S. 
Rating:
5.0

Awesome customer service.

Melinda B. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Customer did not leave a comment.

Kymbrianna J. 
Rating:
5.0

Customer did not leave a comment.

Sanquenetta C. 
Rating:
5.0

He was very helpful.

George B. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

Bert T. 
Rating:
5.0

Customer did not leave a comment.

Brent A. 
Rating:
5.0

Customer did not leave a comment.

Timothy E. 
Rating:
5.0

Customer did not leave a comment.

TONY J. 
Rating:
5.0

Customer did not leave a comment.

Demarcus D. 
Rating:
5.0

Customer did not leave a comment.

Adrian S. 
Rating:
5.0

Super Friendly staff

TONY J. 
Rating:
5.0

The staff is extremely nice!

Alessia M. 
Rating:
5.0

great people

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
Rating:
3.0

Customer did not leave a comment.

richmond T. 
Rating:
1.0

Customer did not leave a comment.

Billy P. 
Rating:
5.0

Great customer service!!

Brenda T. 
Rating:
4.0

We made a reservation on May 11 to pick up where we lived, Auburn Al. The day before the pickup date, I received an email that I would have to pick up an hour away. There were people that made reservations after me that were given first choice over me. By doing this, it caused me to be a day and half late causing problems for my loaders and was unable to get anyone to help me unload because of u hauls schedule change. I will be filing a complaint and seeking financial damages caused by u haul. I would appreciate an immediate refund due to the inconvenience and the money they cost me by missing some other appointments with clients that were already scheduled. I can be reached at 334-332-3460.

Farris B. 
Rating:
5.0

Had a good experience renting Uhaul truck. I'm definitely going to recommend to family and friends.

Lottie H. 
Rating:
3.0

Better gate access after hours. They don't answer number posted on gate. Had to call uhaul customer service and have them call owner personally to open gate from there home.

Elijah D. 
Rating:
5.0

Customer did not leave a comment.

Keith J. 
Rating:
5.0

Great service!

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Shametris G. 
Rating:
5.0

Customer did not leave a comment.

Berketa G. 
Rating:
5.0

Customer did not leave a comment.

lakesha C. 
Rating:
5.0

Customer did not leave a comment.

Lapaul B. 
Rating:
5.0

Customer did not leave a comment.

ANOTHY R. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

loretha W. 
Rating:
5.0

Customer did not leave a comment.

Salina F. 
Rating:
5.0

Customer did not leave a comment.

Diane A. 
Rating:
5.0

Customer did not leave a comment.

LOUIS M. 
Rating:
5.0

Everything was done professionally and taking care of very properly I have no negative to report to this company their professionalism was excellent

BETTYE F. 
Rating:
5.0

Customer did not leave a comment.

LOUIS M. 
Rating:
5.0

Great Customer Service.

Eugene H. 
Rating:
5.0

The pick-up location was very friendly.

Leonard T. 
Rating:
5.0

Customer did not leave a comment.

Louis M. 
Rating:
5.0

They were so helpful! Even when I got to my destination and had problems I called Mallory and she tried to help me ! She went above and beyond!

Amy T. 
Rating:
5.0

Customer did not leave a comment.

Leon H. 
Rating:
5.0

Customer did not leave a comment.

Cametria P. 
Rating:
5.0

Customer did not leave a comment.

RASHAD J. 
Rating:
4.0

Customer did not leave a comment.

gregory N. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
4.0

Customer did not leave a comment.

STANLEY D. 
Rating:
5.0

Friendly helpful owner

STEPHEN C. 
Rating:
5.0

The lady at this location was a passionate person, very cheerful and friendly coupled with his little friendly son. I recommend them for any business for their reliability and dependability.

ANTHONY A. 
Rating:
5.0

was fast and get every think done right

ALI M. 
Rating:
5.0

Customer did not leave a comment.

Sandra G. 
Rating:
5.0

Customer did not leave a comment.

Willie S. 
Rating:
5.0

Great service..

PATRICIA E. 
Rating:
1.0

The staff was friendly, however the truck the truck jerked and hesitated the entire way home. It cut off when trying to back up. I spent a whole day trying to get a replacement. This delayed my move and cost me additional money.

Kajuandra H. 
Rating:
5.0

The dealer was very helpful and polite

GRALYN B. 
Rating:
5.0

Customer did not leave a comment.

Morris S. 
Rating:
5.0

Very friendly and helpful and accommodating to specific needs.

BRAD B. 
Rating:
3.0

Customer did not leave a comment.

Lanecia J. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

BILL C. 
Rating:
5.0

Customer did not leave a comment.

BETTY F. 
Rating:
5.0

Customer did not leave a comment.

BULLOCK COUNTY C. 
Rating:
5.0

Very helpful and prompt.

MALCOLM K. 
Rating:
5.0

Customer did not leave a comment.

Shirley C. 
Rating:
5.0

Great Experience

DAVID P. 
Rating:
5.0

They have great customer service and would highly recommend this Uhaul location.

ROY L. 
Rating:
5.0

Customer did not leave a comment.

VERNON D. 
Rating:
3.0

Specifically asked if I could receive a refund if U-Haul was turned in eraly. Was told yes. When I dropped off vehicle at location I choose, they told me that I could not obtain a refund from them and would have to obtain a credit form the location I picked up from. When I called to request, I was told that they never told me that. I KNOW that I was told I could receive a credit. If I was told otherwise, I would not have rushed to unload or return vehicle before 3rd day started and would have taken my time unloading with no issue. Becuase I paid upfront, I was not worried about the funds but am upset over the principle. I was told one thing and then told the opposite after the fact. I did not misunderstand what I was first told.

DESIREE M. 
Rating:
3.0

Keep a few more trucks in stock.

ARIC LYNELL A. 
Rating:
3.0

do what u say and dont change things

ROY H. 
Rating:
5.0

Customer did not leave a comment.

WAYNE K. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R. 
Rating:
5.0

nothing

MELINDA H. 
Rating:
5.0

Great customer service. I won't change a thing.

WINONA L. 
Rating:
3.0

Customer did not leave a comment.

AMIN G. 
Rating:
4.0

Customer did not leave a comment.

KEN K. 
Rating:
4.0

I was on hold for over an hour with the main uhaul number.

GLENN H. 
Rating:
5.0

Mallory went above and beyond to help me get there and then her Dad made sure that my plug would work so the trailer lights worked.

KATHLEEN V. 
Rating:
5.0

This was the best rental experience I have ever had. The staff was friendly, polite, and very helpful! I would highly recommend this location.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

JOANNA M. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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