Very very great
DAVID F
Customer Reviews for Marias Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
More training will be great.
KATHRYN MWell done at both pick up and drop off locations Booking agent was absolutely perfect !!!
Andrew TThis location made a huge mistake that lead to me losing my deposit and owing hundreds of dollars because they drastically under estimated the mileage at 30 miles when it was almost 300 miles.
RICHARD JEquipment was dirty, location was 200km from my city. Traffic person who call me to confirm location, told me that 100 people booking now truck, but they have only dozen of the trucks. And even my reservation which was confirmed on time of order, and when I booked storage in different city office confirmed that truck is confirmed for me, still traffic person told its not guaranteed that you can ger a truck. Uhaul gave 26ft truck, instead of 20ft. Few times, when i went in store to get moving boxes, all cashiers was indian-immigrants who didn't speak English at all, and in front of me one cashier was talking to customer on the phone, hang on him, and call him stupid in front of me. It's location- bayers lake, Halifax, NS, Canada. Those cashiers was rude with me to, raised voice on me too, couldn't find box size for me, even they was in front of them. Only one indian-cashier in that location was friendly with everyone, had great English and was very helpful. I wouldn't recommend to use Uhaul in Nova Scotia, Canada.
olena dGreat counter service
Susan TA very attentive person, whom gave me great instructions and directions where the trailer was to go
Keith GThank you again U Haul for being so responsive and flexible on the return location, as the wild fire situation in southern Nova Scotia had the highway closed, and I had to make several changes to drop offs, due to the situation.
Craig TWhy was I charged for cleaning when we cleaned it before returning
Dale OThe lady at the cash was polite and all went smoothly.
Ron CMake sure a stand is available to hold the equipment
Clarence BI have been charged for Safe Towing even though when I did the orders online I specifically said 'no' to this charge. I was also charged for one missing blanket when I know I returned everything I received.
JULIAN BGreat service!
Richard B