Customer did not leave a comment.Benjamin W.
Customer Reviews for Marion Motors LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Tonya G.
Parking was very difficult due to over crowding of uhaul trucks, uhaul trailers and other vehicles. Very disorganized.Elizabeth B.
Very helpful and responsive service. Equipment was in good shape. Thank you!Paul C.
Very personable agent. He made the entire process very easy!Rhonda B.
Upon arrival to pick up the truck, thank goodness the gentleman was there as he informed us the mobile pick up option does not work. The truck was ready for pickup, however, the cab was covered in a lot of dog hair, cigarette ashes on the drivers side, smelled of smoke, there was also sticky in the middle seat. There was a couple pieces of trash left in the overhead area in the back of the truck. After pickup we had to go clean out the truck before making our trip. Upon drop off we completed the mobile drop off but there was not a key drop box, we had to go into the gas station and it was a very uncomfortable location. The gas station worker made us write down on a piece of receipt paper, my name, number, and drop off time so that someone else at a later time could enter it into the system. I was not comfortable doing that at all. We had the truck less than 8 hours.John D.
They lied and charged us for 3 gallons of gas. I have pictures of the gas at pick up and drop off. CrooksKristopher H.
Customer did not leave a comment.Jimmy G.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Jeffrey B.
No problemMIKE V.
Customer did not leave a comment.Michael V.
Customer did not leave a comment.Colleen K.
Customer did not leave a comment.Leo P.
Customer did not leave a comment.Kevin T.
Patrick was very professional and knowledgeable! I am glad that I was able to get the tow fillet from his location! He made the process so easy!Champaigne B.
Customer did not leave a comment.Chaunee M.
Just know I will never use u-haul rental againGEORGE M.
Worse experience ever they rented my truck to someone else and left me stranded in a different state!Lynda T.
I was charged a extra $15 and I called to find out why and was basically giving a vague answer and I was given a number to call the so call boss Sam but when I called the number the person said I had the wrong number. I will never use this company againRaven F.
Fast and friendly service. Highly recommendNathan H.
I didn't like how much I paid. Never again â€¼ï¸â€¼ï¸😡😡Sharia M.
I just want to thank pat at marion motors very helpful and pleasant to work with i rate him a 10 thnx againKenneth O.
Customer did not leave a comment.KAYLA D.
Customer did not leave a comment.FRANKIE S.
The customer service at the 800 number seemed oblivious. The rep was not very helpful I gave up mid conversation and just let that be the end of it.Darnal G.
Customer did not leave a comment.Almontre M.
After being sent from one place to another trying to retrieve the Uhaul that I reserved when I made it to this location the personal was professional and polite and after the experience I went through this location makes me think about using Uhaul againMelica M.
Customer did not leave a comment.Nicole T.
Was extremely personable and helpful! He gave us lots of helpful information and was more then accommodating with our last minute reservation!CHRISTOPHER W.
Customer did not leave a comment.Genise R.
Customer did not leave a comment.Crystal U.
Customer did not leave a comment.THOMAS C.
Customer did not leave a comment.Ryan H.
Pat was fantastic! He was very helpful to this first time trailer hauler. If I had to rent anything again he would be my go to Uhaul location. Very knowledgeableMIchele P.
Very friendly and helpfulSteven G.
Customer did not leave a comment.Tim L.
The gentleman in the Mullins facility was great, very helpful and very polite.Jacqueline N.
Customer did not leave a comment.Shaketa H.
Customer did not leave a comment.Rebecca J.
Customer did not leave a comment.James T.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Jared M.
Customer did not leave a comment.BARBARA ANNE MAR M.
I was sent to this location, an hour away from the agreed upon, and confirmed location that I booked. The operator of this location was great at getting me through the paperwork and continuously apologized for the mistake, but it was not his doing. Uhaul needs to get thier company in order. This is the 3rd time this year(2020) i have used them. And have been re routed to get equipment bc the equipment was not at the location that the uhaul website said it was at, or the location was no longer in business, had told uhual they did not do business with them anymore, and they are still sending customers to these locations. I give Mullans Auto a 4.5/5 but uhaul corporate a 0.5/5 for inconvenience, and poor communicationJared C.
This company charge me near 300 dollar for a few hoursGregory M.
Customer did not leave a comment.Charles R.
Customer did not leave a comment.ERVIN W.
Customer did not leave a comment.Thomas C.
Nothing, the service was top shelf in my book.charlie L.
There was no extension for the trailer wire to make connecting to my vehicle possible.GLADYS C.
Customer did not leave a comment.Chris E.
Really nice guy!Brett D.
Customer did not leave a comment.Deborah H.
The representative was most helpful, courteous, and informative. Great location to rent a truck from.mark R.
The operator was quick to get me on my way and easy to work with. I Will rent from here again.Robert H.
Great place to get your equipmentJason W.
Mr. Pat was kind and very helpfulfelicia S.
Your process of renting equipment sucks!!!James C.
Customer did not leave a comment.Wayne L.
A closer drop off would be closer. With seasonal traffic in this area it is difficult to get to.Joyce H.
Customer did not leave a comment.Teresa F.
Customer did not leave a comment.Debra P.
Pat was very friendly and helpful!Thalia W.
Absolutely nothing excellent service, and reasonable price. Great customer service and very friendly and helpful. Explained contract and,made sure you understood what you where agreeing to. I would recommend anyone needing a Uhaul use Marion Motors LLC.Nellie F.
Great Customer Service...bonnie M.