Customer Reviews for Marion Self Storage LLC
(U-Haul Neighborhood Dealer)

239 reviews

1834 Senator Gasque Rd   Marion, SC 29571

(843) 765-4357

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(843) 765-4357

1834 Senator Gasque Rd
Marion, SC 29571

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The inside of the truck cab needed a thorough cleaning, there was clear evidence of the previous driver(s). Considering there is a pandemic raging throughout the country more attention should be paid to making it cleaner and safer for everyone involved.

Stephanie P. 
Rating:
5.0

This location has always gone above and beyond for me even down to supporting me with my storage needs! I rate this location as excellent!

Maria P. 
Rating:
4.0

Customer did not leave a comment.

SHAKETA H. 
Rating:
5.0

The service provider was very courteous. He took the time to explain everything to me. He was very nice. Will definitely rent from them again.

JOHNNY C. 
Rating:
5.0

I could not of had a more pleasant experience. Thanks for all your help, I will pass on the great experience I had there.

Micheal A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jenna C. 
Rating:
5.0

Pleasent atmosphere and I felt like they were really good in there customer service.

ORLANDO J. 
Rating:
5.0

Customer did not leave a comment.

JOEY P. 
Rating:
5.0

Joe and his wife are the reason I go there. Great people great service.

JOSE C. 
Rating:
5.0

Customer did not leave a comment.

SHERELL W. 
Rating:
5.0

Very well kept. Staff always friendly and helpful.

MARION COUNTY S.  |  Overall Experience 
Rating:
5.0

Amazing service

BRENT L. 
Rating:
5.0

Customer did not leave a comment.

HERVE T. 
Rating:
5.0

Customer did not leave a comment.

Janice B. 
Rating:
5.0

Even with all of the rain and floods, the units still remain dry!!! I’ll definitely recommend and would use again if needed!

Clotella C.  |  Overall Experience 
Rating:
5.0

They were excellent. Great service.

TERRY R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
3.0

This location was closed but the overall process went smooth for pick up. I originally had reserved a truck much closer to me that was not available when I arrived to pick up. I had to switch to this location which required an hour drive there and back to pick up before loading.

Tony M. 
Rating:
5.0

Needed help getting a move done & Joe & Michelle made it happen. Thks guys

EVANDER J. 
Rating:
5.0

Customer did not leave a comment.

MILES J. 
Rating:
5.0

Best stoage experiene I have ever had. Very professional ,staff. clean and neat facility. Very good operation. extremely satisfied

Roscoe H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Nothing they are great!

Zachary L. 
Rating:
5.0

Customer did not leave a comment.

Tarrah R.  |  Overall Experience 
Rating:
5.0

Marion Self Storage was very professional. The truck was clean and ready to go. Recommended highly

William R. 
Rating:
5.0

The rental process was smooth and the staff was very professional

Shevonne T. 
Rating:
5.0

Very professional and helpful with helping pick the right size for my needs. This was my first experience renting a uhaul and eventhough I was very confusing with what I needed, they remained patient and professional. I will definitely use this company again

Shevonne T. 
Rating:
5.0

Customer did not leave a comment.

MAURICE A. 
Rating:
5.0

Keep up da good job

ALBERTO M. 
Rating:
5.0

Customer did not leave a comment.

maurice A. 
Rating:
5.0

Customer did not leave a comment.

Claudette P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN R. 
Rating:
5.0

Customer did not leave a comment.

CANDY L. 
Rating:
5.0

friendly staff and willing to answer all questions also helped with checkout list on truck for operation.

BENJAMIN R. 
Rating:
5.0

ACCOMMODATING on short notice! Super friendly.

sandra G. 
Rating:
5.0

Nothing

nellie E. 
Rating:
5.0

Customer did not leave a comment.

CHARNITA S. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

Travis L. 
Rating:
5.0

Staff was polite, prices were reasonable. Would definitely use the Marion location again.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

steve C. 
Rating:
5.0

Joe and his wife are the only reason I keep coming back. They are great at what they do.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

KATHY W. 
Rating:
5.0

Customer did not leave a comment.

IRIS B. 
Rating:
5.0

Great People....

Darren K. 
Rating:
5.0

The lady I reserved my 10 ft. truck with,Melissa, was an absolute delight to speak with and meet. She was very courteous and answered all my questions as well as walked around the vehicle to do an inspection before I departed. I highly recommend this location for all your moving/storage needs. Thank you.

LARRY D. 
Rating:
5.0

I have probably used Uhaul between 50 and 100 times in my life. This location, Melissia and her Husband at NUMBER 1 - THE BEST - of any Uhaul - Please recognize them. Thank You, Jim Pagel

JAMES P. 
Rating:
5.0

They are wonderful. They came out and hooked the trailer up for me so I did not have to lift it myself. They are super kind. I would recommend any one that needs a u-haul to come to this location.

MARY L. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

great service.

BENJAMIN R. 
Rating:
5.0

process was excellant..

BENJAMIN R. 
Rating:
5.0

Customer did not leave a comment.

Jessica F. 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA W. 
Rating:
5.0

Thank u so much for taking my truck and making sure the trailer gets fixed the right way

Sherita E. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Very nice staff

Meagan D. 
Rating:
5.0

Customer did not leave a comment.

BETTY W. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Customer did not leave a comment.

County O. 
Rating:
5.0

Customer did not leave a comment.

Gina K. 
Rating:
5.0

Everything went very smoothly and nicely managed. Great customer services and reasonable prices. Will definitely be using again and recommending to family and friends!

Jazmin B. 
Rating:
5.0

Great service, fast and easy with no problems.

Craig L. 
Rating:
5.0

Everything was explain in detail & where I could understand

Deborah M. 
Rating:
5.0

Nothing everything was great.

Ashley G. 
Rating:
5.0

Customer did not leave a comment.

Joshua K. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Joe and his wife are truly the only reason I go back to the same location for my uhaul needs. They are great

Jose C. 
Rating:
3.0

Customer did not leave a comment.

Roy B. 
Rating:
5.0

The people were very nice and helped me with everything I needed for moving my stuff. I would recommend them to anyone and if I ever need a uhaul I will definitely use these folks again. I appreciate everything they did.

Karen T. 
Rating:
5.0

Nothing at all.... Great folks to deal with!!!

Meares H. 
Rating:
5.0

Customer did not leave a comment.

Nikuejia M. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Everything was great and swiftly handled !

Tony J. 
Rating:
5.0

Nothing, everything was great!

David S. 
Rating:
3.0

20ft rental was not properly maintained and broke down twice during our move! Mechanic had to come out to repair the next day and when contacted Uhaul, representatives have me the run around.... Will never use again!!

Lea W. 
Rating:
5.0

Service was excellent. Friendly staff and easy process

George G. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
1.0

This is not where i dropped it off. Hwy 41 Market, Mullins SC was the dropoff. Obviously, they never closed contract out and never sent me email receipt. Uhual called me asking if I still had it after 24 DAYS! Had to explain to them situation and finally got receipt with $0 balance. i do not recommend this dropoff business!

CHRIS H. 
Rating:
1.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

Customer did not leave a comment.

VERLINDA D. 
Rating:
3.0

24/7 Truck Share needs improvement. Adding the photos when dropping of the truck took 4-5 times of completely starting over until it would open the camera so that you could take pictures of the cargo area, parking spot, etc. Very very frustrating- and you can not “continue” until you take the pictures (button is grayed out. Also, creating an account for uhaul was very annoying bc it kept making me re-enter my email then it would say that my email was invalid. Same with my password. When I called the 1-800 number to get help i was put on hold forever that i ended up hanging up because i was in a hurry and standing in the freezing cold.

Courtney H. 
Rating:
5.0

Nothing. Everything was great from customer service to the trailer equipment.

Jordee B. 
Rating:
5.0

Customer did not leave a comment.

Alan D. 
Rating:
5.0

Customer did not leave a comment.

Jerome R. 
Rating:
5.0

Customer did not leave a comment.

Robbie H. 
Rating:
5.0

They are willing to go above and beyond for you. Its hard to find customer service at this level anywhere let alone a Uhaul rental location. I cant put in words how thankful I am.

Jacob W. 
Rating:
5.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

The Service Representatives (appear to be the owners) were outstanding.

John S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY L. 
Rating:
5.0

I was so pleasantly surprised at the efficiency of this Uhaul location. I was up and ready to go in just a few minutes. I appreciated the friendliness of the staff as well. Would definitely use this location again.

ROY B. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
5.0

Customer did not leave a comment.

Marion County H. 
Rating:
5.0

Joe and Melissa always go beyond what is expected! They are open before their posted opening, which makes it so much easier for us to serve those in the community who have been effected by Hurricane Florence in SC. Ken Kreitz Disaster Recovery Administrator SC United Methodist Conference

South Carolina C. 
Rating:
5.0

Joe Ingram and his wife run this location. They are very professional and made me feel like I was at home. They are A+++ business. U-Haul should be proud of this location and operators

RUSTY R. 
Rating:
5.0

Just keep being Helpful

Maxine G. 
Rating:
5.0

Customer did not leave a comment.

Alfred M. 
Rating:
5.0

Good, friendly service.

Billy H. 
Rating:
5.0

Customer did not leave a comment.

Toni S. 
Rating:
5.0

There is nothing that can be improved. I absolutely love this location!!! The staff is always inviting you don't feel like you are at a establishment renting, you feel right at home. I would recommend this location to any and everyone. Very professional

Tyshee K. 
Rating:
5.0

I have used tgrm twice in a week. They are very friendly and acconadating. They make sure it's connected to your vehicle properly. And if you forget a piece for your haul like bags, covers, straps, hitch light adapter, etc. they got it there for purchase. I will use them time and time again . tbey are worth the 30 min drive to rent a uhaul. Great job guys!

manessa H. 
Rating:
5.0

The entire staff were friendly, reassuring and extremely helpful and kind.. We couldn't ask for better support in our time of need. Thank you so much to the Marion Group. You Guys are AWESOME!!!!!!

Roxie M. 
Rating:
5.0

Excellent customer service!

Tashayla S. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN F. 
Rating:
5.0

Joe Ingram was very helpful too.

Norma G. 
No reviews have been submitted for this location.

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