Customer Reviews for Marks Auto Repair
(U-Haul Neighborhood Dealer)

877 reviews

2168 S Memorial Dr   Appleton, WI 54915
(On Hwy 47)

(920) 739-6114

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat-Sun: 7 am - 10 am
Special Operating Hours
  • 5/27/2022: 8:00 am - 3:00 pm
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(920) 739-6114

2168 S Memorial Dr
Appleton, WI 54915
(On Hwy 47)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat-Sun: 7 am - 10 am
Special Operating Hours
  • 5/27/2022: 8:00 am - 3:00 pm
  • 5/28/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The trucks airconditioner was not working.

Dannelle S. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
3.0

Customer did not leave a comment.

Terry P. 
Rating:
5.0

I was in & out in 5 minutes. Awesome service. Very friendly, I would definitely use this location again.

Dave L. 
Rating:
4.0

The brakes was bad

Merlyn J. 
Rating:
4.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
4.0

Customer did not leave a comment.

Lisa P. 
Rating:
5.0

Was not my preferred dropping off location asked for I was promised a $20 vip discount to be credited to my bill but this didn't happen yet

Randal H. 
Rating:
5.0

Customer did not leave a comment.

Kurt S. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Amazing drop off. And very swift response time. Would rent here again.

Simon B. 
Rating:
4.0

Marks Auto called me on the morning of our pickup to tell me they were closing in 10 minutes because they were on vacation. Thankfully, we were already on our way to the location, but I thought this was kind of strange since it was our first contact with them. Other than that, the rental went just fine.

Joel L. 
Rating:
5.0

Return deposit quicker

Luanne B. 
Rating:
4.0

Friendly staff and quick service. Keep doing what you're doing.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS P. 
Rating:
5.0

Customer did not leave a comment.

Troy H. 
Rating:
5.0

Customer did not leave a comment.

GENE S. 
Rating:
5.0

Great experience, very nice visually.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Princess T. 
Rating:
5.0

Customer did not leave a comment.

Mario N. 
Rating:
5.0

Super friendly and great service.

ike B. 
Rating:
5.0

Friendly prompt service.

Gregg S. 
Rating:
2.0

Staff were nice, but muddy and small parking area. Would only let one customer in building at a time. We had to wait outside. (Snow/raining)

ALLEN T. 
Rating:
3.0

Convenient location. Small lot area for parking.

Mindy V. 
Rating:
5.0

Customer did not leave a comment.

Traci C. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Keith H. 
Rating:
1.0

Didn't even get to use the car haller because it was not fixed. After paying for it.

terrance D. 
Rating:
5.0

Excellent efficient straightforward customer service. I was literally in and out five minutes.

Tige A. 
Rating:
5.0

Customer did not leave a comment.

Yee Meng Y. 
Rating:
1.0

Truck was very dirty and sticky when i got it and i was charged 25dlrs to clean it when i was the one who actually cleaned it to use it. Also the location i choose it didn't had it available so i had to drive further... horrible experience

Concepcion M. 
Rating:
4.0

Customer did not leave a comment.

Shawn M. 
Rating:
3.0

None— quick and easy drop off. Easy to find and conveniently across the street from a gas station so fill up for return went smooth.

Olivia T. 
Rating:
5.0

Always helpful and friendly service at this location.

Cristian A. 
Rating:
3.0

Not this location but the fact that I called and was told that grand rental on wis and mason street had what I was looking for only to be told when I got there that they did not have one and have not had 1 in two years and that I needed to go across town to the final location to pick up my rental. Wasted time since I wanted it for 9 am and got it around 9:45

Jeff V. 
Rating:
3.0

Customer did not leave a comment.

Jared H. 
Rating:
3.0

Only dropped keys off

Dadra L. 
Rating:
3.0

Connection is very dodgy at that location. If you step too far away from the building, the connection is lost and you have to redo what progress was lost. It takes longer to check in and out than it should due to these connection issues.

Darin F. 
Rating:
5.0

Easy to get get to location and personnel very helpful.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Quick and easy. Got the job done for a very reasonable price.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

troy C. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

Claire C. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

Customer did not leave a comment.

Stacey T. 
Rating:
5.0

Customer did not leave a comment.

brad J. 
Rating:
5.0

Customer did not leave a comment.

NATHAN C. 
Rating:
3.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

The staff were nice and helpful, but should walk around the equipment prior to renting. The tow dolly was missing a taillight and they had to switch dollys after they had already put it on the truck. The new dolly was missing the rubber safety chain holders and I finally had to ziptie them on to hold during the drive. Also we were driving 1300 miles and got a U-Haul truck with a broken side mirror(which was noted as previous damage), but that is safety equipment and should be high priority to fix.

Ian B. 
Rating:
5.0

Super friendly service and the equipment is always in great shape. I rent from Marks whenever I can.

Cristian A. 
Rating:
5.0

EVERYTHING FROM PICK UP TO DROP OFF WAS EXCELLENT!

Dan F. 
Rating:
5.0

Everything went smoothly - the trailer was ready to go, and the online check-in saved time during pick-up. Mark's Auto Repair was easy to work with - I recommend them for U-Haul services.

Erin W. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

Customer did not leave a comment.

Eric N. 
Rating:
3.0

Customer did not leave a comment.

Judy M. 
Rating:
5.0

Customer did not leave a comment.

Connor S. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
4.0

Customer did not leave a comment.

JoAnn M. 
Rating:
2.0

picked up the trailer and it needed 2 new tires....likley would not have made it 200 miles on the tires at time of pickup.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Nothing. Everything was perfect

Pamela D. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Chad W. 
Rating:
5.0

Fastest service I have ever had. Thank you!!!!

Sherry N. 
Rating:
4.0

Customer did not leave a comment.

Conni S. 
Rating:
4.0

Customer did not leave a comment.

Lindsey K. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Craig J. 
Rating:
4.0

Customer did not leave a comment.

Genaro C. 
Rating:
5.0

Customer did not leave a comment.

Trevor K. 
Rating:
5.0

Very helpful in letting me upgrade to a larger trailer last minute.

Anthony K. 
Rating:
5.0

Customer did not leave a comment.

Jane L. 
Rating:
5.0

she did a great job!

james W. 
Rating:
5.0

Customer did not leave a comment.

Forrest B. 
Rating:
4.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Tom K. 
Rating:
4.0

Customer did not leave a comment.

Vince D. 
Rating:
5.0

They are helpful and efficient at this location.

Fitness Machine D. 
Rating:
5.0

Customer did not leave a comment.

Jim K. 
Rating:
4.0

Customer did not leave a comment.

Delores E. 
Rating:
5.0

Customer did not leave a comment.

Erik H. 
Rating:
2.0

My drop off location was not booked properly which cost me an extra hour of time and some aggravation on the return end of things.

Chris W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
3.0

No attendant on duty on a Saturday morning.

Michael C. 
Rating:
5.0

I could not use the app to return my rental like the flyer stated because I didn't use the app at pickup. Frustrating that I couldn't use the app to find my reservation so I could us the app to return my rental

MICHAEL H. 
Rating:
3.0

Didn't go inside, didn't talk to anyone, easy drop procedure online

CHRISTOPHER V. 
Rating:
3.0

Customer did not leave a comment.

Scot J. 
Rating:
4.0

Have them check & set tire pressure.....I needed to do that

Nate H. 
Rating:
5.0

Highly recommend this location. Fast and no hassle rental pick up and drop off. Very friendly

Linda W. 
Rating:
5.0

Just keep doing it the same way.

Robert D. 
No reviews have been submitted for this location.

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