Customer did not leave a comment.Lisa H.
Customer Reviews for Marks Cycle & Auto Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very convenient. Process was easy. Mark was very helpful and great to do business with!Tamica L.
Excellent and personal Customer Service. This has now become my favorite place to rent a truck! Should I have the need to rent in the future, this will be my first stop. Customer Service means a lot and again, the service at this location was excellent!Andrea M.
My original appt was at 830am at a different location at Piney Grove Mini Mart, Holly Springs, NC. At 8am that day, I was notified that the pickup location had changed. When we arrived at the new location at 9am, Marks Cycle & Auto Shop, it was closed. We called U-Haul and was told we could just take the truck as it was ready for us. It was not. It had an automobile hauler/trailer connected to it and the key was locked in the back of the truck and neither the blankets nor the applicance dolly was loaded. When the owner finally showed up at 920am he was able to dispatch us with everything we needed.James B.
Customer did not leave a comment.ANDREW L.
Customer did not leave a comment.Sheila R.
Customer did not leave a comment.John M.
Great experience overall. Pickup and drop off were hassle free.Shauntay J.
Customer did not leave a comment.Kevin N.
Customer did not leave a comment.Sharolyn H.
Location was a mess; no staff present at 11:30 am.Brian S.
Customer did not leave a comment.Joey R.
Attendant was very helpful in showing to use the equipment and in hook up of the equipment. Excellent customer service!KAREN S.
Customer did not leave a comment.Sashawn M.
Customer did not leave a comment.Carmen M.
Customer did not leave a comment.Susy F.
My experience was absolutely great. Customer service at this location was outstandingROBIN R.
Customer did not leave a comment.RICHARD Y.
Really nice guys,got everything up and running.TAMEEM A.
Courteous Quick Service. Good as it gets.Marvin S.
Customer did not leave a comment.Francis D.
System was down which made for a longer wait time. Though the owner was nice this was still an inconvenience.Austin E.
Customer did not leave a comment.Edward W.
Customer did not leave a comment.Laura K.
I loved the people in the shop! Very helpful, professional, and quick!DSHAUNTA P.
Customer did not leave a comment.Terry R.
Customer did not leave a comment.devalyn R.
Mark from Marks Auto Cycle and Truck Shop went over and above beyond to make my Uhaul experience excellent. I highly recommend this location!Kathleen C.
My hitch instalation was held up for parts shipping isses for 2 weeks whick delayed my departure. I was suppose to get a call as I paid full price for the transaction. Mark and his rep were unable to assist with any help to compensated me for the 2 week delay. I had called customer service and to date have not gotten any calls in response. This is so unacceptable!shelley G.
Everyone there is helpful and kind. Quick and efficient serviceJAMES G.
The check in and out process was a big clunky, but other than that everything was fine.Anne E.
Customer did not leave a comment.Alexander O.
Mark was awesome!Chris G.