Nice and helpful
Customer Reviews for Martin's Corner Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Martin's Corner Store
We arrived to this location after 3 prior reservation, date/time, and location changes made by uhaul and MANY phone calls on our end. The store was closed and there was no actual person to assist us. We had to call uhaul to assist us over the phone; even when given the codes for the key boxes they were not there, and had to be removed from the drop box. The truck did not have a dolly as per our reservation, and despite us telling the uhaul rep over the phone that the truck had 1/4 tank of gas in it, they marked the contract as 3/8, so we were charged for extra gas when we returned the truck at 1/4. The experience overall was horrible and very stressful.
This was a drop of location and no visible sign from the highway! I couldn't locate it and had to call. The person on the phone was very nice and helpful. Recommend that they put in a sign so you san see it from the Highway! No other visible u-haul trucks around looks like a old business and they put a U-Haul sticker on door with a key box mounted outside the door. I felt very uncomfortable leaving the truck but the person on phone assured me it was safe.
It was really difficult to understand where to leave the truck.