Customer Reviews for Matthews Self Storage
(U-Haul Neighborhood Dealer)

473 reviews

13204 Hwy 319 N   Thomasville, GA 31792

(229) 226-0132

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(229) 226-0132

13204 Hwy 319 N
Thomasville, GA 31792

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jeniece C. 
Rating:
5.0

I appreciate Victor and his staff taking care of me. I felt very comfortable using the trailer . I will use this location again. Thanks

DAVID R. 
Rating:
5.0

Let them know up front what hitch ball is needed for the tow dolly!

ARCOLIUA M. 
Rating:
5.0

Nothing Mr. Matthews was nothing but courteous and well informed about the rental of the truck. He briefed me on what I needed to know even down to refilling the gas. Great experience!

SABRINA M. 
Rating:
5.0

Thank you!

STEPHEN D. 
Rating:
5.0

Customer did not leave a comment.

Brittany B. 
Rating:
5.0

Great customer service

ROY J. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL P. 
Rating:
4.0

Owner and staff were very friendly and made the rental an easy experience.

William R. 
Rating:
5.0

Customer did not leave a comment.

ELLA W. 
Rating:
1.0

The truck was in horrible condition from cleanliness to maintenance... Bald tires, brakes not working correctly. ... Just an overall horrible experience. When we called to tell the business, they said well pull over and call u haul...

Seaborne I. 
Rating:
5.0

I've had previous rental needs from this location and all have given me excellent service with what I exactly needed.

PHILIP D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

The truck I was provided was sufficient for any moving needs someone may have for that size truck however at 160k+ miles, it needs to be retired. The folks working at this place are top notch people. Couldn't be more nice.

Jonathon G. 
Rating:
3.0

Customer did not leave a comment.

SHAUN T. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS V. 
Rating:
4.0

This time Matthew's Self Storage was supplied with a couple of very good trucks to rent

BRUCE F. 
Rating:
5.0

Five stars for this Uhaul location!

debra K. 
Rating:
5.0

Customer did not leave a comment.

ELISE T. 
Rating:
3.0

The truck we had should have been retired 25000 miles ago. Nearly impossible to maintain 60 mph on expressway

BRUCE F. 
Rating:
5.0

Wonderful people!

BRIAN F. 
Rating:
5.0

I have used this location several times and always happy with service.

Ted K. 
Rating:
3.0

Customer did not leave a comment.

HERBERT D. 
Rating:
5.0

Nothing

DAVID H. 
Rating:
5.0

Great service

MATHEW L. 
Rating:
5.0

Customer did not leave a comment.

HARRY V. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Kind and professional service. They had what I needed.

GEORGE K. 
Rating:
3.0

We dropped the U-Haul off at night and there was little to no light in the area so you did not feel safe. To make the experience more inviting outdoor lighting should be required and have the dropbox lit up or in a spot that as well lit

Ryan H. 
Rating:
5.0

Outstanding service. Highly recommend.

Keith A. 
Rating:
5.0

Mr. Mathews was very helpful in assisting with our rental and we will definitely use his company again to rent Uhaul trucks.

MELISSA P. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE W. 
Rating:
5.0

Great job!

Brenda B. 
Rating:
5.0

Will do business again

Lenzie A. 
Rating:
5.0

Customer did not leave a comment.

VICKIE W. 
Rating:
5.0

I like this location because parking is spacious

Barry N. 
Rating:
2.0

Customer did not leave a comment.

ROY H. 
Rating:
5.0

If picking up during weekend, make things a little easier or better explained

KEOSHA R. 
Rating:
5.0

Great service.

SEAMUS S. 
Rating:
4.0

Customer did not leave a comment.

CAROLYN B. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

Very friendly and great customer service!

Todd T. 
Rating:
5.0

no improvement needed excellent customer service from the local U-Haul dealer staff!

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Donald Wayne Z. 
Rating:
5.0

Customer did not leave a comment.

Chester A. 
Rating:
3.0

It wasn't open at 9 when I arrived for the drop off, but the person arrived after a little bit. He was helpful and nice. The drop off went well. During the rental I tried to call and extend my trip but no one answered, even after being on hold for over a half hour. The website would not allow me to do so.

John L. 
Rating:
5.0

Customer did not leave a comment.

JACQUI V. 
Rating:
5.0

Customer did not leave a comment.

Matt H. 
Rating:
5.0

Everything was perfect, wonderful customer service.

Gary P. 
Rating:
5.0

Nothing

Rose E. 
Rating:
5.0

Nothing...they are great

Terry J. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
3.0

Customer did not leave a comment.

JAMILA H. 
Rating:
5.0

Customer did not leave a comment.

RONALD P. 
Rating:
5.0

Customer did not leave a comment.

Marci S. 
Rating:
5.0

Customer did not leave a comment.

SONYI P. 
Rating:
5.0

Customer did not leave a comment.

Shirley F. 
Rating:
5.0

Customer did not leave a comment.

ANGELA B. 
Rating:
5.0

Easy check in

todd E. 
Rating:
5.0

Customer did not leave a comment.

suzanne W. 
Rating:
3.0

Customer did not leave a comment.

Carol C. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL P. 
Rating:
5.0

Good location, nice people

Ted K. 
Rating:
4.0

Customer did not leave a comment.

Claude O. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

AL S. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
5.0

Customer did not leave a comment.

Barry N. 
Rating:
5.0

Customer did not leave a comment.

Shon P. 
Rating:
5.0

Customer did not leave a comment.

frank H. 
Rating:
5.0

Be as nice as you have always been good job

JACQUELINE A. 
Rating:
3.0

Bad tire on trailer at time of arrival for pickup.

STANLEY D. 
Rating:
5.0

Very helpful, knowledgable.

CHARLENE B. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN J. 
Rating:
5.0

Customer did not leave a comment.

LaDonna P. 
Rating:
5.0

TRiple AAA all the way.

JAMIE H. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK HENRY S. 
Rating:
5.0

Customer did not leave a comment.

Frank E. 
Rating:
5.0

Customer did not leave a comment.

EDWIN R. 
Rating:
5.0

Customer did not leave a comment.

KALIN C. 
Rating:
5.0

Keep doing what you are doing

DAVID H. 
Rating:
4.0

Customer did not leave a comment.

selina P. 
Rating:
5.0

The people at this location were all very friendly and helpful. Victor is a fantastic problem solver!

Melinda W. 
Rating:
5.0

Make sure the equipment is where you say it is.

Joe L. 
Rating:
5.0

Customer did not leave a comment.

Bob B. 
Rating:
5.0

Customer did not leave a comment.

Orson A. 
Rating:
4.0

Customer did not leave a comment.

Horessa D. 
Rating:
5.0

Professional staff.

diana K. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

This location was tremendous and we were so grateful for this sweet family who owns it. They were efficient and have a well run shop. They were helpful and called to confirm the time, ask if I had any questions, and provide directions. Wonderful experience!

Thomas Ernest E. 
Rating:
5.0

Our experience was flawless! We had great service from the location and a smooth transaction all the way around!

KATHRYN H. 
Rating:
5.0

Customer did not leave a comment.

Rocky G. 
Rating:
3.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Mr Matthews is a great host good not find a nicer man

Mickey W. 
No reviews have been submitted for this location.

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