Customer Reviews for Matthews Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Matthews Self Storage

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Michele F. on

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cory P. on

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RONALD H. on

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Malissa H. on

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The guys were so nice and helped us every step of the way with the equipment.

Mark M. on

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Donna G. on

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I have used Mathew’s location three times now. The family that runs it shows true Southern charm and are very efficient in getting you checked in/out. Wonderful experience !

SHAREKA S. on

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Thomas D C. on

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Jennifer B. on

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Victor Matthews and his team were so friendly and helpful. Will definitely only rent U-Haul from them in the future!

Lori S. on

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Lyndy J. on

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William W. on

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We were charged additional money for our drop off for wrong drop off location even though we were told by a U haul representative to drop off at this location, the place was listed as a 24 hr drop off and I called the rental number listed, the gentleman who answered was present but said he was closed and that I needed to use the mobile app to check the rental in. I tried twice but couldn’t get a connection to check the rental in. I called a U haul representative and told her my problem and she said she would check our rental in. It was not checked in until Sunday.

Naomi M. on

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They neglected to mention the deposit, then acted shocked when I called to find out where my money was. The cashier took forever to process my transaction. I will never use this company's location again. Highly disappointed.

Arthur A. on

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william H. on

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Jamie R. on

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Clyde B. on

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I believe that everything was ok and that there is not anything that could be done to make a difference.

John B. on

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Latasha C. on

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Rebecca F. on

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Dorothy P. on

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Donnie M. on

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Jayonne R. on

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Trudy L. on

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Jeffery K. on

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Have someone on site to process returns during business hours

Thomas D C. on

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Gary B. on

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A very good experience. No suggestions for improvement. Excellent equipment and personnel.Very pleased. Matthew's Storage Rocks!

Elaine M. on

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Darin S. on

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LYRIC A. on

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Suzanne B. on

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