nothing--great experience
Zach S
Customer Reviews for Maus Corner Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Joe was great to work with, thanks
Linda BNot a thing. The guy at Maus was great. Even hooked it up for me.
glen mIt was close to my house, checking was easy and drop off was easy also I would recommend this to anybody.
Sharon MFantastic customer support. Friendly, prompt and courteous process. Would rent again.
Teri CCould be more reachable. Had to call him 5 times.
AUTUM HThank you !
JEREMY ENothing this location was excellent and very friendky
CHARNELL HVehicle was clean but lacked windshield washer fluid. It was clean enough but because it lacked fluid I say no it wasn't well maintained. I dropped off the vehicle with more gas than I received it yet I was still charged nearly $10 for fuel. The location has very poor cell reception so uploading the necessary pictures to check out the vehicle took nearly 30 minutes each time.
Jared DNO ONE EVER SHOWED UP TO ASSIST US WITH THE UHAUL RENTAL WE EVEN HAD AN APPOINTMENT AND THE TOW DOLLY WAS SITTING OUTSIDE WITH EXPIRED TABS WE WAITED OVER TWO HOURS, UNBELIEVABLE
DAVID MFantastic location, the guy that runs it is very nice and on top of his stuff. Was a quick pick up no hassle. 5 stars all around
Samantha KNothing
Jeffrey FGreat service, truck was ready and worked well!
STEPHANIE NThe best experience I’ve had.
Keith HExcellent customer service!
Jenifer GGreat experience and would recommend to family and friends!
David BFast knowledgeable complete service
Lawrence AThe only thing that may help is a verbal reminder to verify plate number and vehicle condition as opposed to a text, which was not noticed until after the fact. Thanks. Really enjoyed working with Joe!
Chuck RNo improvement needed, fast and pleasant service.
steven nHave people like joe m help was nice
Lee BExcellent customer service.
Vachueyee VNothing- process was easy as could be.
Scott TGreat and friendly customer service.
Chad PNice helpful person
Steve TThe Maus location was great! The gentleman at Maus met me as soon as I arrived and returned and made my experience with Uhaul fantastic.
John SThank you
Darnell JVery good customer service. Owner was helpful and courteous. Would definitely do business again there!
Jessica LTried to double charge me & add fees that weren’t necessary. 2nd time using this location. 1st time was great but after this experience never again
Kiarra BYou wanted me to return it to a different location but I couldn't get ahold of anyone to find out about a discount for returning farther and out of the way. After bouncing around on the phone I returned it where I got it. If I rent another i will not even consider returning other than where I want to. Not happy with your lack of service on this. Mau was very helpful and apologetic for your calls and texts
Paul OI appreciated the owner of that sight always answered his phone when I called with a question. No robots, thank God. :)
gayle sNothing it was a GREAT experience
Lisa GVery nice customer service!
Tina Zez pz no hassle
Angela HRental from Maus Corner was smooth and hassle-free. My only suggestion for improvement is to fill the potholes in the side entrance.
GORDON RIt was an easy drop off process.
Amy CSite staff was friendly and helpful. Would recommend parking trucks on pavement instead on wet grass. Pickup/return was straight-forward, but app connection was painfully slow.
GORDON RNothing, it was easy and great!
Deborah HExcellent experience. Very helpful and easy to work with.
KIM DThe service was outstanding. No need for improvement. Thanks
Brad NGreat experience with the rental. We needed equipment last minute and they had what we needed and the process was quick and easy. Highly recommend the Isanti location.
Richard FVery convenient and easy! Thanks
Michele PBetter signage
David NThank you!
Jodi DFriendly, professional, helpful
Sheryl GThe gas mileage estimator on checkouts isn't right. It showed we should put in 14 gal to get to 1/2 tank; when actually 12 gal filled up past where it was when we picked it up (like 2 gal extra).
gregory n