Customer Reviews for Maxi Storage at the Lake LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Maxi Storage at the Lake LLC

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Sandra R. on

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Reserved blankets and they did not have them. Had to make second trip to a different location to get them. Wasted a good hour when I should of been loading the truck.

mark C. on

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Ronnie C. on

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Janet L. on

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Ronnie C. on

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Excellent service! Fast, friendly and efficient! Storage facilities are gated and monitored by video surveillance. Maxi is a good secure facility to store your belongings.

Ricky P. on

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kevin S. on

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Quinton was very helpful

William D. on

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Corey H. on

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john P. on

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Staff is great!!

Eddie M. on

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DONNA G. on

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Nothing

STEPHEN G. on

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This is the best small service center in my many years of renting U-Haul equipment. Quentin and Alex provide exceptional service from reservations to returns.

Jim H. on

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Great assistance!

kim G. on

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Great guy to work with vee attentive to my needs gave me extra days but didn’t need them

John B. on

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Met me as I pulled in. Guided me into parking spot, and thanked me for using u haul.

leo W. on

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Text I got day after I dropped MT trailer off about checking in was confusing. But all was good. Drop off was after hours on weekend so no big deal.

John R. on

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Jackie S. on

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The young man was very helpful made the experience so much easier thank you

OLENA S. on

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Excellent service

Amanda S. on

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Cory P. on

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bill T. on

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Very good experience.

Patsy F. on

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Leo W. on

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Only problem I had was I forgot my password for advance check in. But the process goes smooth as I have rented before from this location.

Mike L. on

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My favorite U-Haul location!

Leslie C. on

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melissa H. on

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Dan B. on

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Brand new truck. Very friendly staff.

MARINE M. on

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Jennifer C. on

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Robert I. on

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Excellent experience. Very helpful and friendly.

Anglette R. on

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Ricky B. on

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Diana B. on

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U-Haul trucks as so expensive, with the massive mileage charge, we may be forced to go to another way. We rent a lot of trucks in the summer and are shocked by the higher prices this year!!!

B W P. on

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BILL B. on

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Quick, courteous service!!

Joni W. on

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AMEREN M. on

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Ronald D. on

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BRIDGET H. on

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This is where I will rent from now on! The guy ( sorry forgot his name) was amazing! Very sweet to my son and very very nice and professional. Did what he said he was going to do! Very pleased

Doug P. on

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Have used this facility several times and the equipment is always in good condition and Alex and Quentin are very professional and very helpful. They do an excellent job.

Tracy C. on

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Jim R. on

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Curt B. on

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rick B. on

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Clayton M. on

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Genevra H. on

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MELISSA I. on

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Catrina W. on

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Stephanie P. on

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Barb B. on

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Dewayne C. on

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david J. on

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owner was very , very helpful' took care of my storage needs in a timely and friendly fashion; I suspect he would be one of U hauls top dealers!!; if not, he should be!!! I will be renting some U haul equipment from this dealer to move items out of storage to our new residence

Chris W. on

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AMEREN M. on

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Barbara L. on

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david J. on

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William T C. on

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The truck was clean and looked good, but it had an awful shimmy and vibration and bounce, almost scary to drive. The manager of the location was very friendly and helpful. Thanks

Bruce V. on

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karen T. on

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Tim D. on

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The gentleman that helped was great to work with.

ronald F. on

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Can’t see any improvement needed. Rented two different times personal and equipment were great

LINDA T. on

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Quinton went above and beyond to help this middle-aged lady. I’ve never attached a trailer before and he gave me such guidance. He even called to check on me on my journey. I highly recommend this location. Customer service was above excellent. Thanks Quinton, Luke and Alex for all you did, starting with answering my phone call questions.

bill A. on

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jeff S. on

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Outstanding customer service.

james M. on

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Bryan M. on

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JANET P. on

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Great people.

ALPHEUS F. on

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Jeanine V. on

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Kathleen P. on

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The management stays in touch with you so you know exactly where you stand on time to pick things up and return them

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