Preston S.
Customer did not leave a comment.
Customer Reviews for Maxs 641 Towing & Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Maxs 641 Towing & Service
Joshua W.
The man was very nice.
Rex P.
Nothing. Just wanted to note our truck was shifting pretty hard, so need to check the transmission out.
KURT K.
Monty did not have the right sized truck, so he took time to find what we needed from another location. I really appreciate his exceptional customer service. Thanks.
GEORGE D.
Get some diesel powered trucks, the V-10 gas got about 3 miles to the gallon climbing the continental divide on I-40, from Arkansas/Texas stateline to Nee Mexico
MICHAEL T.
Quick drop off with very polite employees.
Brenda D.
Everything was great
Aaron T.
I was sent to this location from Paducah Kentucky with a fully loaded truck to pick up Towing equipment for my truck. I had to drive one hour there and drive another hour back to Paducah to pick up my truck. Very bad for a customer to have to go get the equipment needed.
James B.
Very polite and fast to check the truck when returning it
GARY T.
Nothing! It was perfect.
MICHAEL J.
The first time we rented a truck in person. Great experience! Awesome staff! The second time we rented on a Sunday and downloaded the app and all went fine until we tried to check it bs k in and we tried for over 30 minutes but the app would not allow me to check the truck back Not sure why. This store has really nice and helpful staff and will definitely rent here again as we move furniture to our new home. Thank you.
James B.
Very friendly staff
Arthur P.
Better state where to find keys.
NICHOLAS B.
I had scheduled to pick up the tow dolley from a certain location then received an email stating that it had been moved to an oil change center. Tried to call the oil change center several times before arrival and no answer. Arrived to the oil change center and a sign on the door said "on vacation". Went to the first location I was originally scheduled for and they said I had been moved to the oil change center because he did not have a dolley. He was super helpful in getting me set up at the towing location to pick up a dolley. A lot of back and forth along with the oil change center being closed and no notification ahead of time prior to arrival.
RONALD P.
none
Larry B.
Prompt service on return of 6x12 trailer. It took less than 5 minutes to return trailer.
MABEL ANN D.
Fast. Easy. Reliable. Not my first time, definitely won't be my last!
Victoria H.
Email and text gave me two different locations. Unorganized.
Michael M.
Uhaul system was down. Had to use cash.
James B.
Keep it the way it is . Very nice people
Matthew M.
I have rented quite a few trucks from Max's 641 and have always received exemplary service. I'm moving from the area now and hope I can find another U haul dealer that is as professional and diligent in service to the customer.
Ashley E.
Max's Towing is a great place.
Greg R.
Same as above I guess
Douglas S.
The staff was very friendly and very helpful
Randy L.
Fantastic service. Best experience we've ever had with renting equipment.
Richard N.
Great customer service. Thanks again
Daniel L.
The online check-in process is confusing.
Michael P.
Highly recommend
Bennie S.
I was pulled over in the truck on 7/6/17 by local police, was asked if the truck could be searched, when it was the police found drugs that had been hid and left by previous renter of the truck, I was arrested for the drugs. I have never used drugs or been arrested for drugs before this time.. It was cost me over $22,000.00 dollars trying to fight the charges, my lawyer has requested maintenance records for the truck, but U-Haul has not complied as of yet.. I had reported that the truck was not clean at the time I rented the truck, but Uhaul refuses to turn over the record of that fact Jorge the previous renter was... I'm now looking at up to 16 year's because of uhaul...
Cory E.
The employees were friendly and helpful. The person who made my reservation in Evansville did not explain that the insurance was double since it was a 2 day one way rental.
Ronnie L.
Great service!
Christine F.
comments are for website in general - not location! I was not told of change of truck size or change of pickup location! Also not told of required deposit in addition to rental charge.
Joel N.
provide instructions on how to locate reserved equipment for customers renting using phone apps, such as dolly's. this location is closed on weekends.
Henry S.
Friendly and Helpful
Donald W.
Stated everything above
Peggy D.
Very satisfied
Robert S.
Sunday drop off be is a problem. Nothing is open
Donald O.
Nothing they where the best
Jacob M.
The trailer door, track and rollers was in poor condition and difficult to raise and lower.
Murray Head S.
There were no problems and the staff at Max's did a great job and were very friendly.
Ruth S.
You charged me extra after I dropped off the equipment. Very not appreciated!
Ricky R.
See above comments. They apply here. Not in the above.
Thomas B.
A lot of lights were out on the trailer and it had clack dust inside it. When I swept it out to turn in all the dust in corners and at rear door, mud had to be cleaned out by me. I was told that as long as had some of the lights working was okay. At least 6 lights marker tail lights and brake lights were burned out. Some state laws require if marker lights are on the trailer they HAVE TO WORK. I travelled thru 3 states with this trailer at night.
Robert N.
Everything was excellent. The auto transport was ready to go with minimal delay.
To Top